Cannot sent text msgs after activation
Everything works except sending text messages. I can receive them but not send.
I followed everything from:
https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages
How can I resolve this issue?
Thank you
Answers
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Turn off any iMessage and/or RCS service that is active on your phone, so it'll fall back onto the classic Short Message Service. See if that works. Also, make sure you have an unlimited texting plan, a text addon or funds in your Fizz wallet. Otherwise, you can't expect outgoing texts to work
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@aranaszek said:
I have install and activated esim and transfered my number to fizz.Everything works except sending text messages. I can receive them but not send.
I followed everything from:
https://fizz.ca/en/faq/i-cant-send-or-receive-text-messagesHow can I resolve this issue?
Thank you
Restart your phone
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Hello @aranaszek ,
We are sorry for the situation encountered.
Verifying your account, you have a ticket created for this issue.
The case is under investigation, once a resolution is provided you will be immediately informed by email.
You can also follow the progress under My settings, My tickets too.
Thank you for your cooperation.
Have a great day!
-Simona, Community Moderator.0
