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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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lg g8 voLTE voicemail problemsnew to fizz since sept1, have an lg g8thinQ (one for me and one for my son). My version was bought … -
Phone number transfer failI'm trying to transfer my number to another provider because Fizz has dead spots all over town…
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Mobile data usage page showing wrong amount left? (i.e. wrong units MB vs GB)Is this a common issue that others encounter? I've only been using the service for a week and…
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Transfer eSIM to another phoneIs the feature available, how can I transfer my eSIM from one phone to another one?
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Why I don't have option install Esim?no option : Manage my plan > Install my eSIM? Thanks
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Daughter at University...where should I sign her up? Does it matter?I am on Fizz in Ottawa, my daughter's university (Guelph) is also in a Fizz area. Does it mat…
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where to check travel add-on balanceHi On the Fizz "Data abroad | Fizz Travel add-ons" page, it says "Check the balanc…
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Your current plan does not allow us to connect this call?How to resolve it? It's my problem or fizz?
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Can I use a debit card to payMy credit card has been blocked. Waiting for a replacement. Account suspeded in the meantime. How e…
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I accidentally bought an add on?How do I get a refund
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if you add funds from a credit card to Fizz Wallet is it a purchase or Cash Advance?just curious how Visa or whoever treats this payment on my credit card
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Anyone knows where to find the latest deals on Fizz plans?I'm just wondering because it's the second time this happens to me. First it was for my …
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Switch from Videotron to FizzSo i have a mobile plan with Videotron, but i want to buy a new phone... and change my plan as i ha…
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Mobile plan $ difference issueHello! I’ve ordered the SIM card in last week, may be the last day of promotions?? And just try act… -
Wallet in EuropeWe plan a travel to Europe and dont find info if wallet is working or a need an add-on.
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Why is my data not working..and yet it says I have already used 1GB?Signed up. Received my phone. Put in eSIM. Set up new phone..transfered from old phone. Phone is wo…
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Regarding discovery discountHi there , I trying to buy new mobile plan but i dont understand why discovery discount not applyin…
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Google account - reusing old sim.I have a Samsung s25. I keep getting, in my google accounts, the old number that was associated w… -
HelloMy Fizz account shows my e sim is activated but my phone shows SOS only signal. I reset the network…
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0GB data planHello everyone, hope you’re doing well. I learned recently that it is possible to have a standalon…
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One account, two lines - advantages and disadvantagesCan anyone please share their experience with having two or more lines under one account. Easy acco…
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Travel to USA for 5 days...is it better value to change plan or add-ons?I'm flying to the US for 5 days and staying with 3 American friends I need to stay in contact …
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no incoming calljust put in the sin card and able to make calls, but can not receave call.
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Can't receive calls & no data..?I recently came to Canada, and have obtained a new number from Fizz yesterday. I purchased the $19.…
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Visual VoicemailHi guys, after two tiring days of fruitless communication with the customer support, I decided to a…
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