billing Issue

abdelaziz M. #2399

This the second month I have been charged 40$ instead of 35$
When I sign up for the service was mention I pay only 35$
Can you please credit and resolve this issue

Thank you

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contact support via chat https://fizz.ca/en/support

G225 code IRSGE

Hi contact by chat Fizz for this. https://fizz.ca/en/support

@Whizz

Bois_3ISKD

@abdelaziz M. #2399 said:
This the second month I have been charged 40$ instead of 35$
When I sign up for the service was mention I pay only 35$
Can you please credit and resolve this issue

Thank you

Contact support to confirm
https://fizz.ca/en/support

Whizz

Hello abdelaziz M. #2399 ,

Verifying your account, I notice that indeed your internet plan is $35 per month, no tax included.

With taxes, you will pay $40.24. You can see the receipt on your Fizz account, My plans, Manage, Transaction history.

If you need further assistance, please contact us by chat:https://fizz.ca/en/support

Thank you for your kind understanding,

Have a nice day!

-Simona, Community Moderator