i have already set the apn manually but it still not working

ningbian150

what should i do

Bennnnq

Follow these steps:

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

You may want to reboot your phone.

BradDoell

Hi @ningbian150

Here are the faqs on the topic:

https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone

If after reviewing the FAQ and following the steps, your phone still does not work as expected, you should contact support using the chat feature.

https://fizz.ca/en/support

Cheers,

Brad

elena code xzi4t

Hi @ningbian150

First off all after entering the APN, you need to set as default

Do you still have data in your plan?

What phone are you using?

Bennnnq

You may want to try it on different phone to rule out the network issue.