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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Activation Pending after 72 hoursCan send/receive SMS, can use LTE, but calls do not works. On the account summary, it says activati… -
New Fizz member. Problems transferring numberI keep getting notifications back: "Your account number is wrong". False. I entered t…
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carrier setting updateMy Fizz account has just been activated but I have not received the carrier setting update. I have …
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Travel in foreign countryI read that data roaming is possible. How about phone calls in foreign country? is it available ye…
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Fizzy website is completely slowit is ridiclously slow ,also shows phones are available but when you want to check out ,it says som…
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Ontario - Pay as you goI saw a post from April 2024 that said pay as you go is not available for Ontario customers. Is tha…
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I ordered a sim card which was charged to my MC account September 20, and have yet to get itMy order ID# . When I check my order status it says cancelled yet my card is charged. Very confussi…
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OMA Client ProvisioningHi, I recently switched to Fizz and I keep getting request for OMA Client Provisioning. First time …
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Please Implement 2FA!Fizz, please implement 2FA protection on our accounts! In today's environment where so much is d…
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fizz mobile data (LTE) west ottawa IS SLOW AS Molassesfizz mobile data (LTE) west ottawa IS SLOW AS Molasses People experiencing this horrid data rates…
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Data Upgrade Not LoadingI've just entered my second month of mobile service and received a 500MB upgrade for reaching level… -
Does Fizz canada plan included free text to USA?Does Fizz canada plan included free text to USA?
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What is your favorite feature at Fizz?Can you describe one feature that you like most at Fizz? Fizz gives options in pricing, areas of s… -
Why does Fizz give 4, 5, 6, etc $ off upgrades when they only allow 3 upgrade slots?I have been with Fizz from the beginning in 2018. Fizz keeps giving me $ off upgrades - I now have…
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Did service drop for September?For the first time my voice service did not work though same location many times worked well during…
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Do you know if there is an alternative to financing by AffirmI dont know why, but they blocked me indefinitely. I called them and they said there was nothing to…
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Is Fizz ever going to support eSIM?I've been waiting for several years now and there's STILL no support for eSIM, to use LTE with my A…
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Adding Upgrades takes too longIs it just me, or does it take 2 whole billing cycles to change perks? I don't know if it's the ti… -
Does anyone else in southern Ontario (Windsor) have a lot of dropped calls?I have had dropped calls regularly from inside my condo. The calls are fine if I sit near my balcon…
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Phone called 911 on its ownHi folks, My iPhone called 911 on its own. I had it in the same pocket as I always do, riding in t… -
receive call from usaI was not able to answer a US call. It showed in my list of calls but there was no ring. I do not h…
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Transfer numberI tried to transfer my number from Koodo to Fizz, but the transfer failed because I entered the wro…
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When is RCS support for iPhone coming to Fizz?iOS 18 is pretty much final and will be released this month. One of the big features is RCS suppor…
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Expanding to Vancouver IslandI have a Victoria phone number, and was able to transfer it to Fizz. My wife who is also from Vanc…
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Account Re-activationI was wondering if I could be put back to the Beta Testing pricing that I was on before the number …
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