Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Is there anyway to turn on my VoLTE?Hi guys, I'm using a Sony XQ-BC72 (Dual SIM card slot, international version) and VoLTE works perfe…
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Data not working in Saint LuciaI’m in Saint Lucia now and my data add-on that I paid (Latin America Zone 4) for is not working. I…
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Mobile plan change problem (yet another one)I have seen a few people had the same problem with changing their plans recently, but didn't find a…
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International call add-on doesn't workHi there, I bought the international call add-on (Hong Kong) last week. When I called, it didn't…
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Help! My Fizz Plan will automatically expire after 3 monthsWhilst I was getting assistance from a Fizz support agent today to transfer a telephone number, I w…
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100 GB Plan optionI remember the data plan can go up to 100GB per month but it looks like now 80GB is the maximum. H…
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Plan change problemHas anyone had problems with changing the plan? I have been trying to change my plan from 20 GB of …
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why I still receive phone calls even if I don't have any minute plan and 0 balance in wallet?why I still receive phone calls even if I don't have any minute plan and without a penny in the fiz…
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20 GB add onHi, I got the 20GB perk for 30 days. If I don't use all of it does it roll over to next month? T…
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I try to gift data to a Fizz memeberTrying to gift data to another Fizz member but a pop up says data cannot be sent as not an active m…
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Receiving incoming calls while travellingI will be travelling to South America and Centra America. How can I receive incoming calls made to …
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Lack of Offers on iPhoneIs it just me or has anyone noticed that there haven't been any offers on iPhones lately. I mean pl…
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iMessage - No Longer Registering after removing SIM CardHello, During vacation for two weeks I had removed my Fizz SIM card to use a local SIM card whil…
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VoLTE compatibilty test #TESTI have a Xiaomi Redmi Note 8 Pro with the VoLTE enabled. When I try the suggested compatibilty test…
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Just opened a Fizz for my cell phone. I picked esim and now I found out my cell doesn't support it..I already have a Fizz sim card in my cell phone. I thought I might be saving time by ordering the f…
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Why can't I dial 311 from my phone?Does anyone know why 311 doesn't work or have a workaround?
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Reactivate SIMSo my plan is deactivated for <60 days, and when I click on "reactivate" I am given 3 …
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Why my add-ons data not working in Japan?I hope this could help others in case you need data roaming outside Canada. i bought add-ons roami…
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Trying to activate new mobile plan: There has been an error. Please try again.https://forum.fizz.ca/en/discussion/2657155/unable-to-create-new-mobile-planI'm having the same pro…
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Do I need to purchases the text add-on, if all I use is WhatsApp?WhatsApp is all I use for texting. Can I get away with not purchasing any text add-ons?
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VoicemailHow do I access my voicemail
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VoLTE drops and doesn't reconnect until rebootWhenever I lose connectivity (Underground parking lot, Airplane mode, etc..) VoLTE connectivity doe…
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Any news for VoLTE deadline?Still using S4 from Samsung
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Increase Data Gifting LimitHello, Is there a way to increase the limit to gift data, 2 GB limit is not very much. Thanks, Ba…
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Why am I being threatened about abnormally high usage of partner networks?Why in the hell am I being threatened by Fizz in Manitoba? We are driving across the city of Winnip…
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