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Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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Why double charge and failed payment message ?There was 2 payments took on my credit card and i received an email telling that my payment failed.… -
Why was I billed twice ?After receiving a failed payment notification, I was billed twice for this month. How do I resolve?
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I received an error payment email yet I was charged twice, will this issue be fixed?I received a failure in payment email for my home internet plan but when I checked my bank account …
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Payment error?I got an email this morning saying my payment didn’t go through, but my card is showing I was charg…
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Double payment why?Hello, I received an e-mail saying that my payment didn't go through and to take action in the next…
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Payment twice ?Got message saying that my payment failed but when i checked i got charged twice why?
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Payment failed but I have the money in my credit card and I also see 2 fees of 11.50 from Fizz in myI received an email saying the payment failed, and that my service will me cut down at 10pm, but wh…
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Received payment failure email but was billed twice?Hi, I received an email this morning stating that my payment had failed, but when I checked my bank…
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Double payment + email saying payment didn't go through?As many other users, I had a double payment today + an email saying that the payment didn't go thr…
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Got charged twice?Hi! Just noticed you guys charged me twice yesterday. Can you guys do something about it?
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Double payment and error about payment?I received an error about payment failing today, but I have already been charged twice on my credit… -
Charged twice ?I was charged twice
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Payment failure?I was charged twice then received an email saying the card # didn’t work. Also, impossible to acce…
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Why did my valid payment details fail? Why was I charged twice?Ubiquitous problem this morning: Received email that my valid payment details failed. I was charged…
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Why twice?I got a email saying my payment didn't go through but if I looked through my credit card statement,…
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Why i had a double paiement ?I received an error of paiement text but on reality, i was charged twice
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Payment failure but charged twice??If this is my third question, im sorry. The two first tries didnt seem to work. Anyway, Ive been ch…
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Payment failure but charged twice?I was advised my payment failed, but my account is showing I was charged twice. Is this a Fizz issu…
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Payment failed through; yet I was charged twice.Good morning, I was notified earlier that my auto-payment failed and the system asked me to update …
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I was charge twice?Why I was charge twice and will I get a refund?
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Charged Twice- told to find paymentTold my payments failed and internet will be cut by tonight but I was charged twice and all informa…
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Je veux être remboursé?J'ai été facturé 2 x et en plus vous m'envoyer un texto pour me dire que je vais être coupé si je n…
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The search & add contact function is back!Hello everyone I was able to search and add a new contact by email So it looks like the function … -
Credit card charged twice and received email saying to update payment info?I seem to be having this issuel and it all happened between 12 AM to 3 AM. Also got an email and te…
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I was charged twiceHello, I was charged twice for my Internet payment this month. As shown in the picture. On top of t…
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Service ContractWhere can I find my service contract?
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Undo change of phone numberHello i changed my phone number from **** to ***** I would like to retrieve my old phone number. I …
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I can not seem to add an add on ?When I login in my account I can not add an add on or mange anything, it shows the SIM card and num…
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where is the make a payment now button?where is the make a payment now button
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I don't understandHello everyone, I don’t understand anything, fizz is as nebulous as the big nebula (of orion). I ex…
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