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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Deleting deactivated plansI have 3 plans (2 are deactivated). The deactivated ones show first which is annoying. Can they be … -
error messageAnyone seen this error message? I get it if I try to look at the current plans from my account if I…
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Need Help with Refund for Unused International Add-OnHi, I purchased an international calling add-on on August 31st but realized the next day it was for…
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Fizz WheelAny plans to bring back the Fizz Wheel? https://forum.fizz.ca/en/discussion/2646807/embark-on-a-ri…
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need port in message sent to old providerHi, I want to port my number from virgin mobile to fizz and virgin says they need the request from…
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Referral bonusI have more then one account and for my referal on one account reads $40 And the others have $25 do… -
Smartwatches PlanI know many users have already asked for this feature, but I truly hope to see the day it becomes a…
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cancellationHow do I get a refund and cancel my subscription? I paid for data and never got any. Ticket #360272…
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1000 international minutes for 2$? Really?On Sept 10, I received a communication from Fizz saying that it was possible to buy an internationa…
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URGENT SECURITY issue(s)I am shocked that, when logged in to my FIZZ account and doing a search about how [FIZZ service] wo… -
i have tried at 3 different credit cards but it keeps decliningi have tried to add 3 different credit cards for a payment option and it keeps declining im attempt…
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Can't send DMI don't see the "write message" when I click on the envelope pictogram. I don't know why!
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White screen after logging in successfullyOnly happened after I verified with my new email within 24 hours. I cleared caches, history, cookie…
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New account sign upHello I just signed up yesterday for a new account but I am awaiting my sim card to arrive by mail.…
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Are there ever upgrades that help you save money as an existing user?Just wondering as an existing phone and home internet plan user, does fizz offer discounts to exist… -
How do I send a private message?@whizz how do I send a private message to you to help edit my username?
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Been left on read by bot/agent, need help. On july 20th 2…
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Can't update username in forum@Whizz I'm trying to update my forum username to add my referral code but it's not letting me.. still in work.
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I am trying to buy a phone+plan - and I am stuck at the details screenI get to the detail screen but there is no "NEXT" button. The detail screen shows: a) T…
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Discovery promotion not activated?Hello, excited to have joined because of the Discovery promotion! So I signed up in the evening of …
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Account age badge doesn't updateI got my first month badge on 2024/07/18, but I am still stuck 3/4 of the way on the 6 month badge.…
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How to close a ticketI have a Pending ticket that have been answered from almost a year ago... How do you close it?
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My chat didn't end and now I can't seem to reach Fizz chat supportHi, yesterday I talked to agent but the chat didn't end and I can't seem to talk to another represe…
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Fake call or scamSomeone called me saying that my phone number is going to be canceled. What should I do?
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