Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Do you gain points every month for baying your bill?I've been accumulating points but I've never used the forum before. -
Looking for a Fizz ContactI am mobile app developer, looking to speak to Fizz concerning integrating API connection.
-
Cannot connect to voicemailI have a voicemail waiting to be heard but when I call the voicemail number, I get a message saying…
-
why the second referal doesnt not get me any points？i get $25 and 200 points for my first referal, but the second referal i only get $25, no points, is… -
How to check point status and activities?Hello, I know that I can check my current points and how many points left to reach the next level o…
-
Reactivate my modemI changed phone plan from Fizz to another provider. My modem got disconnected, I want to keep inter…
-
change data packageI used up my 20GB plan before the end of this month. At that time, I purchased an additional 40GB p…
-
Didn't get my badgeI just got my 5th referral, but in the badge section, instead of showing that I've earned the badge… -
Call forwarding on lost phoneHi, I lost my phone and SIM and ordered a new one. In the meantime, Can I forward my phone numbe…
-
The new TV plan is not workingI just got a mail to BETA test the new TV plan, but when I go to my plan and try to add/build a pla…
-
Moving my Quebec account to BC account now that it is available!This is a good timming for me but I find very little info on that new change. I try to change the a…
-
Accessing Fizz SupportI'm facing issues reaching out to Fizz support. The question mark icon doesn't appear, and none of …
-
Credit cards charges not going throughI'm posting this on behalf of my friend. He has been trying to sign up for over a week with fizz…
-
Can't transfer my number and activate SIMI've provided both the correct account # of my current cell provider and my phone's IMEI #, but I k…
-
No new numbers availableI have 2 phones with FIZZ, trying to now activate a 3rd, have the SIM but keep getting a message sa…
-
TV Selecting IssuesHi, when attempting to register for Fizz TV, after selecting my address/home internet plan, the pag…
-
Can you apply upgrades to Fizz TvHi, Do you know if we can apply our upgrades to a Fizz Tv plan? If so are they shared with the upgr…
-
Can't connect iPhone to internetHi, brand new to Fizz. Everything works great at home when on network, but away, I have no internet…
-
How to fix weird activation issues with new SIM?I just got my SIM card in the mail and keep running into issues when trying to get it set up. I hav…
-
With Canada coverage plan can not call a number outside of QuebecWith Canada coverage plan can not call a number outside of Quebec
-
-
Number of accepted referralsHow many referrals I have? How do I find that out at any given time? Thanks all. -
No response since July 2ndOur plan expires tomorrow and we wanted to downgrade our son's phone plan to $15. We messaged on J…
-
Cannot choose my plan.I ordered a sim card, paid $5 for it and got it today. When I am trying to activate my sim card, …
-
No response from fizz supportI was trying to activate my SIM card and the payment failed for some reason, as I couldn’t see any …
-
Technical problem while transferring from another provider to Fizz cell phoneDuring the activation of my new SIM card I received a notice of a technical issue. 8 hours and stil…
-
I cannot see my accountI cannot see my account even if I signed in, just blank page. I tried all possible solutions that p…
-
Upgrades expire after 2 years, but ...Upgrades are supposed to expire 2 years after they've been earned, but Fizz has, seemingly, yet to … -
Does anyone use "leftover" upgrades on a second line on their account?As the title suggests, do you have a second line under your account and what upgrades are you using… -
Website issuesTry going to 'Help' > 'Support' > 'Chat with an agent' Nothing happens with 'Chat with an ag…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.