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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How do I send a private message?@Whizz I’d like to send you a private message (re: edit my community forum username) but when I a… -
1 Year Dinosaur badges not being activated automatically?I'm supposed to have the 1 year dinosaur badge activated since 27 september of 2025 and it… -
Dinosaur Badge not updating@Wizz Firstly, sorry for posting this as it seems to come up a lot, but I couldn't find how … -
No response from supportI have trouble with activation and I can't receive any text msg including the one from origina…
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Mobile Account since 2024 - Not badges 6 months and 1 year ?Why can't I activate my 6 months and 1 year badges ?
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How do I change my username ?Accidentally hit wrong letter on keyboard when creating my username and would like some assistance …
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Voice mailforgot my password
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Upgrade to Iphone 14The phone 14 costs $526 but the upgrade says pay $16.15 x 24== $387.6 so my bill is only $16.15 / m…
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Unable to login to Fizz Seems like ser…
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I wonder if Fizz can show the reward points transactions for usI found sometime I missing the points, but I can't find the points transaction records in my a… -
Plan rebate not credited - chat not workingHello, I should be asking this on the chat, but somehow, it is not working (help-support-start cha…
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I'm wondering is there a way to get a Free sim card?fressim plssss
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i want to sheara perkes and this comes up This plan currently doesn't have enough data to send a gifi want to sheara perkes and this comes up This plan currently doesn't have enough data to send…
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Refferal bonuses are missing after the site updateRefferal bonuses are missing after the site update. -
DeactivateI want this account deactivated because I don’t have 10 to be waiting I thought it was free please …
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How long will a de activated account stay on my account page?How long will a de activated account stay on my account page? -
how to delete my fizz accounthow to delete my fizz account
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Unable to change my phone planI have been with Fizz less than a year but I encountered this issue for the 8th times already... I …
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Question about Black Friday data gift eligibility with data-free planHi, I’m a long-time Fizz user. This month, I chose a data-free plan (0 GB) because I still had some…
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Is Fizz supporting the frauds? Prepaid credit card is the solutionI got hacked, hacker subscribed to a phone plan while I was a broad. FIZZ sent me just an email the… -
Payment and trial ?First question, there any way to top up without a credit card as I don't have one. Is there an…
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accumulated perksI think most Fizz users have already got the 4X10GB perks, 1. If I stop current data plan to 0GB f… -
Can't gift dataHi! I was trying to gift data and was met with this message: "You must have an active mobile p…
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Reward pages are broken in Customer ZoneThe reward pages are broken in my customer zone. It says, I have 0 points, 0 upgrades, 0 perks and …
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1st Month - Dinosaur Badge not earningIs anyone else having an issue earning the first Dinosaur Badge "1st Month"? I'm…
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