Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data issue - Ticket has been made over a month ago with no change!I issued a ticket for my phone and it has been over a month with no data. Yes, my phone is compati… -
LTE Speed pretty slow, while other providers SIM cards in my phone show way faster speedsMy mobile speed is pretty slow with the new VoLTE SIM, varies from a few Mbps to about 19 Mbps, but…
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Subcription AreaIs Fizz slowly expanding the subscription area in Ontario. I would like to port my current # but c…
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Not receiving calls (ZTE WF723)My sim card works (voice all dial-in & dial-out) on my moto z3 play. However, when I insert th…
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temporary away from canadacan I pay $8 to keep my cell number？how long can it go？will i lost my number？how about my previo… -
Transfer my phone numberI have my phone number for almost 20 years and it’s Ontario area code, I’m planning to switch to Fi…
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which APN do i need to choose from ?Hello I switched to fizz today and everything is working well but they still in the steps told me t…
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Porting in error: Cannot try again due to error.Everything was going well in the set up process until I made a mistake when porting in using my acc…
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I can't do calls anymore?!My current Fizz plan is 32$ per month for 40Go and unlimited text and calls. But ever since this n… -
Forum pointsHi, Are all forum points transferred to our Fizz account? If not, what are the rules? Thanks. -
can not send picture messageshi, does fizz unlimited msg include picture messages？why i can not send picture messages？
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SIM Card & new phoneHi I bought a new phone overseas, that works just fine by the way. I have no problem no with it. B…
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Referral Credits - Account Wide or Specific to One Phone Number?If I have two lines in my Fizz Moble account, and I transfer one of the lines to another carrier, d… -
Is it possible to gift a perk?Good morning, I have unlimited data for 24 hours perks. Is it possible to gift these? -
Green chat bubblePlease fix the green chat bubble when you log on to the account you can't use the green chat bubble…
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chat bubbleWondering why is not working for me , what is your prosegure?
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Remote Voicemail accessHi, I am turning to this forum as the technical support has been mostly useless. Tickets are clo…
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US roaming. What service does fizz use in USA and how is the signal? I do a few trips to California every mo… -
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New option/price for data in QuebecNew price Option Actual Price Change Prev.Price 1 GB 5 $ ⬇️ Lowered 6 $ 3 GB 6 $ 📣 N…
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I have no internet and can’t seem to access support - thoughts?Hi, I’ve been without internet since last night. Tried rebooting the modem but no luck. Both wifi a…
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Cant activate sim cardit says to contact you
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Fizz Mobile LTE Speeds. High ping.Before I begin I want to make clear that Fizz LTE is working fine on my phone. I can load YouTube v…
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Fizz-EXT usage in subscription areaIve been on Fizz for about a month now, and after 2 weeks my service finally switched to Fizz from …
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Carrier Settings UpdateMy Fizz account has just been activated but I have not received the carrier setting update. I have …
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Slowdown statusMy data status is yellow and the connection is slow even i still have 47 Gb left. What's wrong
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Awarded Data and how to accessI have a plan that does not have DATA in it. But during my time with FIZZ I have gained 1.46 G of D…
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request for referral code for Ottawa userI am planning to signup to fizz.ca in Ontario and order sim card. There is an option to insert ref…
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Freedom MVNO launched, what does it mean for Fizz?As the title says, Freedom launched its MVNO, does it mean Fizz coverage will expand to more region…
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