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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Refund after using Fizz Mobile only for 2 days?Dear Fizz Mobility Experts, I changed from Bell to Fizz 2 days ago. After using Fizz for 2 days,… -
Receiving international calls while travelingHello everyone, I will be traveling to Belize (Central America) from Canada for a week and I would …
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Tried to transfer to eSIM, can't use my line anymoreI tried twice to transfer to an eSIM after getting emails telling me to change SIM. First time it d…
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New activation issueHi there, I'm trying to activate new SIM card with a new auto generated # After a few refreshes, I …
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How good is this phone serviceWhat kind of phone service do they actually give
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Warning! LTE coverage travelling in the USA is unreliableI just returned from travel in the States. I have a Canada + us plan. I was looking forward to seam…
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How the perks of free data are distributedI saw others showing up perks of free data from Fizz, but I didn’t receive any. I’m curious about h…
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Can the SIM card be reused after transferring to eSIMI transferred my old fizz sim to eSIM. I wonder whether the SIM card can be reused one day that I h…
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Roaming multiple countries in EuropeI will be traveling to France and Italy. Is there an add-on that covers both?
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eSIm not able to be activatedHi, I want to transfer my number from another network to Fizz eSIM. I scanned the QR code, but it s…
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VoLTE SIM is working on OnePlus 11 5GI was among the OnePlus owners, concerned about migrating to VoLTE due to the lack of formal approv…
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How does $1 upgrade work?I applied $1 upgarde to my plan and is still pending. How does it work? There are 3 spoaced udner u…
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Issue converting existing sim to esimI was trying to convert my existing sim to esim, after the 30 minute wait it an error message poppe…
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Did everybody get the new 5x 10GB perks?One data only account got this, other voice only account didn't. Speculating due to being voice onl…
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Travelling Time Zone ChangeI recently travelled to a new time zone within Canada, and the time on my phone did not update to s…
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Multiple voicemail greetingsHello! Does anyone know if I can record more than one voicemail greeting, please? I'm wanting t…
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switch e-sim to physical sim card !I bought a mobile plan with the e-SIM activation option! And it turns out my phone isn't eligible. …
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I transferred my existing fizz plan to an eSIMIt works well so far
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When can I transfer my existing fizz plan to eSIM?I read that the transfer would be available, but when? I just take my new iPhone as a pad now.
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How to activate my ESIMHello! I was activating my esim and I wanted to verify the internet connection of my phone, and sud…
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Canada-wide... but not in British Columbia?Hello! I am originally from Quebec, which is where my account subscription originates from. I am on…
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Canada coverage but unable to make calls to out of province numbersMy plan is supposed to be Canada coverage: Data 15 GB | Minutes Unlimited | Texts Unlimited | Cove…
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Porting is not workingHello, I am looking for help right now with my new fizz account. I decided to make the switch from…
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Travel Add-OnsHi. I'm visiting Vienna, AT and Istanbul, TR for a few weeks. Is a Travel Add-on for each country? … -
Why are my phone calls not going through to me?If i get a phonecall I'm told it rings and rings, yet on my end it never rings or shows up on call …
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