5 lines one package

Anton26
Anton26 Posts: 2
edited February 8 in My Mobile
I like to have 5 lines in one package deal it is possible and what's the process to do the subscription of the five cellphones, also adding a wifi, switching from Videotron to Fizz

Best Answer

Answers

  • Whizz
    Whizz Posts: 24,129 admin

    Hello Anton26, 
    Thank you for the interest in our services.

    Yes, you can have multiple plans into one account however you will pay separately for all of them.

    For the moment, at Fizz, there is no bundles offered for having multiple plans into the same account. 
    Having a SIM card is necessary for this process, you can select e-sim or activate with a regular one.
    To activate, you will need to access the Fizz account, in My plans- Add a mobile plan and then select the option " Transfer a number to Fizz" if you wish to transfer the line from a different provider. 
    As the other user already suggested, keep the SIM card from them inserted until you will receive and reply to the confirmation text. 
    If everything will be in order, in about 2 hours, the line at Fizz will be fully activated and the line from the other provider, automatically cancelled. 
    Here are more details: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz 
    For adding more plans, the steps are the same however you will need to go to " Overview" and select "Add a mobile plan".
    Regarding the internet, you will need to cancel from your own side the plan from the other provider as we are not doing it. 
    You can verify here the steps: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet 
    In case you are having other questions, please contact the customer service agents and they will gladly assist you. 
    For that, access this link: https://fizz.ca/en/support 
    Have a nice day. 
    -Lavinia, Community Moderator 
     

This discussion has been closed.