Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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I can’t make callI can’t make a call , it tells me I have to choose a new phone number , I already transferred my ol… -
Unable to log into My AccountIs there an issue with the My Account web portal? I cannot log in today. Was working fine yesterd… -
I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someone?I have a perk of 25$ off for "Cook it", I don't need it, can I transfer it to someone? -
Chat bubble doesn’t workthis site snd customer support is the worst I’ve seen and I’m about to drop it all
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How many reward's level exist ?Currently, I'm on the first level, but would like to know how many of them are at all!???
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My credit card was stolen. Can you extend my period to pay until I get my new credit card in a week?I got a message saying that my fizz account will be suspended on July 29th because of payement fail…
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How to see when my cycle is starting?How to see when my cycle is starting? I would like to update my plan and try to understand when the…
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Where to see a map of Fizz coverage?Where to see a map of Fizz coverage?
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I will be going in new york does our lte can be used in usaI will be going in new york thats why i am asking if our lte plan can be use in the usa i only need…
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Fizz customer service chat not working.Fizz chat used to work, but for over last 2 weeks clicking on chat bubble does nothing? I go to htt…
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refer a friend creditAlready paid second bill but haven't got my refer a friend credit into my account. It's still in p…
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USAI want to change my next month coverage for the USA. Does that mean that I can do the same things I…
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How long will it take for my refund to appear in my accountHi, I received an email about my refund on July 6th and it still hasn’t appeared in my bank account…
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My credit card has expired. I want to pay with a details account.My credit card has expired. I want to pay with a details account.
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How do I add a friend on Fizz?I mean not referring, but adding someone who's already on Fizz
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Unable to access "adjust my plan" for several days nowI have not been able to access "adjust my plan" function for two weeks now. I am currentl…
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Activation pendingHello I bought and activated a new SIM card yesterday evening but it’s still pending in the morning…
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Can't change credit card.Read the documents online. When I try to add my new card, the wheel just turns non stop. Didn't giv…
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Can you please modify my home address to include my appartment #?Hello, My apartment # (A) is included in my service agreement, but not included when i click 'My Pl…
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What is the best way to earn points quickly ?What is the best way to earn points quickly ? -
Retrieve Old Usage Reports from 2019Hi, for tax reasons, I am being asked to provide all of my Fizz usage reports from January 2019 to …
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Does anyone else have a hard time to loging in their account?I try to log in to my account so I can make change to my perks but the webpage keeps reloading. Its… -
Delete credit card from my acountDelete credit card from acouint
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Activation problemI tried to activate my card, the first time I enter the activation code, there was an error during …
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Adjust plan is missingI cannot find where to adjust my plan. This is all I see….
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Email Verification Expire Too SoonI attempted to renew my credit card info but I was asked to verify my email first. I got the Fizz e… -
Contact Fizz?There is no way to contact you guys. I’ve been charged twice on my account and I cannot find a sing…
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Impossible to reach CHATI've now tried almost daily over the last week, and while I see the ? in the lower right, and am pr… -
When am I suppose to enter my referal code?I did not see a space to enter the code that my friend gave me.
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customer numberneed to find my customer number for my two phone number
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