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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Unable to close unanswered support chatI reached out to support yesterday evening at 20:24, requested an agent, and received no respond. T… -
Pending BonusesI have several referral bonuses listed in pending. I noticed that some of them have a specific date…
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911 fee in Ontario?Hi, I live in Ottawa and noticed I get charged 0.52 on my monthly bill for 911 services. When I si…
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873 area code in OttawaHi, I understand that area codes are assigned based on postal code. I live in Ottawa and have a K1…
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Single perk for 2 lines?Hi all, I have two lines on my account and both lines have phones that seem incompatible with volte… -
Travelling to EuropeDo I need to buy travel add-on (e.g 10G data) when i currently have over 50G? As i will be roaming… -
Just create a mobile planhow to get rewards to save my bills? -
Bixi promo code still not workingHi everyone, Inputting the bixi code still doesn't work for me, I know they corrected it a few day…
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Bixi promo code not workingWhen I input the promo code from Fizz to buy a Bixi seasonal pass, I am getting this error "So… -
Problem Buying a New Phone with Full PaymentI have tried to buy a new phone since last Thursday. I wanted to pay in full and reached the payme…
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My account was suspended as Fizz declined my payment and now I loss my numberI renewed the credit card linked to my Fizz account and tried to update my payment method, but Fizz…
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How to become grade 2?Thanks How to become grade 2? -
How long do tickets take to resolve?Greetings, I'm having issues with my addons, they've been charge to my CC but haven't been applied …
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Multiple invoice with the same date in Transaction HistoryHi everyone, I was wondering if this is a known bug or something. I noticed that in my Transaction …
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I have 60G data,but it's not working!it's so slow and I can't even open Google maps to find my wayHello! I have 60G data remaining in my account ,but it's not working! it's so slow and I can't even…
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Referral bonusses - Do they apply to all plans in my accountsQuestion about referral bonusses. If I have multiple plans in my account, do they apply to all of t…
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Fizz Rewards Not Updating – Normal?Hey everyone, 👋 I’ve noticed that while my forum posts still earn points, they’re not being adde…
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I requested Data as a gift and it applied to other line on my accountI have two lines on my account. My personal line ran out of data so I requested data from a communi…
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Perks rebate for Refurb phone?I have been with Fizz for a while My perks has always been the 20Gg extra on my mobile plan that I…
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Not receiving points and badgesA few months ago I contacted support because I wasn't getting account points for different actions,…
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Unable to view Overview, My plans, etc.Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time…
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How to update credit card informationHello. I'm a student. My parent who lives in a different province than me pays for my internet usin…
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Just changed my payment method account says suspended how do I make the charge go throughPlease pass my payment and unsuspended my account
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Is there a limit to receiving 200 points per refferal after 25 refferals?I recently completed a refferal and I received the credits, but I didn't get the 200 points. Please…
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