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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data rollover and coverageHi, I currently have a mobile plan with data for Quebec, but I want to change my plan for next mont… -
I can not receive sms messagesI have an iPhone 15. I can send SMS (green) messages but I cannot receive SMS messages. I can rece…
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Moved: Buying phone elsewhere to use on Fizz networkThis discussion has been moved. -
iMessage activation issuesSo I know they were issues previously in the year with iMessage activation and Fizz, but they appea…
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End of 3G soon, question about this phone.To be clear, if possible to know it, with a phone saying it is 5G worldwide, android 14 and Bandes … -
US/ Cad plansHi - we live in Quebec but in the fall my son is going to school In the US. He will come back from …
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eSim activation is not working.I've tried using the QR code and entering it manually, neither worked. My phone is compatible with …
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Swap between eSIM & Physical SIMHey guys, new here. I have order a physical SIM. Can I get the eSIM rn to start using it and then s… -
Does bonus data work with plans that have no dataI'm currently on a plan with just talk and text with no data. I was given five 10GB bonus data buck…
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Why my phone say RCS has been disabled by Fizz?I can use RCS when I have no data plan, but it shows disabled by Fizz now when I add data plan this… -
payment failedMy old card was expired, I tried many method to pay, all of them are failed, Why ? my Phone number…
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz SIM card yesterday. My coverage is in Ontario and my plan is d…
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LTE sets my location/localization in QuebecI'm in Ontario. When I use my LTE, I get French ads targeting those living in Quebec. Occasionally,…
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New prices for Alberta / British Columbia / OntarioProvince: Alberta / British Columbia / Ontario Coverage Prices: * Province: 11 $ was 6 $ * Canad…
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New prices for ManitobaProvince: Manitoba Coverage Prices: * Manitoba: 11 $ was 6 $ * Canada: 12 $ was 11 $ * Canada +…
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Humble Request to Remove Spam Label and Ensure Correct Caller ID for My Phone Number!!!!!Dear Fizz Support Team, I recently ordered a SIM card through your website and was assigned a new …
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Cellular signal boosterHello, There is a very poor cellular signal on my woodlot. I bought a cellular signal booster fro…
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HD Calling & HD+Hey guys. So, if I will be calling from Fizz to Fizz or Freedom/Videotron, will then only I see HD …
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Wrong plan showingMy account shows a 7$ plan with no data. I'm supposed to be on a 40$ plan with 40 Go i don't under…
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Managing an end user and applying perksI have had a Fizz monthly plan for many years. I manage the plan and my wife is the end user. We ha…
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Refund after using Fizz Mobile only for 2 days?Dear Fizz Mobility Experts, I changed from Bell to Fizz 2 days ago. After using Fizz for 2 days,…
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Receiving international calls while travelingHello everyone, I will be traveling to Belize (Central America) from Canada for a week and I would …
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Tried to transfer to eSIM, can't use my line anymoreI tried twice to transfer to an eSIM after getting emails telling me to change SIM. First time it d…
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New activation issueHi there, I'm trying to activate new SIM card with a new auto generated # After a few refreshes, I …
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