activation pending

CBlastorah
CBlastorah Posts: 2
edited December 23 in My Mobile
My account shows activation pending. I haven't received a text from my current provider, Telus. Is that why?

Best Answer

  • Whizz
    Whizz Posts: 23,485 admin
    Answer ✓

    Hello CBlastorah 

    Following my verification, your port in order has been successfully confirmed and completed on 20/12 at12:54 PM. The plan is also showing up as active, so if you still have issues regarding your services, feel free to contact us directly and we will gladly assist you further: https://fizz.ca/en/support

    Have a lovely rest of the night!

    -Ingrid, Community Moderator 

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,036 ✭✭

    Hi @CBlastorah

    Are you sure to enter the right information?

    But you need to follow up with the support

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

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