Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Issue with transferring phone numbersIs there any way I can use my current phone number? Attached is the image showing the error. -
chatHello @lkreglewsk , Sorry to hear about the issue. For the moment the website is undergoing some …
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Quality of service in the U.S.Please answer only if you have personally experienced service in the U.S Members who are on the Can… -
Green chatI really like your service , the only downfall is you really have to check your chat , I can't get …
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The green chat bubbleAll the agent say to privately chat with us with the green chat bubble, but the bubble doesn't work…
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I can’t receive any calls on my phoneSo I've tried everything here https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone#8 and not…
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Why does it say I need to enable roaming even though I'm inside my service area?Activated my sim card today and it has no connection, a pop-up demands I activate roaming for data …
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Data not working stillI have reported an issues with data not working right since March. It still isn't fixed! They just …
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My account is still "pending activation" after 22 hours. How long it will take?I can do text messages, make calls, but I am not receive calls. I might have missed important calls…
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What network is Fizz using in Ontario?In Ontario, GTA to be more specific, what network is Fizz using? Is it Freedom or it has it's own t…
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Fizz EXT: How is "usage" on a partner network measured? Simply being connected to EXT? Data?Hey! The service is great but I can only connect to Fizz EXT at home despite living in the green zo…
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first month fee?Today is close to the end of the month. If I activate my SIM card today, how will the fee for t…
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A lot of spam calls every dayFor a few weeks, I have been getting a ton of calls. If I answer it tells me my visa card has charg…
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About the Fizz app.Sup guys, i recently noticed that the Fizz mobile app has been nuked and is nowhere to be found on …
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Hey Fizzers ! I am on travel and I wont be using Fizz network until next yearHello Team, I am on a travel and I wont be using the service until next year . Please provide me su… -
Balance Remaining from Referral CreditsWhere can I find the balance remaining from the referral credits that I have received? -
Data plan ZERO minutes ZERO Text ZERO !my portal says I have ZERO data ZERO minutes , text : nothing left ..but my mobile has indeed data … -
Please help me !I bought a new sims card and I've tried to transfert my old phone number into my new forfeit. Now, …
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Dialing 310-2222 in Ontario results in a busy signal.Live in Ontario, and recently tried to dial the provide wide number user to access our health care …
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Can't receive data with a data planHi, I'm currently on a plan with 2gb of data and my friend tried sending me data but it keeps faili…
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Unable to port-in after 2 days and numerous attemptsHi there, I've been unable to port-in using my account or IMEI despite attaching screenshots of …
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How intro pricing works ?So, I see that the intro pricing states they will never charge more overtime. My question is if I s… -
Idea for giftingThis is a proposition for Fizz. We know that we cannot gift data to a member who doesn't have a da…
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IMessage and Facetime with expiring transferring numberI transferred my number from my previous provider to Fizz and everything seems to be working fine. …
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LTE network in barrhavenI asked a question in march about why my lte service is so poor in Barrhaven Ottawa. I was told tha…
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Transferring existing phone number 705 area codeI would like to transfer my existing phone number to Fizz. I have a 705 area code originating in Su…
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Is it possible to port a 416 number to Fizz in the meantime?I know that past questions have been answered negatively, but the subscription zone does, in the me…
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SOLVED - Call dropping OR audio silence OR audio garbledWorks for me at least: use 3G only. Also called WCDMA. This will disable LTE which seems to not wor…
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Rewards slot questionIf I want to swap a reward in a slot, does the removed reward remain available for later use?
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Fizz ext questionI travelled outside of GTA today where Fizz network was not available so my phone automatically co…
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