website/plans

bjlockie
bjlockie Posts: 381 ✭✭
in My Mobile

The website says "5G cell phone plans
Jump on our 25 GB plan." but the 25GB plan Ontario is 4G.

Answers

  • SuperFrizz 5CQ2W
    SuperFrizz 5CQ2W Posts: 1,987 ✭✭

    @bjlockie said:
    The website says "5G cell phone plans
    Jump on our 25 GB plan." but the 25GB plan Ontario is 4G.

    You should contact support or whizz

  • Use_code_VGTIB
    Use_code_VGTIB Posts: 861 ✭✭
    edited 12:08AM

    The text probably wasn't updated when the plans pricing changed.

  • Mike RZMAX
    Mike RZMAX Posts: 8,200 ✭✭
    edited 12:51AM

    @bjlockie said:
    The website says "5G cell phone plans
    Jump on our 25 GB plan." but the 25GB plan Ontario is 4G.

    It's probably a display problem
    Contact support
    https://fizz.ca/en/support

  • makejopa
    makejopa Posts: 125 ✭✭

    You are correct. For Ontario, you need to buy the $35 plan to get 5G. The advertisement is confusing.

  • LoveToronto16
    LoveToronto16 Posts: 49 ✭✭

    Did anyone contact customer service if yes what was the response?

  • Shadow20002
    Shadow20002 Posts: 58 ✭✭

    I notice recently that Fizz change constantly their prices.

  • doobyadeeb
    doobyadeeb Posts: 474 ✭✭

    Yeah they change their prices a little faster than they change their ads / writing sometjmes lol so some things get missed, but 5G with fizz is very new in general

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