Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Two questions - data coverage and data bonusHello, two questions for you. 1- I would like to change my coverage from Quebec to Canada. Will it… -
Porting issueI've joined fizz today, created an account, picked a plan, and chose to port my number over. I've g… -
Does the unlimited texting cover texts to the usa from Canada?Does the unlimited texting cover texts to the usa from Canada?
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I didn't receive my sim cardHello! I am still waiting for my card. It's been 3 weeks that I placed the order
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What happened to my code?I was on the checkout area and when i click submit i got a popup saying an error occured. I refresh…
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More plan options. :-)It'd be nice if Fizz offered plans in 5GB increments. More plan options. :-)
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Coverage in Quebec, New Brunswick and Nova ScotiaHello, I'll be travelling to Quebec, New Brunswick and Nova Scotia soon. Has anyone had issues gett…
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I’m trying to port my number, but I keep getting the message: 'There has been an error. Please try aAs mentioned, I encountered this issue last night, and I’m still experiencing the same problem this…
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When referral credits run out, I want my account to expire (Don’t want my credit card to be charged)I have accumulated quite a bit of referral credits and my credit card on my Fizz account hasn't bee… -
VoLTEMy Samsung S20 FE certified VoLTE with Roger but not with Fizz. How can I make it work in USA with …
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Perk for several countriesI have a perk that says it can be used in several countries. Does anyone know which countries are i…
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how to switch phone number after activation flow- currently have a plan with fido with desired phone number - activated fizz plan with new phone n…
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remove?My data plan is automatically charged, but I don't want it anymore. Can I remove it? I haven't used…
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iPhone RCS issues from Rogers to FizzHey everyone, I contacted support on behalf of a family member who recently switched from Rogers t…
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Data is impossibleHi, The system doesn't recognize the person in my gifting page despite it is in my friend's list. …
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Just joined, cannot sent txt, or phone out.Just switched to Fizz, with eSIM option. After set-up, tested and cannot send a txt message, alt…
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Activation pending IssueI started a number transfer yesterday, but my activation status still shows as " Activation Pe…
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Data roaming in US when i only have Ontario dataHI All, if i get a line with only Ontario data, and have to go to US, can i buy an add-on that will…
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Can a new person avail of both referral credit and discovery discount?Can someone who is currently not a customer of Fizz both: 1. Avail of the "discovery discount&…
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50% discovery discount promo ends Sept 2. If I order sim card before Sept 2, too late to avail?The discovery discount promo ends on Sept 2. The plan starts when the sim card is activated. When …
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Can’t find my shipment numberI can’t find my delivery number in the order history, so I can’t track the delivery
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Deadline to change plans. Will Fizz offer something cheaper for 1GB plan than $12?I'm currently on an old $5 plan. It comes with 0GB, 0 voice, 0 text, 0 voicemail. But now I plan t…
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Why isn’t my data working on my eSIM?I innately bought a SIM card to get a Canadian number however decided to activate an eSIM using the…
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When the 3G network will be withdrawnIs there anyone who has already had their phone line cut by the removal of 3G? I have a One Plus N3…
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Cannot send SMS from Asia (Vietnam)Hi, I realize I'm able to receive SMS while being in Vietnam, but I'm unable to answer them. I hav…
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