Possible to switch eSim to Sim card?

Anotel

I recently just bought an eSim, however, it looks like my phone doesn't allow eSim. I'm wondering if there is a way to transfer that newly bought eSim to a physical SIM card? Or am I going to have to let the activation period run out and buy an entirely new one

elena code xzi4t

Hi @Anotel

For this you need to contact the support, https://fizz.ca/en/support, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

FizzyFizz JQMPM

At this time I don't think you can do it yourself. You need to check with customer support and I think they will help you out

Evolz

I don't think it's possible to do it without customer support.