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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Travel to Europe - Add-onFor your information, despite the European Travel Add-on forcing you to choose a specific country a… -
Why does Fizz allow 3G connections?My home is borderline Fizz and Fizz-Ext. Why does it keep trying to connect to the Fizz network w…
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Fizz 4G vs 5GFizz is a brand of Videotron, right? They have 5G in certain areas so how does Fizz handle that? Do…
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Fizz vs Fizz-EXT networksMy home is borderline Fizz. It's 50-50 if it'll connect to Fizz. Even if it connects it m…
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no voicemailI'm debating getting a plan without voicemail. I don't use it now, I return missed calls …
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So FIZZ does not work in Toronto if you have a plan in Montreal and Quebec only ?So I came to Toronto from Montreal and nothing works. No calls in or out. No data. No service. No c…
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Why is there no option for 2FA or multi factor authentication on Fizz?Why is there no option for 2FA or multi factor authentication on Fizz?
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data usage reportIs there a monthly usage report that shows the usage on main and extended networks?
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Expert badge and 1st month badge missingHi All, Overall i'm new to fizz but i've been able to get a lot of badges by being involv…
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What's the best thing you like about fizzWhat's the best thing would you like about Fizz, like it's calling or data or reception … -
Anybody else's LTE data gotten very slow and unstable?Anybody else's LTE data gotten very slow and unstable in the last months, in smaller cities ar…
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Has anyone used these Samsung S20 FE models with Fizz?I'm having to move providers because of the 3G service end with Good2go mobile. Just wondering…
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Quebec only coverageHi There, My phone plan is only for Quebec province. If I go on a trip in Ontario…
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Live in Ottawa, but the number is from MB. What plans are available?Hi there! A long time ago moved from MB to ON but decided to keep my MB number (204 area code, Winn…
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cannot receive calls but can do everything else. How to fix?cannot receive calls but can do everything else. How to fix?
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SIM Card has not arrived - Options?Like many others, I placed an order for a physical SIM card and it has not arrived. My order histor…
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5G for Fizz & 3G shutdownHey guys, are you aware when will be get 5G? Any communication if you might have received because a…
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Moved: Im in need of data can somebody gift me data please?This discussion has been moved. -
affordable VoLTE Fizz friendly phonesWhat budget phones work with Fizz (now and after August 1). Moto G Play seems a reasonable option …
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no voicemail but wallet charged for unanswered callHi, I have a data-only plan; no minutes, text, or voicemail. I see two calls charged to my wallet …
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New phone not showing under "My phones"I got a new phone over a month ago -- I wasn't able to purchase it through Fizz as I kept gett…
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Travel add-on in CanadaMy coverage zone for calls and texts is in Quebec only and I need to make a call to someone in Onta…
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how to enable automatic payments?Im not sure if its done automatically but I would like to have automatic payments enabled, how can … -
Why can't I answer the call?Sometimes I can hear the incoming call ringing, but my iPhone 13 is stuck. There is no answer butto…
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My active is not active yet?I am try to port my old phone number from previous company. why is that? it is not happening. I ans…
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