STARTED PLAN DEC.16/24
Hi all 🥰
I'M fairly new here, so please forgive my asking the following question (that you've probably answered ALOT of times by now)
Just wondering when I can expect to see my $35 referral credit I was given when I joined FIZZ?
I started my plan on DEC.17/24 & was charged the same day (for services until JAN.16/25), than charged again on JAN.17/25 (for services until FEB.16/25).
I've seen a few different responses, but they seem to leave me with more questions than answers! For instance, I just read that the credit will be deposited a few days after month 2. So is it MONTH 2 right after 2nd pymt is charged, or right after day 60 is reached?
No offense FIZZ,but you're 0 for 2 in terms of issuing credits in a timely fashion and both times required my having to get help from support to have you guys actually honor those credits.
I had a pretty unpleasant experience trying to switch my cell service over in JUNE 2024, BUT after seeing how smoothly my son was able to port his ph# over last month using a free ESIM, so I decided to give it another try. STILL unsuccessful in porting my active ph# over & finally just went ahead and me
Best Answer
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Hi @LadyDi214
Based on your activation date of December 17, 2024, and your subsequent payments on January 17, 2025, on February 17, 2025, you can expect your $35 referral credit used for the payment on the plan.
You should be able to check it here
For sure if there are issues only support can help you
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Answers
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You can check in your Fizz account.
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You can see it in your account:
My Benefizz/My crew/Referal bonuses/
it should see it under pending and it should be applied to your next payment
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