Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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The dead end for phone number transfer.I am a student at the University of Ottawa and I am originally from Quebec. I moved to Ontario a wh… -
activating new sim cardHello everyone, I have been trying to activate a new sim card but I am constantly getting an error …
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calling phone number doesn’t workHello I transfered my telus account to Fizz On my Iphone my number does not appear yet on my acct …
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The RCS chat feature stopped working on my phone. What happened?I've been using both SMS and RCS chat on my Fizz phone but when I tried to send an RCS chat today i…
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Phone was stolen. I got a new sim and trying to activate. It’s not letting me. Pls helpWhy is there no support on there site
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I can't activate my sim cardAs the title states. When I go to activate it, the page goes into endless loading. I tried to conta…
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Coverage for calls & texts + data speed?I'm considering switching from other provider to Fizz... but before I do, I have a few questions. …
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local 311 service winnipegwhen trying to access local 311 service i get cannot connect message. Anyone else have this proble…
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my activation is still pendingHi, I have waited over two hours and inserted my new sim card, but the phone has not been activated…
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Expired perksIs there a way to use the expired perks? Like data gifts.
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closing chat sessioni have s chat session that i cannot close. i want to start a nee chat but will not let me. keeps …
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chat doesn't workwhen I got to help and support, click talk to a agent , i login to my account and then the chat to…
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The chat is still not workingI click chat to a agent I sign in but I can't click on the chat with a agent doesn't work, doing it…
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Conditional Call forwardingJust activated my sim and I am trying to get call forwarding when Busy/NA/un-answer set up to forwa…
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Why Can't I use Group Chat?My Group Chat isn't working even though I'm on RCS. Yes, my data is depleted, but a friend gifted m…
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Phone call qualityHas anyone noticed that the phone call quality is somewhat muffled? I don’t know if that’s because …
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2 factor sms not working with freedom mobileI could not receive my sms text pin from freedom mobile when attempting to login with 2 factor auth…
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Need to chatChat doesn't seem to be working for days. It's just unresponsive...what can I do
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Having issues transferring my phone number and no luck getting to customer service on the chatI tried to transfer my phone number, contacted my old carrier, got the notification, text yes and t…
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How to use pay as you go upon activating SIM card?I'd like to use the pay as you go option, not a phone plan. Currently I'm at the steps for activa…
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Number transferWhat happens if when you’re transferring your number to fizz, you don’t reply to the text from the …
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Customer service is not 24/7I asked a question at 8:21 PM. It is now 10:03 PM and I am still without an answer (minus the one c…
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Fizz ExtHey guys I am in freedom 5g area. But my fizz service still registered as Fizz Ext . What's going o…
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Roaming in Canada?So I've got Canada + USA coverage and I'm in Canada currently, why is roaming necessary to have mob…
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Fizz support not workingI need to urgently speak with someone at FIZZ URGENTLY regarding my account. I haven’t been a custo…
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Activation pendingMy activation still shows as " Activation Pending " even after waiting two hours. How lon…
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How to earn Expert badge really?I have tried all 3 tasks: Add money to my Fizz wallet Got one referral bonus Post an answer But I s…
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Mobile plan price more expensive for existing user vs new plan?Hi everybody, Hoping to get some help figuring out how to change my plan price. I currently have…
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iPad using data through iphone (US Canada plan)Hey Gang, I'm interested in getting Fizz because of the great pricing for the US / Canada plan. Wi…
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