Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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New Customer - Caller ID has not displayed for any calls I've receivedI am a new customer and none of the calls I've received since moving to Fizz have shown who is… -
Changing Physical SIM to E-SIMHi, I'm trying to move from physical sim to e-sim on the website. When I tried to do it tho…
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No ANSWERINGI applied to transfer to fizz from another carrier on July 1 and tried to port my number to fizz wi…
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Suggestion on mobile phone planHi All, i have a suggestion for Fizz.. When i joined Fizz a 20 GB plan was available for $30. Now i…
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Why can't we change our mobile plan!? This is ridiculousI m changing mobile provider. This is bullshit
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RCS glitch the.n completely stopped - statusI'm using this phone for about two month and since 2 weeks I got sporadic issues while texting…
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One of my line has no data for a whileOne of my line has no data for a while. Can still call and send/receive msgs.
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More than 12 hours and my Fizz eSim is still not activatedhello , it has been more than 12 hours and my Fizz eSim is still not activated. Yesterday I started…
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Phone on VoLTE list, but #TEST (#8378) failedHello, I've purchased a Samsung S20 FE 5G (not from Fizz). It's on the VoLTE list, I …
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Internet outage since July 4th and unclear customer support — need adviceHello, I have been without home internet service since July 4th. Despite multiple contacts with cu…
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Accidently selected E-sim. How to switch to Sim card?Hello, I purchased a new plan and selected an E-sim only to realize my phone doesn't have t…
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What is the customer service numberNot receiving calls. iPhone updated. I need customer service number.
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Call forwarding questionHello, I'm traveling to Europe soon and plan to forward my Fizz mobile number to a Canadian V…
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Still says "Fizz EXT" on my son's iphone 12 mini after a monthHi all, I had switched my son from Rogers to Fizz a month ago, not long after I switched to Fizz my…
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1 GB perk to use in several countries？i got a perk of 1 GB data to use in several countries, which countries exactly？ does anyone know？… -
Battery warranty of a preloved 'perfect' phone?Hi, some months ago i got a preloved S22 in perfecct conditions from fizz. Started using it just ab…
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I can make calls and use the data, but can't receive calls?I can make calls and use the data, but can't receive calls? When someone calls me, it says: T…
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EXT issue on RogersIn Toronto area, I noticed that EXT on Rogers doesn't work anymore? Showing SOS when connectin…
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What I should I do, if I travel to Europe??I will travel to Europe next week and I would like to keep Internet over there
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Transferring an existing number to Fizz while overseasHi there, I am currently overseas, and been maintaining my Canadian phone number with my existin…
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RCS not workingI just got a new phone, the new Samsung A36 5g. Installed my sim card and since the last week, I&#…
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New Account - Have not received PIN for VoicemailMy number ported over yesterday but I did not receive a temporary VM PIN like the set up instructio…
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Nck codePlease i need nck code
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What is my perk coverage if I upgrade my plan coverage area?Hi, I received my mobile data perk while I was on my provincial (ON) plan. If I upgrade my plan to … -
Travel add-ons are now per country instead of per zone?Hello, I seem to recall that previously, data travel add-ons were per zone that included multiple …
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