Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Help! My Fizz Plan will automatically expire after 3 monthsWhilst I was getting assistance from a Fizz support agent today to transfer a telephone number, I w… -
100 GB Plan optionI remember the data plan can go up to 100GB per month but it looks like now 80GB is the maximum. H…
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Plan change problemHas anyone had problems with changing the plan? I have been trying to change my plan from 20 GB of …
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why I still receive phone calls even if I don't have any minute plan and 0 balance in wallet?why I still receive phone calls even if I don't have any minute plan and without a penny in the fiz…
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20 GB add onHi, I got the 20GB perk for 30 days. If I don't use all of it does it roll over to next month? T…
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I try to gift data to a Fizz memeberTrying to gift data to another Fizz member but a pop up says data cannot be sent as not an active m…
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Receiving incoming calls while travellingI will be travelling to South America and Centra America. How can I receive incoming calls made to …
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Lack of Offers on iPhoneIs it just me or has anyone noticed that there haven't been any offers on iPhones lately. I mean pl… -
iMessage - No Longer Registering after removing SIM CardHello, During vacation for two weeks I had removed my Fizz SIM card to use a local SIM card whil…
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VoLTE compatibilty test #TESTI have a Xiaomi Redmi Note 8 Pro with the VoLTE enabled. When I try the suggested compatibilty test… -
Just opened a Fizz for my cell phone. I picked esim and now I found out my cell doesn't support it..I already have a Fizz sim card in my cell phone. I thought I might be saving time by ordering the f…
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Why can't I dial 311 from my phone?Does anyone know why 311 doesn't work or have a workaround?
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Reactivate SIMSo my plan is deactivated for <60 days, and when I click on "reactivate" I am given 3 …
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Why my add-ons data not working in Japan?I hope this could help others in case you need data roaming outside Canada. i bought add-ons roami…
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Trying to activate new mobile plan: There has been an error. Please try again.https://forum.fizz.ca/en/discussion/2657155/unable-to-create-new-mobile-planI'm having the same pro…
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Do I need to purchases the text add-on, if all I use is WhatsApp?WhatsApp is all I use for texting. Can I get away with not purchasing any text add-ons?
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VoicemailHow do I access my voicemail
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VoLTE drops and doesn't reconnect until rebootWhenever I lose connectivity (Underground parking lot, Airplane mode, etc..) VoLTE connectivity doe… -
Any news for VoLTE deadline?Still using S4 from Samsung
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Increase Data Gifting LimitHello, Is there a way to increase the limit to gift data, 2 GB limit is not very much. Thanks, Ba… -
Why am I being threatened about abnormally high usage of partner networks?Why in the hell am I being threatened by Fizz in Manitoba? We are driving across the city of Winnip…
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I changed my plan in December . In Jan, I found that the old plan was still being chargedI changed my plan in Dec . In Jan, I found that the old plan was still being charged And I changed …
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Receiving SMS/texts in SouthEast AsiaWe will be traveling in Singapore, Vietnam, and Cambodia and I am wondering if I will still be able…
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Sim LockedHi, I am currently in Europe and did not use my Fizz SIM card for a few months. I cannot remember … -
Traveling to Saint Lucia, can I forward my number to a number in Saint LuciaWe will be going to Saint Lucia shortly. I was wondering if I get a SIM card with a local number f…
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