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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Cannot start new chat with agentWhen I try to reach with an agent, it seems like I'm stuck in the previous chat and unable to be re… -
I am trying to enter a new Debit/Visa card but no go (part 2)My previous thread got closed before I managed to get all the help I needed (https://forum.fizz.ca/…
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I am trying to enter a new Debit/Visa card but no goHello Fizzers, I have a new card and I'm trying to enter it in. It works in Amazon and I've used th…
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Website Redesign not working using google chrome.Hello I'm trying to access the website using google chrome and the menu buttons that are now along …
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What is the typical wait time to hear a response from a support ticket?Asking because I haven't heard a thing for over 2 days now.
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Absolute bare minimum plan for SMS receive only - for $5?Clicking on "Mobile Plans" on the website takes you to a page with sliders and radio butt…
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Change on my Mobile plan ?Hey there. Little question : I'm willing to change cellphone and want to benefit from the discoun…
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my activation page is always blank?I try to activate my new sim for a new plan and then after choosing my cell number and submit it re…
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activate SIM cardI can't activate SIM card and I send a message on the chat box no one us reply
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Quelque un a le badge Expert de bloqué comme moi? All subtask done...How to unlock this badge when all subtask are completed??
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How faster reach higher level of acoount at fizz to have a chance to profite more benefits!Hi! I am wondering what we could do to reach a higher level and have an opportunity to use more use… -
What do rewards do?I recently got fizz and was looking for what the rewards do? Please let me know thanks
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A quest! where to find a Free Wheel GameHi! Is somebody knows where can i find a Free Wheel Game at Forum or in my dachboard of my acooun…
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why i can't add new credit card in my payment metod ?why i can't add new credit card in my payment metod ?
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My ID was almost stolen - How can I make sure FIZZ won't send a Simm to fraudulent ppl?I have secure as much as I can all my internet activities but FIZZ account setings are ridiculously…
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Tons of problems.Hey guys, whats up? I'm having tons of issues with fizz, and I'm barely 2 weeks with you guys. Fi…
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WEBSITE DOWNI am very close to cancelling my plan with you. I am trying to reractivate my suspended plan an…
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Can't change payment method account now suspendedI was unable to change my credit card on my account after payment was declined due to card number c…
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Activation de carte SIM ne fonctionne pasJ'ai fait l'activation de ma carte SIM pour transférer mon no téléphone et ça fait plus de 2 heure…
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Maximum number of attempts trying to change my credit card info account is now suspendedTried to change my credit card and for some reason kept saying the address didn't match (only chang…
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Do I can put reference number when we got new phone number with discount?Do I can put reference number when we got new phone number with discount?
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For QUEBEC USER, You need to update all your plan now for cheaper fees!For QUEBEC USER, You need to update all your plan now for cheaper fees! Phone and internet!!
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Can't chat with agentHello, is there an issue with chatting with an agent? I'm unable to do so at all. Regular and in in…
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Can’t pay for travel add onAll my valid cards are getting refused, tried 3 different ones and I always get my paiement decline…
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no follower wanted.All is good. But I don't want anyone following my profile. Can I block, or change the settings?
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