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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Samsung S10e and VoLTEHi, Just to make sure before buying a new phone just to be compatible with Fizz volte. I have a sam… -
WiFi Calling and Texting when outside countryReally hoping WiFi Calling and Texting comes soon. USA Roaming is great, but when outside cellular… -
There is no more 1GB data plan :(Either 0GB or starting from 3GB… -
activationHello, I activated a new SIM today and selected a number on the fizz page. After clicking "nex…
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no service and imessage is not work eitheri transferred my existing number from fido to fizz last night in vancouver near ubc. i purchase a n…
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How to let Fizz add more phones on their VoLTE list?It seems like they are just trying to ingore this problem. It's such a shame that they can't help y…
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I've requested changes to 2 of my plans in consecutive months and they don't take effect.I've made te request con consectuive months and despite receivieng the server e-mail that my change… -
Tutorial: How to port your old phone number from other mobile provider to Fizz?Fizz lack the step by step guide for phone porting. Let's work together to consolidate one ourselve… -
long activation and no service after activatedi am transferring from Fido to Fizz this evening with a physical SIM card to my iPhone 7. I replied…
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FIZZ won't honor the price of the plan I bought the sim forHas anyone faced the same issue? I bought a new physical sim yesterday because they had the followi…
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Porting Number IssueI've joined fizz today, created an account, picked a plan, and chose to port my number over. I've g…
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International Calling Addon - Switzerland…not working. I added 250 of Swiss call minutes to my account 2-3 days ago. Reset my phone. Tried t…
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want to know when my cycle endsi would like to know when my billing cycle ends so i can add a new feature to have the billing at t…
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Travel add-on change from Zone to Country only ?was there a recent change to travel add ons ? The last time I travel overseas I'm pretty sure I p…
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I did not receive a pin to activate my voicemailHello, I'm having trouble trying to figure out the solution to my problem. I have not received a pi…
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One of my plans cant recieve calls from certain numbersI am expecting really important calls from doctors and ever since switching to Fizz they say they g…
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12 hours, haven't received text from current providerI entered account number, did everything. But still haven't received confirmation text. Plz help
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Fizz keeps closing my ticket - PLEASE ESCALATEI have been very happy with Fizz, but now I am having a big issue. When I signed up, I ported my nu… -
Stuck abroad with yes and no call forwardingBefore I traveled to Europe I purchased 500 minutes of long distance calls to England, I then forwa… -
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Request for a full refund!Hello Fizz Support, I purchased a new SIM card ($15) and subscribed to a $41 monthly plan, but m…
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Can’t text or receive texts from people who are not using IMessageHello, I switched from Fido to Fizz. Everything is working well except the tai cannot text or recei…
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Going to spainAnyone tried the roaming data with fizz add-on or is it better got a dirt cheap esim plan? thanks! -
Old plan to eSimGreetings, I have recently purchased a much newer phone that dies not support Sim anymore. I wou…
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Error when transfer from esim to sim cardOn March 4th, I tried to transfer my service from Telus to Fizz using an eSIM. I installed the eSIM…
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