activation code

elionu
elionu Posts: 13 ✭✭

I want to introduce My son to Fizz,

When activating my SIM card, do I have to put my code or the one on the SIM card?

Thanks

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,698 ✭✭
    edited January 19

    Hi @elionu

    Your son must have a new account, since only the first plan activated in one account can use the referral code

    Therefore, first you need to give to Fizz the code of the SIM, after before paying Fizz will ask to use the referral code

    But the procedure can be changed, you should read carefully every step, usually it is very well stated what code is asking

    This is the guide https://fizz.ca/en/faq/how-do-i-invite-friends-to-join-fizz

    A step in the subscription process allows you to enter a referral code when activating your first Fizz plan.

    If your first Fizz plan is a mobile one, know that you can also enter the referral code when you order your SIM card. When activating your SIM card, you'll have to confirm the code you entered at the time of the order or change it for another one.

    Important:

    If it’s not your first Fizz plan, the step to enter a referral code simply won’t appear. For example, if you subscribe to the Fizz mobile service without using a referral code, you won’t be able to use one when you add another mobile plan or subscribe to the Home Internet service. The reference code step will have disappeared.  

    If you forget to enter a referral code when subscribing to your first Fizz plan, you’re unfortunately out of luck. We cannot retroactively apply a referral code. 

  • BradDoell
    BradDoell Posts: 247 ✭✭
    edited 5:19AM

    You must use the specific pin code of the SIM you are installing.

    If you are taking about a referral code to get the 25.00 discount on each account, you can use your own referral code for your son's account so long as your son has his own account.

    Cheers,

    Brad

  • elionu
    elionu Posts: 13 ✭✭
    edited 3:48AM

    I did and I request to transfer his number to fizz sim but I did not insert the credit card information.

    Do I have to put the credit card information in order to start porting?

    Will they charge me before the porting?

  • G225 code IRSGE
    G225 code IRSGE Posts: 4,477 ✭✭
    edited 4:42AM

    How to activate a Fizz SIM card | Fizz

    To transfer a phone number to Fizz, you need to enter your credit card information during the SIM card activation process. This step is necessary to validate and complete the porting process. However, you will not be charged until the porting is complete.

  • elena code xzi4t
    elena code xzi4t Posts: 9,698 ✭✭

    Yes, you need to enter your credit card information, and you will be charged, since this will start the plan.

    The porting process will be completed within a few minutes or hours (Fizz states that the maximum is 2 hours).

  • Micos
    Micos Posts: 801 ✭✭

    You need to just follow what it states and you should be fine. Usually you got to go with all as sim card number than payment as well in order to place the line in working order.