Add voicemail to existing plan

dxtr
dxtr Posts: 4 ✭
edited January 29 in My Mobile
During signup, somehow the voicemail was not checked by default and it led me to signup without voicemail enabled. Is there a way or how do I add voicemail to an existing plan without changing plan? thank you.

Best Answer

  • Whizz
    Whizz Posts: 24,132 admin
    Answer ✓

    Hello dxtr,

    Thank you for letting us know about this.

    I want to inform you that the only way to include the Voicemail option in your plan is by submitting a plan change request. You can do this from your account on Fizz.ca under My plans > Manage plan > Change my plan.

    Keep in mind that the changes will be applied at the beginning of your next payment cycle. 

    You can find more information on this topic here: https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

    If you have any more questions do not hesitate to reach out from the support page here: https://fizz.ca/en/support


    Have a good one!

    -Vlad, Community Moderator

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 10,369 ✭✭
    edited January 29

    hi

    If you add a voicemail now you will end up to pay the actual price for all the options that you have in your plan.

    There are alternatives to use a different kind of service, but I cannot suggest it here since I cannot name company / service in competition with Fizz

    If you decide to modify your plan remember to do it 6 days before the next billing cycle https://fizz.ca/en/plan-change-policy

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