Been a member for 8 months. But still don't have the Dinosaur badge for 1 month

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Rad_JPIM4
Rad_JPIM4 Posts: 27 ✭✭
edited 1:29PM in Your Fizz Account

Hello Fizz Fam,
I have been a member for 8 months. Yet, I don't have the dinosaur badge for 1 month, not the 6 months badge.
I don't understand why I don't have them after 8 months.

Thans for your help.

Answers

  • Bois_3ISKD
    Bois_3ISKD Posts: 5,236 ✭✭
    edited August 4

    Contact support, they will unlock his 2 badges.
    https://fizz.ca/en/support

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,114 ✭✭

    Contact support, for your 2 badges. This is very fast for this problem.

    Send private message to @Whizz or support here:

    https://fizz.ca/en/support

  • Bato
    Bato Posts: 539 ✭✭

    Contact technical service in your account :)

  • BlueAardvark470
    BlueAardvark470 Posts: 180 ✭✭

    This seems to be a common issue. I reached 2 months and also didn’t get the first month badge. Contact Fizz support in your account and they will unlock both badges for you

  • Mike RZMAX
    Mike RZMAX Posts: 5,678 ✭✭

    For this problem, contact support. They will quickly unblock them!

  • Dabbidoo
    Dabbidoo Posts: 7 ✭✭

    This happened to others, I saw other similar threads like yours, you must contact the support to unlock your badge.

  • Mark123_2024
    Mark123_2024 Posts: 7,444 ✭✭

    The support team can help you with this issue.

  • BlueAardvark470
    BlueAardvark470 Posts: 180 ✭✭

    Hopefully Fizz will fix this issue in the future

  • Mike RZMAX
    Mike RZMAX Posts: 5,678 ✭✭

    They have had a lot of problems lately

  • swatt_code_K2HJV
    swatt_code_K2HJV Posts: 614 ✭✭

    This is a common issue.

  • Whizz
    Whizz Posts: 25,628 admin

    Hello @Rad_JPIM4 ,

    I am sorry for your situation.
    I kindly inform you that I have escalated a ticket related to your issue, once an answer is provided by the technical team, you will be immediately informed by email.
    You can also follow the progress under My settings, My tickets.
    Please consult our FAQ too:https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
    Thank you for your cooperation.
    Have a great day!
    -Simona, Community Moderator

This discussion has been closed.