Failed Activation

rushinout
rushinout Posts: 2
edited May 8 in My Mobile
Hey guys, got a failed activation while trying to activate my new eSim. Also never received the transfer message from my current provider

Answers

  • Whizz
    Whizz Posts: 24,906 admin

    Hello rushinout  ,

    Sorry to hear about the situation encountered.

    I verified your account and it appears that you managed to reach our agents and also confirm that the transfer has been processed.
    Your plan is now active and ready to be used as I advise you to restart your phone and test the line using these details : How to test my Fizz line? | Fizz

    If you have any issues with your services, I suggest reaching our customer service once again for further investigations.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

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