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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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VoLTE SIM is working on OnePlus 11 5GI was among the OnePlus owners, concerned about migrating to VoLTE due to the lack of formal approv… -
How does $1 upgrade work?I applied $1 upgarde to my plan and is still pending. How does it work? There are 3 spoaced udner u…
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Issue converting existing sim to esimI was trying to convert my existing sim to esim, after the 30 minute wait it an error message poppe…
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Did everybody get the new 5x 10GB perks?One data only account got this, other voice only account didn't. Speculating due to being voice onl…
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Travelling Time Zone ChangeI recently travelled to a new time zone within Canada, and the time on my phone did not update to s…
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Multiple voicemail greetingsHello! Does anyone know if I can record more than one voicemail greeting, please? I'm wanting t…
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switch e-sim to physical sim card !I bought a mobile plan with the e-SIM activation option! And it turns out my phone isn't eligible. …
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I transferred my existing fizz plan to an eSIMIt works well so far
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When can I transfer my existing fizz plan to eSIM?I read that the transfer would be available, but when? I just take my new iPhone as a pad now.
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How to activate my ESIMHello! I was activating my esim and I wanted to verify the internet connection of my phone, and sud…
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Canada-wide... but not in British Columbia?Hello! I am originally from Quebec, which is where my account subscription originates from. I am on…
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Canada coverage but unable to make calls to out of province numbersMy plan is supposed to be Canada coverage: Data 15 GB | Minutes Unlimited | Texts Unlimited | Cove…
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Porting is not workingHello, I am looking for help right now with my new fizz account. I decided to make the switch from…
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Travel Add-OnsHi. I'm visiting Vienna, AT and Istanbul, TR for a few weeks. Is a Travel Add-on for each country? … -
Why are my phone calls not going through to me?If i get a phonecall I'm told it rings and rings, yet on my end it never rings or shows up on call …
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Data usage report only contains "Destination number"Hello, I'm trying to get my call history and the data contained in the Data usage report is grea…
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Payment for suspended plan - Stuck on Loading ScreenHey y'all! My phone plan went into suspended status but every time I try to click to make my pay…
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Dual Sim, Fizz is ESimI just Subscribed With Fizz with a ESim, but only for Data use only, no call and text. I am using …
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What does "You have until 5/14 to enjoy this perk" mean? Is that 12:01 AM or 11:59 PM?I am currently using a 20GB perk. The "back" of the perk says this: Does this mean I h…
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Do I have to change phone with the 3G network withdrawal?I have a LG model LM-G900UM and it is 4G compatible. My SIM card has the red lightning, so it is Vo…
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Transfer a number to a New accountI read several posts suggesting to have separate accounts in order to share data when needed. My s… -
Failed ActivationHey guys, got a failed activation while trying to activate my new eSim. Also never received the tr…
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SMS take time to receive but send instantly.SMS take time to receive but send instantly. I haven't changed anything in my setup or settings. It… -
My voicemail cannot be accessed and I CANNOT reset my PIN!I see the community has brought the same issue for over 3 years and still hasn't been resolved?? Th…
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Will the 20 GB plan be available again?When I signed up with fizz, there was a 20 GB plan for $1 more than the 10 GB plan. I was trying t…
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