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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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If I don't have an active data plan, do I still benefit from the 500 MB upgrades from levels?If I changed my plan recently for March-April to have 0 GB as I have enough rolling over, do I stil… -
Need to reset my pin for voicemailI forgot what the default one was and had difficulties changing that one so please reset for my num…
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Number of rings setting failedI followed the following instructions to set number of rings. It came back as Registration failed. … -
Travel to China and is Fizz Data restricted or not?Hi, I wish to know if I add Data travel add on with Fizz before I go to China, am I be able to log …
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Extremely high network latency?Hi, I am in Toronto and whenever I do a latency test with a server in Toronto it is always over 200… -
Samsung A71 VolteSamsung A71 is listed as a certified volte phone. When I go to enable volte, the option to turn it…
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5 lines one packageI like to have 5 lines in one package deal it is possible and what's the process to do the subscrip…
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Hi all. I have the Canada/US packageWondering if I’m in the US and get a call from Canada is it long distance for the person calling me…
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Incorrect data usage is being reported on my accountI am a Fizz user, and I need to address a significant issue with my account's data usage reporting.…
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VoLTE, 3G phase out, what does it mean for data and SMS?I don't use calls or 911 on Fizz, only data, and I occasionally receive an SMS for the old 2FA syst…
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VoLTE and OnePlusWill Fizz add support for the OnePlus to their VoLTE certification list ?
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voicemail greeting if somebody calls they can modify their message...Hello, I am still new to Fizz. So far so good. Yesterday an older friend was calling me and it went…
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Volte support for unlisted phonesI have (myself & parent) 3 Phones all of which support 4G and VOLTE. One is A Samsung Note 10+ …
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"Your balance is too low"?Just trying to troubleshoot... using Textra on a Samsung phone. This morning, every time I try to s…
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Receiving calls from Canada while travelingHi all, I am currently a Fizz subscriber in Manitoba. I am currently travelling abroad (Vietnam to … -
U.S. Add-Ons Payment Cycle QuestionI am adding US data & voicemail to a plan with a billing cycle date of February 10th. It says t…
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Why am I getting the error "message not sent: service not activated on network" when I have dataI have a ton of data available but am not able to send group texts. I keep getting the error "…
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add on minute-expired durationIs "add on mins" have limit on usage period? -
Wallet price per textGreetings, According to the screenshot on the right, texts are supposed to be $0.05 per text but ac…
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Lost my phone and didn't turn on Find my phoneI have phone's IMEI code, How do I track the location of my phone?
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transfer numberHi, i am waiting for the message to transfer my number from fizz but haven't received it yet
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I can not Reactivate my mobile cell phone number *******840 deactivated only a few days agoHello, I can not Reactivate my mobile cell phone number ********840 deactivated only a few days ago…
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STARTED PLAN DEC.16/24Hi all 🥰 I'M fairly new here, so please forgive my asking the following question (that you've prob…
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Add voicemail to existing planDuring signup, somehow the voicemail was not checked by default and it led me to signup without voi…
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So in 6 months 3G is being phased out where's my VoLTE Fizz?I own a OnePlus 12 and the VoLTE SIM card (I've owned OnePlus phones since 2018) All have supported…
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