Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM card activationI am trying to create a mobile plan with my friend’s old SIM. For no reasons the payment cannot be … -
Emergency Alert Support and how to enable?Hello, does Fizz support Emergency Alerts? If so, why aren't they listed as a wireless carrier here…
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customer choice ?Fizz has recently introduced a massive data plan at 50G for $34 we can even go further with 75 Go f… -
Port my numberafter a week of trying to port my number again and again, the fizz moderators found a solution! th…
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Just Transferred my Prepaid Account Phone Number to Fizz and I can make calls but cant receivemy plan is Canada unlimited minutes unlimited text at $29.00 I can make calls but I can't receive c…
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About VoLTECan I use VoLTE in this case? I just wondering.
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Modification data options in AB, BC and ON and also in MBFor the AB, BC and ON Data Option Actual Price Change Prev.Price 2 GB 5 $ Previous Pri…
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Monthly bottom line costsDeciding whether or not to switch to Fizz. My plan would be Canada - US, 2 GB data, unlimited voice…
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Is VoLTE compatible phone required?I'm trying to switch into fizz but I have a phone that is manufactured and bought in South Korea. T…
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Can I install and use WhatsApp on my i-phone 13?When I attempt to activate "WhatsApp", I am prompted for a an activation code that WhatsA…
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How to I send a Second "Transfer Number" Request?I signed up with Fizz and got my SIM in the mail. But the first phone transfer failed because I swi…
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Little to no data load on LTE these daysHi all, Am I the only one having trouble with applications not being able to load data for a few d…
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Incoming text messages and calls from international locations while subscribing to Canada only planJust to be sure….assuming I have a Canada only plan, can anyone confirm if the following understand…
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Additional Plan PurchaseHi, I purchased an additional Mobile plan and new SIM card to have for my son's new phone. However…
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Is the data Im using getting charged?so I have 20GB. It covers Quebec only. Right now I’m in Ontario, I didn’t add an add on or fund to …
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Network issue in Mississauga, OntarioI am getting only 3G network in my location from last 3 hours. Any network issue? -
eSIM (instead of SIM card)Will eSIM technology work with Fizz soon? I'd have thought that, being an online company, eSIM wou… -
Can I get charged without wallet funds?so I’m going to the US, I have nothing in my wallet, I do not access to data in the us. If I open m…
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That link unable to log in my accountSeems to work I'm a private browser but they ask for me email to get a hold of me I was to chat in…
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WorkedThat worked but I shouldn't have to open it like that to chat with someone
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Can we block data usage from fizz account setting ?Does Fizz have an option to block data usage before reaching a certain threshold? I am asking this … -
Chat bubbleI have used incognito mode, and I use opera in private and I tried Chrome same thing cant chat
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Fizz network shows Fizz ExtI've got 2 questions, first one is I'm in the Fizz area in North Saanich BC but still getting Fizz …
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Bought a phone that is now blacklisted!!I bought a "pre-loved" phone from Fizz in May and since yesterday I cannot make phone ca…
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I have no internet at my home for few hours, reason?I lost the internet service at my home in the early morning, how can I reach technical support?
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Why my pixel 6 phone's voLte is greyed out? Does anyone experience the same?Why my pixel 6 phone's voLte is greyed out? Does anyone experience the same?
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SIM card activation issueI bought a new SIM card from Couchtard this afternoon around 4pm, 15$ plus taxes, but the activate …
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Port-in issue more than 6 days?Hi, I'm having port-in issues for almost a week now. See ticket: 290172 What can I do to help pus…
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I only have 3G and cannot connect to 4G/LTE to use my data. Can someone help?Can someone check to see if 4G/LTE is active for my account? I know my device has all the frequency…
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Split the 2 numbers in the same account and keep the numbersI have 2 numbers within the same account. Is it possible to split them in two different accounts an…
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