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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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What is the customer service numberNot receiving calls. iPhone updated. I need customer service number. -
Call forwarding questionHello, I'm traveling to Europe soon and plan to forward my Fizz mobile number to a Canadian V…
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Still says "Fizz EXT" on my son's iphone 12 mini after a monthHi all, I had switched my son from Rogers to Fizz a month ago, not long after I switched to Fizz my…
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1 GB perk to use in several countries？i got a perk of 1 GB data to use in several countries, which countries exactly？ does anyone know？… -
Battery warranty of a preloved 'perfect' phone?Hi, some months ago i got a preloved S22 in perfecct conditions from fizz. Started using it just ab…
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I can make calls and use the data, but can't receive calls?I can make calls and use the data, but can't receive calls? When someone calls me, it says: T…
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EXT issue on RogersIn Toronto area, I noticed that EXT on Rogers doesn't work anymore? Showing SOS when connectin…
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What I should I do, if I travel to Europe??I will travel to Europe next week and I would like to keep Internet over there
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Transferring an existing number to Fizz while overseasHi there, I am currently overseas, and been maintaining my Canadian phone number with my existin…
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RCS not workingI just got a new phone, the new Samsung A36 5g. Installed my sim card and since the last week, I&#…
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New Account - Have not received PIN for VoicemailMy number ported over yesterday but I did not receive a temporary VM PIN like the set up instructio…
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Nck codePlease i need nck code
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What is my perk coverage if I upgrade my plan coverage area?Hi, I received my mobile data perk while I was on my provincial (ON) plan. If I upgrade my plan to … -
Travel add-ons are now per country instead of per zone?Hello, I seem to recall that previously, data travel add-ons were per zone that included multiple …
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RCS not working on new phoneHi, I have recently switched from a Pixel 7 Pro to a OnePlus 13 and I can't get RCS chats t…
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New Iphone 16 esimHello presently on business in US. Have to change my phone (other one dead). In US Iphone 16 only E…
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where can I see my monthly bills?where can I see my monthly bills?
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Travel add on issues - I can use data apps like Messenger but not text SMSAs the subject line says, I can use data apps like Messenger, Signal, Discord, and I can send and r…
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Sms don't workMy sms doesn't work s23 ultra unless I use wifi this is group chat only if Im texting 1 perso…
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RCS on Android - Supported or not?I switched over to Fizz yesterday and have been unable to get RCS to work. I've got an Androi…
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There was an error installing the Fizz eSIM on an iPhone with both a physical SIM and another eSIM aI’m currently using an iPhone 14 Pro with both a physical SIM card and an active eSIM from my previ…
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My Phone Require A PUK And I Don't Know ItI Would Love If You Help Me Retrive my PUK
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RCS not connectingRCS used to work perfectly fine for me and I've been using it since it came out but suddenly t…
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Fizz disables RCS for plans not including Text messages.Why is RCS disabled for subscriptions that use wallet for texts? Is there an actual cost to it for… -
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