Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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Friend code after activationI did not see the input field to refer a friend on the creation, now I just got a plan today and I … -
Referal bonus not applyedHello, I have a referal bonus that came in 2 months ago, but still did not aply to any bill. I've…
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My rewards - No infoWhen I go to the my rewards FAQ I see it's empty. Is that the same for everyone ? -
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connecting to my account/ fizz website.Hello, So when I log on to the website, my name show on the top right corner. But tonight, everyti…
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wifi isn't workingI've checked the payment info on my account. Nothing is wrong. What do I do now?
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how to contact the costumer service team?how to contact the costumer service team?
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Referral codeHello, I made an account and I do not know where to put the referral code. Thank you.
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Delete an addressHi, I used to play for 2 address in the past (work apartment and home) and I don't need the second …
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how close my account I never used ?I need to closet account
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sent earlier pls find attached a screenshotare you going to reply or is a new provider in horizon?
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second deviceI got an email saying there is a reply but when I logged in fizz no reply was found what a waste of…
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UnsubscribeHi, I'm trying to unsubscribe my account after my phone was stolen. I first started by blocking the…
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Mobile version of my accountHello! Is that normal that I can't access my account from my mobile? I only got a blank page on ht…
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Is posible customer service change my email adress ?I was scammed in my email account I can't use, I could customer service change email to change my p…
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Form bonus pointsHello,. Did you can a link to explain how the forum bonus points works? Thansk
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Change ProvinceHi, I am going to change my province permanently. Would you please tell me how I can correct my add…
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Question About Moving & changing addressHi, I moved to a new apartment and I brought my Fizz modem with me. I connected it myself and my co…
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How do I close a ticket?I had an issue in which I didn't receive the SIM card I had ordered. I opened a ticket, received wo…
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30GB data bonusI got my 30GB data bonus and it says you have 60 days to use it once activated. I have not activate…
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How to cancel my phone plan with FIZZOn Jan 23 I activated my new sim card and asked to transfer my current phone number. Since then not…
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How to change settings to bill goes to a business name, and not a person?Hi there, I would like my bill to go to my newly established business (a numbered company) and not…
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How do you contact Customer ServiceI need to change information on my payment method and I cannot change the information on the Fizz w…
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Trying to apply 1$ rebate perk to internet planHey guys, i have rebate perk for a dollar i would like to apply, but it tells me it cannot be appli…
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How do you receive points and level up?I see you can get points but I'm confused about how to get them...
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How do I change my plan nowHow do I change my plan to get effective now, not on the next cycle?
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Failed Payment Text for Different Number?Hi Folks, I received a text saying that my payment has failed for a 514 number, if I log in I don't…
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Is Fizz internet compatible with Bell Fibe TV or i have to only use bell internets modemIs Fizz internet compatible with Bell Fibe TV or i have to only use bell internet?
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I just processed the complete payment transaction and at the very end, they told me somethingwent wrong but no explication as to what went wrong, do you have any idea what the problem might be? -
Direct bank withdrawalCan the Fizz invoice be charged directly to my bank account instead of credit card? I want to cance…
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