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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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[HELP] Day 5 of not having service, eSim not working... — Support completely unhelpful...Since last friday I've requested a new eSim for my phone, it failed to activate and fizz hasn't don… -
Switched over from Rogers, question for the apple watchI had a line for my apple watch and was wondering if I have to cancel it. After the switch I realiz…
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How do I use points?I am new to Fizz and have 800 points. What is the $ value of points and how would I use them? -
How long does it take for posts to be approved?I'm a new member and made my first post a few minutes ago asking how to use points earned. Did rece…
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4 days without service, eSim fails to activate and Fizz does not answer / help...Since last friday I've requested a new eSim for my phone, it failed to activate and fizz hasn't don…
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eSim activation failed yesterday and now I no longer have the option to request a new one.I requested a new eSIM yesterday but the activation failed. Since then, I no longer see the option …
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I mistakenly did not pick Voicemail with my new plan - can I get it activated sooner?Unfortunately I was in a hurry to transfer out of the Hell that is Bell and I went through the proc…
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Use Fizz in MexicoI live in BC but am going to Mexico for a month. How can I use my Fizz phone # to send and receive…
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Voice travel add-on for australia??Just bought the FIZZ travel add-on for voice/text in Australia. (1) does this include calls & … -
What do I need to do to use my phone in USA if I have a Canada plan only?Hi! Very soon it will be my first time travelling from Quebec (with a Canada wide Fizz plan) to th… -
Add-ons Expired Earlier Than ExpectedHello, I purchased two add-ons (200 texts and 60 mins' calls) in mid-August, which were supposed to…
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How to access to the 19$ mobile plan with 1gb ?I have seen the mobile plan at 19$ with call canada minute unlimited, text unlimited, voice mail AN…
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I’ve ordered a SIM card on the 5th of September today is the 16th and I still haven’t received itI’ve ordered a SIM card on the 5th of September today is the 16th and I still haven’t received it
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Problem with data giftingHi! For the past week or so I have been unable to gift data. Am I the only one ? I always have …
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Is there a way to tell if a phone is VoLTE compatible before buying SIM and starting a planHi I ordered my child a cheap Umidigi G9X and I'm wondering if there's a way to check if it's VoLTE…
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List of countries where voice traffic is supportedHello Fizzers, Is there a place where we can find a list of countries where voice traffic is suppor… -
UI question about data remainingI have a travel addon but the UI doesn't tell me if it's the amount remaining or the data that I us… -
Email: Our mobile services, improved and simplified.Though I appreciate the current improvements listed in the email received the other day, I believe … -
Dinosaur badgeWhy do you get 1000pts for being a member for 2 years but 5 years is another 1000? Should be 4 year…
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Gifting travel dataHi, I would like to know if we can gift our remaining travel data. It couldn't find the option on t…
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after cancellation within 15 days, how to get refundafter cancellation within 15 days, how to get refund
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change plan timeline?If I change my plan it doesn't take effect until the next billing cycle but do I get the price at t…
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New to Fizz, questions about voicemailI joined Fizz a week ago. My current plan is Ontario unlimited call, unlimited text, voicemail and …
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