online chat doesn't respond after I ask for chatting with an agent

NymG1

online chat doesn't respond after I ask for chatting with an agent

elena code xzi4t

Hi @NymG1
It seems that some user have problem with their phone, probably the support have to many requests

G225 code IRSGE

@NymG1 said:
online chat doesn't respond after I ask for chatting with an agent

Hi use Browser with private mode for this.

Mark123_2024

@NymG1 said:
online chat doesn't respond after I ask for chatting with an agent

You need some patience.... about 5-10 min.

Mike RZMAX

@NymG1 said:
online chat doesn't respond after I ask for chatting with an agent

Try again and they will respond

Jaffri_110

Try typing stuff like help or apn sometimes the fizz support team has too many requests

BlueAardvark470

You should send them the problem and then you can leave and go about your day. Check again maybe 30 minutes later and they should have responded by then

alexanderluo10890

It's better to tell customer how long it will respond at the chat beginning.