I can not Reactivate my mobile cell phone number *******840 deactivated only a few days ago

Rosa R. #13047
Rosa R. #13047 Posts: 1 ✭✭
edited January 30 in My Mobile

Hello,

I can not Reactivate my mobile cell phone number ********840 deactivated only a few days ago.

Please help me.

Thanks in advance!

Rosa

Best Answer

  • Whizz
    Whizz Posts: 23,917 admin
    Answer ✓

    Hello Rosa R. #13047,

    Thank you for letting us know about this.

    I verified your Fizz account, and I want to inform you that your mobile plan is active at the moment and was not deactivated or suspended.

    If you are encountering issues with your services, please remove your sim card, insert it back and restart your phone. Also, please make sure that you phone is updated to the latest OS version available.
     

    If you still encounter issues after doing this, please contact us from the support page here: https://fizz.ca/en/support


    Have a good one!

    -Vlad, Community Moderator

Answers

  • MobileFizzer
    MobileFizzer Posts: 23 ✭✭

    Are you sure, you want to post your number here? You may get a lot of "fan"-calls :) If you ever do get it reactivated.

    Support chat may be your best option for that.

  • elena code xzi4t
    elena code xzi4t Posts: 9,856 ✭✭

    Hi

    When did you ported the number?

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

This discussion has been closed.