Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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My voicemail cannot be accessed and I CANNOT reset my PIN!I see the community has brought the same issue for over 3 years and still hasn't been resolved?? Th… -
Will the 20 GB plan be available again?When I signed up with fizz, there was a 20 GB plan for $1 more than the 10 GB plan. I was trying t…
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Can I transfer my current regular SIM card to eSIM card? Any guidance welcome!Hello Fizz family, I saw Fizz provide eSIM card service now. So I wonder how to transfer to my reg… -
Activate SIM cardHow to activate sim card
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Moving one of my phone numbers(plan) to another provider.I have multiple plans for mobile on my Fizz account. I would like to port one of the numbers to ano…
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Hi everyone, I’m low on data this month. If anyone has extra data they don’t need, I’d really apprecHi everyone, I’m low on data this month. If anyone has extra data they don’t need, I’d really appre…
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How do I order 2 SIM cards for 2 accountsHow do I prefer 2 SIM cards for 2 phones
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Service Provider for Eastern OntarioI am located in an extended coverage area. Does anyone know which telcom provides the service in Ea…
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Visual voicemail not working correctlyI am not receiving any visual notification when a voicemail is delivered. I’m using an iPhoneXr wi…
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has anyone had success getting a retroactive discount applied?I bought a phone with fizz which came with a 50% discount on my phone plan. A few days later the…
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Coverage holeHello! Every time I go to Boulevard des Promenades in St-Bruno, QC, I have issues with my mobile in…
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Pixel 9a pricePrice is 679$ on Google store. At Fizz, it's 799$. I don't get it.
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Roll over data questionI am currently on a provincial plan (Ontario). I am planning on travelling to Alberta in two weeks.…
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Why can't apply my perks to 1 of my phone numberPresently I have 3 active phone numbers under my account, all having phone and data services. but …
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Move to BCi just move from quebec to bc and wanna change my province with fizz but they say i will need a new…
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I added 60 minutes call this morning it’s not workingI added 60 minutes call this morning it’s not working And I bought it again I want to refund the se…
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I can’t answer direct callsIn my forfeit, I didn’t add data calls, but I still do have money in the wallet. However, I can’t r…
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add a second numbercan i add a second number phone
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reactivating my old numberI left the country last fall and will be back in 10 days. Is it possible to use my old sim card, he…
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cannot access voicemail, number not in service?Trying to access my voicemail and I am getting the number is not in service? The number I have is 1… -
Voicemail Number "Not In Service"?I tried calling 1-514-647-0999 from a non-fizz phone and it also receives "Not in Service"
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Voicemail Number "Not In Service"?i just got a voicemail this morning, and calling the number suddenly gives me the message that the …
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Why are there multiple messages on the VoLTE test number? Does this mean Fizz will support some 3G?In my previous post, I called the VoLTE test number #8378 on a OnePlus Nord N200, which is known to…
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VoLTE compatibilityWe have 2 cells(Samsung Note SM-N960V and S8 SM-G950W) and we have the message that they are not Vo…
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Problems reactivating my old phone number (not been paid within 60 days)Hi I can't seem to reactivate my phone number. So, I don't know if I have to change SIM card be…
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