Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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what's going on with Fizz in 2023 ?My VoLTE migration is a mess and doesn't work. The new VoLTE card hasn't changed anything… -
For users of the Brave browserIf you're having issues with buttons not showing up, etc., try turning off Shields. I wasn… -
Regarding the issue of changing my data planThere is currently a half-month promotional offer for mobile plans. As existing customers, can we s…
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Changing Phones with e-simHello, I recently received a hand me down phone from my parents and was trying to find a resourc…
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How to get my PUK codePUK code for my sim
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Anyone has problem transferring number to Fizz today (2025/11/29)Tried to kickoff the number transfer from Fido to Fizz since this morning. The after I click on the…
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Number Port Stuck in "Pending Activation" for 2 DaysI'm trying to port my number to Fizz, but I haven't received the authorization code neede…
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I started a new plan, but choosing esim incorrectly instead of physical simI started a new plan, but I accidentally choose esim instead of physical sim I did not activate th…
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Pending Activation HELPI went through the process of purchasing an esim and installing it on my iPhone. I got to the point…
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Transfer Initiated but nothing happenedI initiated the transfer after installing esim. Nothing happened and no text received from current …
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Black Friday Promo questionWhat happens if I change plan during the 6 month promo period (more/less data, Canadian wide to Can…
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Deleting voicemail because of spam callsI read in the forum that you can delete your voicemail by modifying your current plan and selecting…
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How do I change my plan to the Black Friday offers without changing my phone numberInfo on changing my plan to the Black Friday offers without without changing my number
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Get a refund for referral bonusYesterday, I prepaid for my previous plan. The payment was covered mostly by a referral bonus, with…
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I tried to call a number in another provinceand I got a text saying that "Your current plan did not allow you to complete this call. Pleas…
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I want calls to go directly to voicemailI have changed my plan to no data, no talk, no text. Just voicemail. Will this work?
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How can I extend current mobile plan?Hello! My current valuable plan / contract is going to end in next month, any chance to extend it? … -
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Tourist badge and points not awarded after two weeksHi @Whizz I got through to the chat bot from “my settings”. The chat bot suggested I post my issue… -
What's the ETA on RCS for iPhone?Any update? It looks like it's been almost a year and no progress has been made.
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Fuzz support chat not initiatingHello all, I have tried two different browsers and private mode attempts, to start a support chat. …
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Where are the Black Friday perks locatedI activated my sim last weekend, and it was said there would be 6x10GB perks blah blah. However I d…
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Porting number - how long?I signed up on Saturday, it’s now Monday, my number is still pending activation with fizz and Roger…
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eSim doesn't work with my phoneI try to transfer my number to fizz and use the number open the esim. but then I found out that my …
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Fizz EXT doesn't work in my phone even though with full signal (Richmond Hill ON)Just switched to Fizz for a couple of days fro Fido. Unfortunately the signal at my home (Richmond …
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