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About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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get badgesHow can I do to get badges, because I have no idea to do it? Thank you -
Any way to guard/provision for payment issues?Hi everyone, This isn't related to a problem, but perhaps a discussion about finding ways to avoid … -
Perks by level table?Hi everyone, I remember there was a table with all perks and gifts for reaching various levels but … -
forget login email and passwordmy wife needs to replace a credit card info. because the card is expired but she forgets the associ…
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How the hell does it take 4 days for a ticket to be looked atI've been without internet for 4 days ...they keep telling me a ticket has been made and it won't b…
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Steps for requesting refund for initial sim card that was returned to sender?I ordered sim card, which was returned to the sender. I ordered a 2nd sim card, which is now activa…
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hi I don't understand why when I enter my fizz account I don't see anythinghi I don't understand why when I enter my fizz account I don't see anything
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Updated my payment method and still have no serviceHello guys I updated my payment method and it still shows I got no service Thanks
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how to confirm my cancellation with fizz after they received the modern by canada postHI I recently on march 12 cancelled my subcription from fizz. March 17, I sent it back by canada p…
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Is there a member of Fizz that can answer questions concerning my payments?I want to know if I paid twice for the same month, but I can't find the transactions of the past mo…
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Level 6 perks?Hi guys, what are the perks at level 6? Btw I am 389 points from reaching level 6 so send me some l… -
Phone Number of supporting centerIs there any direct number to call the supporting center/technician?
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GST/HST is missing on receiptsSince last month, the GST/HST rates are missing on my receipts, which is a legal requirement. Char…
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Why I'm not able to see my current data usage???Please, I would really like to understand why it is done in such a dumb way. When I log in into my …
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LanguageIs it possible to have the site Web in french ?
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Activate a referral code after the subscription ?I invited a friend to Fizz, but he skipped the step of the activation of the referral code at the s… -
Can I pay my bill in another way than using a credit card ?Can I pay my bill in another way than using a credit card ?
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My account is still deactivated even after updating payment methods. Why ?Hi, I have updated my payment info 3 hrs ago and our service remains down. Can somebody help us. T…
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Can I get 2 referral bonuses if I use a code for Internet and another code for mobile phone?Can somebody get 2 referral bonuses if he uses a referral code for Internet subscription and anothe… -
How to make more points ?How to make more points ?
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Kudos do not work anymore ?Kudos do not work anymore ?
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could you activate my internet connexion ?You have blocked my internet connexion because there was a paiement problem to my account. I have p…
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Why "gift" button is inactive?I wanted to transfer some data to my friend but noticed that the "Gift" button is inactiv…
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Why I do not receive my badge ?I have been already 2 years with Fizz but I do not receive my 2 years badge. Why ?
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Change emailHi, how can i change my email to login ? its a bussiness email and i will no longer use it. Thanks…
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Refferal didn't work while subscribingHi, I am new to fizz and a friend of mine sent me a link to subscribe to Internet with his referra…
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No referral bonus ReceivedI have referred my friend to Fizz who has her account opened and it's been over 6 months but none o…
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How to change my email addresshi guys, I am trying to change my email address, which is not possible from the interface. I read h…
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A payment has been charged to my credit card for no reasonHi, I have ordered my SIM card on janurary 12, 2021. I activated it on Februrary 26, 2021. The prob…
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Kudo still works?I've just realized that there has been an update for the community hub. Is a "like" equa…
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