Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Getting set upHey all, I will be porting over to Fizz as I found out there is a beta test in my area (Ontario) an… -
I haven't recieved my simI haven't recieved my new sim card yet and it is past the allotted time for delivery. This is very…
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can i have two activated sim cards with one accountcan i have two activated sim cards with one account
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Beta TestersHi everyone, I am interested in the beta tester program. However, I wanted to know how the service …
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Return modem packageThere is an article describing how to return the modem. There is also a description about the box t… -
No Volte Sim card Traveling to USAJust found out my older sim card will not work traveling to USA for voice calls as its not a volte …
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Did not receive my sim cardHi, I did not receive my sim card (not in front of my door or in the mailbox), although I received …
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Still Fizz EXT after 72 hoursIt has been more than 72 hours since I activated my SIM card. What should I do? I don't want want t… -
I can finally receive text messages. It’s a miracle.After a week of not being able to receive any text messages and submitting several tickets to have …
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Plan change canceled by systemSo my mobile plan change, that I submitted for, was canceled by the system yesterday (one day befor…
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Inaccurate Data usageHello, at the beginning of each day, I have a huge mobile data usage… but I just woke up. Look at t…
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not able to send text messagesHello everyone, I have the LG Velvet 5G purchased from fizz and I recently switch a fully functiona…
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not able to modify/add upgradeI want to modify the upgrade (add and switch 250mb/500mb to my different number), but can not do it… -
Can I "try now, port later"Hi, stumbled on Fizz a couple years ago before it was available on my region and was intrigued. It …
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Payments method isnt working at allHi guys, You allready have my credit card number, it is valid and you use to bill every month my …
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Referral credit usesHi, can I use my referral credit to buy Travel Add-ons or (regular) Add-ons?
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SIM cardI ordered a SIM card on the 22 It said my delivery date was the 22nd Still no SIM card. Getting…
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Registering phone number with Apple IDI cannot receive any text messages. Someone suggested I check that my Fizz phone number is register…
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Porting in number error: please try againI am having the same error in this thread who gave up on the porting : I have chatted with support… -
Cellular data network missing in settingsI still cannot receive any text messages. In the Fizz Mobile settings there is no cellular data net…
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Why can I no longer place any phone calls?Hello, I have an unlimited Canada-wide plan and have had no issues with it previously. However, …
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Cannot purchase SIM card on website got error messageSo I was told by customer service/tech support to buy another SIM card in hopes of resolving my iss…
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Traveling coverage?Hi! Okay so, I live in Canada. I have the Canada + USA coverage. Does this mean I can use my phon…
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I can order multiple sim cards, can I use them online at the same time?I can order multiple sim cards, can I use them online at the same time?
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Is call forwarding included in the beta plan (Can-US) in OntarioHi, Good morning. I was wondering if someone could help me out by letting me know if call forwardi…
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URGENT: After changing plan, no phone no sms (just internet)ITS URGENT: I changed my service plan a couple weeks ago. Payment/service took effect yesterday o…
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Pending Upgrade RemovalHello, I have had an upgrade removal pending for about 6 months now. Every time I check on it the d…
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Cannot receive messagesHi there, I just setup my new Fizz SIM yesterday. I know the system says that it takes up to 24 h…
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First time incoming call never worksHi, there is a strange issue on my phone. Every time when someone call me, the first time it will f…
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I still cannot receive any text messagesI see that other people have had the exact same issue going back to one post in this forum from 201…
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