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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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SIM Card - SOSSIM Card - SOS I had lost my old one and reported it to Fizz and apple. Thereafter I got a new Ipho…
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How long can I wait before activating a sim card?I would like to take advantage of the 50% promo but I don’t need the plan till June. Can I purchase…
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What is my PIN codeHi, I need to know my PIN code!! Thanks
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Coverage "Canada + USA" - can I still use the perks data in the States?Hi If I choose coverage "Canada + USA", but leave the rest (see 1st screenshot) the same …
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Can I switch from Beta?I joined switch in their beta version, at first I thought the service was not to bad but this last …
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Bait text message on new phone number ?I just switched to Fizz yesterday and activated a plan with no text message. Today I'm getting a te…
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my card wasn't received, how can i contact offical fizz support?I order the sim card on 17th Mar. , the system said it was delivered on 18th Mar, but I didn't rece…
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Activation stuckmy current mobile provider doesn't have account number for my transfer, so I chose IMEI to activate…
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Plan IssuesI signed up for the 20GB no voice and no SMS and no voicemail for $8.00 dollars a month with the 50…
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Can the free 20GB be used outside of my province, even though I don’t have Canada coverage?Just found out I don’t have Canada wide coverage only for my province and I wanted to know if the f…
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Galaxy Note 20 Ultra 5g VolTe CompatibilityI'm trying to activate VolTe on my Galaxy Note 20 Ultra 5g, but doesn't work. I'm wondering if my p…
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Fizz emailsHow can I get rid of Fizz emails concerning each post I did? I tried unsubscribe, but is not workin…
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Fizz upgradeWhere can I find the Benefiz for each level reached? For example at level 3 you will get a badge, -…
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Bonuses, Perks and BadgesWhen I change my plan do I keep my Bonuses(-$1), Perks and Badges previously obtained?
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Fizz walletCan I transfer money from my Fizz wallet to a friend?
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Can't send text via Samsung s24 ultraHi I can't send text on my samsung s24 ultra. I don't have sms on my account buy I do have money on…
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Hey , i have 15g of data available but cant use access any of itEver since my last payment i dont have access to online data when i clearly have 15g of data availa…
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1st question on this forumGood morning, First time post here: soon former PM customer here. When voice add-ons are added …
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Roaming with UbigiHi there community Heading to Europe and got me an Ubigi eSIM. Not sure if I should leave the pri…
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How can I pay monthly subscriptionHow can I pay monthly subscription?
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Dating apps blocked when on data?For some reason dating apps like Bumble are blocked when on my Fizz data, but is works fine when on…
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Trying to subscribe to a mobile planIt's simple. I"m at FIZZ for years for internet subscription and it works great. I have 9 days…
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To fizz: Is forbidden to have all family accounts to fizz? We will share same external IPSorry I came not so often here, and you close very fast any comment. So about the question here: ca…
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Speaking with representativeHow can I speak with a presentative
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Unable to log into accountEach time i try to connect to my account i get this message: We are sorry, Unexpected error when au…
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How do I redo the activation process of a SIM number transfer? Was asked to do a 2nd timeHello, I'm having activation issues with one of my SIM cards. I did the transfer process three t…
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Add-ons rolloverIf I decide to buy some add-ons like text messages, are these ones gonna be rolled over the next mo…
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Number Can't Be PortedHi there, I've recently received my sim card and went to port over my phone number from Telus. I…
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transfer a numberHi, I tried to transfer a toronto number (area code 647) from freedom mobile to fizz but when I ent…
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