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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Port Request - UrgentHello. I have an open ticket for port issues since it has been over 24 hours since my transfer from… -
Urgent Assistance Needed – Pending Number TransferDear Fizz Customer Support, I transferred my number from Fido to Fizz on December 3, but the tra…
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Activation Stuck for Two Days - HELPHi - am new joiner. Responded "YES" to SMS from old provider and has since been stuck. Go…
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Problem with esim activationI am using the iPhone 13pro which supports VoLTE (I have used this with other carrier). But I still…
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Pending activation for 2 days. No real progress on the ticket.Confirmed with the previous provider, the number was transfer out. But Fizz still Pending activati…
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Technical problems with the phone number transfer from another provider to FizzHi I received the email saying my transferring from a different provider to Fizz have some technica…
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Ontario only plan capabilities?Hi, I have Ontario only plan and will be in the USA next week. I have put some money in my virtual …
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Help Transferring technical issue - activation pendingSince my last post is closed. I create a new one. The original post is here: "Hi I received t…
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Messed up eSim activation + number transferHi. The first time I tried to set up the eSim, the text wasn't sent until hours later (when I was a…
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Lte fizz data don't workMy data fizz lte don't work anymore
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Activation PendingIt has been more than 24 hours since I got the ticket for activation pending. Is it normal that it … -
Activation issue - still cannot activated after 24 hoursHi, I was trying to transfer my phone number from Fido to Fizz yesterday. I got the email saying my…
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ACTIVATION NOT COMPLETELYhi: i have activated my sim card but it seemd still on pending for 2 days, and my previous provi…
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use in europecan i use purchase minutes to use my phone in europe
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technical issues of transfer from fido to fizzHi I received the notifacation saying my transferring from Fido to Fizz have some technical difficu…
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SIM card doesn't work in my new phone...I bought a new phone (iPhone/Apple) and when I want to put my SIM card inside, I get a message that…
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Activation Issues - 6 Hours LaterHi, I'm having issues with transferring my number to Fizz from Koodo. I've already activated the…
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HELP Transferring to Fizz technical issueHi I received the email saying my transferring from Fido to Fizz have some technical difficulties. …
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Transferring Phone Providers - No Text ReceivedHello, I've just joined Fizz Mobile with a physical SIM card. I completed the signup, but I have no…
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Changing my planI was wondering, if I change my plan from 3 to 0 GB would I lose any data that I currently have set… -
Can I add the use of a Cellular Apple Watch Series 9 to my plan?I recently joined Fizz, was sent a SIM card, which has now been activated. Can I add the use of an…
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Unable to transfer from Fido to FIzzCurrently I have other mobile number which is transferrable. My account number is 9 digits. And my…
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Travel Add-On providing extremely unreliable coverage in Latin AmericaHey, I purchased the travel add-on to have data while traveling in South America, but it barely …
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Unable to call other cell numberHi, For a while now I've been unable to call a different network number using the "Automatic&q…
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Will I be able to get a Black Friday deal if I can't get a plan before my SIM card is delivered?Hello, So I just tried to sign up for a 3GB/Unlimited plan for $20/mth. During the checkout pro…
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