Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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When can I transfer my existing fizz plan to eSIM?I read that the transfer would be available, but when? I just take my new iPhone as a pad now. -
How to activate my ESIMHello! I was activating my esim and I wanted to verify the internet connection of my phone, and sud…
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Canada-wide... but not in British Columbia?Hello! I am originally from Quebec, which is where my account subscription originates from. I am on…
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Canada coverage but unable to make calls to out of province numbersMy plan is supposed to be Canada coverage: Data 15 GB | Minutes Unlimited | Texts Unlimited | Cove…
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Porting is not workingHello, I am looking for help right now with my new fizz account. I decided to make the switch from…
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Travel Add-OnsHi. I'm visiting Vienna, AT and Istanbul, TR for a few weeks. Is a Travel Add-on for each coun… -
Why are my phone calls not going through to me?If i get a phonecall I'm told it rings and rings, yet on my end it never rings or shows up on …
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Data usage report only contains "Destination number"Hello, I'm trying to get my call history and the data contained in the Data usage report is…
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Payment for suspended plan - Stuck on Loading ScreenHey y'all! My phone plan went into suspended status but every time I try to click to make m…
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Dual Sim, Fizz is ESimI just Subscribed With Fizz with a ESim, but only for Data use only, no call and text. I am using …
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What does "You have until 5/14 to enjoy this perk" mean? Is that 12:01 AM or 11:59 PM?I am currently using a 20GB perk. The "back" of the perk says this: Does this mean I h…
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Do I have to change phone with the 3G network withdrawal?I have a LG model LM-G900UM and it is 4G compatible. My SIM card has the red lightning, so it is Vo…
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Transfer a number to a New accountI read several posts suggesting to have separate accounts in order to share data when needed. My s… -
Failed ActivationHey guys, got a failed activation while trying to activate my new eSim. Also never received the tr…
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SMS take time to receive but send instantly.SMS take time to receive but send instantly. I haven't changed anything in my setup or setting… -
My voicemail cannot be accessed and I CANNOT reset my PIN!I see the community has brought the same issue for over 3 years and still hasn't been resolved…
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Will the 20 GB plan be available again?When I signed up with fizz, there was a 20 GB plan for $1 more than the 10 GB plan. I was trying t…
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Can I transfer my current regular SIM card to eSIM card? Any guidance welcome!Hello Fizz family, I saw Fizz provide eSIM card service now. So I wonder how to transfer to my reg… -
Activate SIM cardHow to activate sim card
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Moving one of my phone numbers(plan) to another provider.I have multiple plans for mobile on my Fizz account. I would like to port one of the numbers to ano…
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Hi everyone, I’m low on data this month. If anyone has extra data they don’t need, I’d really apprecHi everyone, I’m low on data this month. If anyone has extra data they don’t need, I’d really appre…
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How do I order 2 SIM cards for 2 accountsHow do I prefer 2 SIM cards for 2 phones
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Service Provider for Eastern OntarioI am located in an extended coverage area. Does anyone know which telcom provides the service in Ea…
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Visual voicemail not working correctlyI am not receiving any visual notification when a voicemail is delivered. I’m using an iPhoneXr wi…
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has anyone had success getting a retroactive discount applied?I bought a phone with fizz which came with a 50% discount on my phone plan. A few days later the…
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