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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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This is outside our coverage areaI just found out about Fizz. I tried searching my address to see if it's available in my area and i… -
No data service in subscription area (according to map)Strong signal 3G, tried registering using different service connections FIZZ and ext FiZZ, 3G and 4…
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Reimboursement, account only used minutes before it was cancelled.Hello, How can i get a reimbursement for an account only used for a few minutes? In order to chan…
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add-on is for this month or next month？im traveling to US next month, when is the right time to buy add-on？thank you for replying. -
How do I set up poco m6pro for fizz network?Hi, I recently signed up for fizz and noticed that my poco m6pro doesn't work on fizz. I checked fr…
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Fizz closed my ticket without resolving the issueFizz also closed my post on this forum called "Mobile plan associated with my new number is st… -
How big is Fizz in Québec in comparison to the rest of Canada?In terms of market shares for example.
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I cannot choose a numberI was so excited about buying a fizz sim but now I can't activate it I was constantly refreshing th…
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I do not have access to internet since 8PM. I rebooted, disconnected from both the modem and routerI do not have access to internet since 8PM. I rebooted, disconnected from both the modem and router…
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Mobile plan associated with my new number is still pending activation 24 hours laterI registered a new SIM card yesterday but still can't use it because the mobile plan associated wit…
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Data perk vs travel addonSo im finding it difficult to understand but maybe that's because what i want doesn't work..I have …
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MMS receiving not happeningHello, I have configured my apn according to the tutorial given by fizz. I still cannot receive …
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Still connecting to FIZZ EXTHi, Under the coverage map my home address clearly shows within Fizz's subscription area. It's a…
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Ticket# 291615Hello , I had a problem adding funds to my portfolio, after talking to customer service they opened… -
Incompatible phone any solution?Hello, I am new to Fizz and I made a error by signing up for Fizz with an incompatible phone number…
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SIM Card TrackingDoes Fizz give you tracking for the SIM card? I saw this post on the Fizz forum, but it does not di…
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I Need to change my sim card on my existant accountantPlease help they Say to contact you
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Plan change problemI changed my mobile plan couple days ago, I received the confirmation and appeared that it will be …
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Very slow internet for 4 hours now.I am facing super slow internet in my home for almost 4 hours now, i have tried whatsapp messaging,…
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Can not make a call form quebec to anther provinceI have Canada coverage plan, when I try to call a number in New Brunswick, I get a message saying t…
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cards expired problemPlease HELP, When i try to activate my sim cards, i'm stuck. It said that all my cards are expir…
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When travelling to the US, is it better to pay a month Canada/US coverage, or just get an Add On?I will only be there for a long weekend, and will mostly use data.
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Samsung A54 unable to connect to network.Hello, Yesterday I ported my phone number to Fizz. I went through the activation procedure and re…
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Using Vanilla cardHi everyone, got my sim card and trying to activate but when I get to the payment section, it won't… -
Credit card expiredHello, I am trying to active a new sim, but at payment method stage, fizz told me my credit card…
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International call included in my plan, but I can't make a call.Hi, I am a new customer and just open the plan with 1000 min international calls to China. However,…
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Unable to access dataIn my account on the fizz website, it says I have 15GB of data I can still use (0MB used). Yet, on …
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed …
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