Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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no reCAPTCHA prompt upon activationI am trying to activate a new SIM card and the transaction is not going through because I've note c… -
Payment IssueI wanted to use my regular visa card to buy a new phone on the Fizz.ca but the card didn't work, ev…
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Can I have a Quebec home address and an Ontario billing addressCan I have a Quebec home address and an Ontario billing address
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Sim requiredHi I tried 2 add a Sim card for my wife's phone so she can also be on fizz but seeing I already pl…
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Est-il possible que mon numéro n’ait pas été transféré correctement?Bonjour, Ma carte SIM Fizz ne fonctionne toujours pas après avoir reçu sur la carte SIM de mon anci…
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Upgrades not upgrading...Hi, I gave 2x 500 meg upgrades that I selected that have been "waiting activation" for se…
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250mb perk won't activateI have had this 250mb of extra data perk pending for the past 6+ months (easily), and it's been occ…
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Receiving spam e-mailsHi, I have been receiving an e-mail asking that I order a new SIM card. However, when I visit my a…
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My friend referred me when there is $50 bonus for each of us, but now I only receive $25Hello Fizz team, Could you please help me to understand the referral system? There was a promotion …
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calls in the USI am currently in the US and need to receive calls from canada but with Fizz I can't, can you tell …
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Please close my ticket it is a non issue nowPlease close my ticket it is a non issue now
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ANYBODY THERE ??? no answer from the Support on my case for 5 days !!!"activation pending fro 5 days !", no answer from Support on my case where the chosen #ph…
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Where is live chatNo bubble found for live chat
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Double payment for one monthHey, I have a question regarding payments and can't find the way to contact the support directly. F…
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Max credit cards in my account. All expired. Can’t add new one?How can I add new payment method?
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Need Help ASAP! I can't log into my Fizz Account through google.It's been almost 3 days and I can't log into my Fizz account through google. I'm trying to also get…
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I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?I am moving from Ottawa, ON to Timmins, ON. Will I be able to keep my plan with Fizz?
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I can not activate my new SIM card from my account, it seems the link is not working.Hi, I am having trouble trying to activate my SIM card, an error message appears about my selectio…
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Cancelling but keeping phoneI bought the phone for mom but you guys have zero contact care.. i set the account in my name.. i n…
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Perk not applied to billI activated a perk for $35 toward my mobile bill. It indicated that it was pending and would be app…
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I can't reach support. It just tells me the chat has ended.I've been having a billing issue. I reached support but they never opened the ticket. I tried to re…
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My friend account is blockedAccount is blocked, we try to open it, but we can’t, because to recover passwords, needs e mail sho…
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Can't add card to payment plan?I have a new prepaid VISA credit card and can't add it to my account, called my bank twice and they…
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Why I have 18,12$ in my facture in addWhy I have 18,12$ add in my month
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Impossible to connect after disabling SIM card?I lost my phone recently, so I logged onto Fizz to disable my SIM card. I now have a new one, the …
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Can i recover my accompt pay lateI was supose to give my paiment 29/07/22 from a warning of fizz because i am late paiment from the …
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What is the maximum number of data you have in My Upgrades?What is the maximum number of data you have in My Upgrades? -
Do I need to turn on roaming / will I get charged extra while traveling in another provinceI have canada wide coverage, home province is ontario, travelling to alberta.
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My upgrade data not getting added to monthly planI have My upgrades, in which 250mb another 250 mb and 500 mb data available. When I select them It …
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How do i get a refund for the funds put in my wallet?How do i get a refund for the funds put in my wallet?
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