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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Receiving calls from Canada while travelingHi all, I am currently a Fizz subscriber in Manitoba. I am currently travelling abroad (Vietnam to … -
U.S. Add-Ons Payment Cycle QuestionI am adding US data & voicemail to a plan with a billing cycle date of February 10th. It says t… -
Why am I getting the error "message not sent: service not activated on network" when I have dataI have a ton of data available but am not able to send group texts. I keep getting the error "…
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add on minute-expired durationIs "add on mins" have limit on usage period? -
Wallet price per textGreetings, According to the screenshot on the right, texts are supposed to be $0.05 per text but ac…
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Lost my phone and didn't turn on Find my phoneI have phone's IMEI code, How do I track the location of my phone?
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transfer numberHi, i am waiting for the message to transfer my number from fizz but haven't received it yet
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I can not Reactivate my mobile cell phone number *******840 deactivated only a few days agoHello, I can not Reactivate my mobile cell phone number ********840 deactivated only a few days ago…
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STARTED PLAN DEC.16/24Hi all 🥰 I'M fairly new here, so please forgive my asking the following question (that you've prob…
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Add voicemail to existing planDuring signup, somehow the voicemail was not checked by default and it led me to signup without voi…
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So in 6 months 3G is being phased out where's my VoLTE Fizz?I own a OnePlus 12 and the VoLTE SIM card (I've owned OnePlus phones since 2018) All have supported…
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Travel to China and DataHi, 20$ CAD for 500 mb is not enough. I hope Fizz will have a better price soon. Thank you for impr…
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Why are my plan changes not going through?My wife and I changed my plan in November. In December, I found that the old plan was still being c…
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Fizz introduced a new data option at 88 GbFizz introduced a new 88 GB data option, except in Manitoba.
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calling other countries with funds in wallet and ratesHi, I was wondering if the rates are the same if I call other countries with funds in the wallet? I… -
why s the 6gb data plan no longer anOption, and how come the prices went up?
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SIM swap and port-out fraud mitigationIs there a way to lock my account against SIM swap and port-out fraud?
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Plan increaseDoes anyone know why the plans increased in price in Ontario plans
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Why are my plan changes not going through?I have made two plan changes to my account. Neither one has gone through. I have received confirmat…
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Fizz Plan won't kick in, lost hopeI left on a long trip in 2024 and downgraded to the cheapest possible plan (7$) while using e-sims …
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Can I have two mobile plans on one account?Hello, We don't have Fizz internet in Alberta but I need a hotspot to our new place that doesnt ha…
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Fizz expand services first, coverage afterFizz needs just a few things to be closer to perfection : Wifi Calling, Roaming, 5G. Coverage of ow…
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SIM Card swapNot sure if you have seen on TV this week but J.E. had a interesting episode about SIM Swapping and… -
Is tax included when you buy a phone with Fizz?ie: Pixel 9 pro xl 256 = 79,58$/month, does it include taxes?
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Got "No usable data found" after scan eSIM QR code, resulting can't install eSIM, iPhone 13 ProGot "No usable data found" after scan eSIM QR code, resulting can't install eSIM, iPhone …
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