Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Can I Port my NumbetHello, Just about to finally order a sim card. However I was on Reddit and read a comment by som… -
Can I get refund if I deactivated the service at the same date of transactionThe webpage indicated that the transaction would occur in three days, so I canceled the service in …
-
why roaming in london? it should be covered.I am in central London, well within normal coverage area. Yet my device says it is roaming. Still …
-
My level and my pointsHi How do i know how many points i need to level up and where do i see this? And how i know whic…
-
Need to chat with a agentsI I need to chat with an agent and I can't log on to my account won't allow me to chat very frustra…
-
Changing CallerID / Line NamesI just signed up for 3 lines, each for my kids. Is there a way to not have them all with my name on…
-
Cannot Receive SMS Text MessagesStarting sometime today I am no longer able to receive SMS Text Messages. So I can't log into sit… -
International minutes usage?Hi, I tried searching my account but couldn’t find where to track the international minutes usage. … -
Est-il possible de payer 2 cellulaires dans un facture?Ma mère veux changer de compagnie de cellulaire et est intéressé à s'inscrire avec Fizz, mais elle …
-
Going out of country for several months, Questions regarding roaming etc.Hi, I recently joined the Fizz family and this is my 2nd month. So far everything is good, I hav…
-
How to remove a person out of the family account?One child has grown up, wants to have his own account. How do we remove him off the family account?…
-
I can't modify my mobile plan.My new cycle will start in 5 days but I can't modify my mobile plan today. Why
-
Travel optionsHi, I am going to Portugal mainly and 4 days in Barcelona - total 3 weeks. what is the best e sim c…
-
Add-On mins expired after only ONE month???I purchased 300 min back on May 8 and said it would expire July 7, but seems to have expired after … -
Did not receive my new SIM cardHello, I placed an order for my new SIM VoLTE card but I still have not received it after 10 workin…
-
Leaving a Corporate Phone NumberI have had a corporate mobile number for 20 years. In the next few months, my organization will pro…
-
change address unsuccessfulI initially tried to register an account with my email (let's call it A) and clicked on the link wi…
-
Anyone else having internet connection issues in the last few days?As soon as I leave my home wifi (not fizz), my phone does not connect to the internet, even though …
-
Can't make or receive calls even though I have an add-on for 60 minutes of call timeI am unable to make or receive calls even though I have an add-on for 60 minutes of call time. I tr…
-
Super slow LTEI live in Cumberland - Ontario and just switched today - inside my house I get a good 2mb download.…
-
Data issue - Ticket has been made over a month ago with no change!I issued a ticket for my phone and it has been over a month with no data. Yes, my phone is compati…
-
LTE Speed pretty slow, while other providers SIM cards in my phone show way faster speedsMy mobile speed is pretty slow with the new VoLTE SIM, varies from a few Mbps to about 19 Mbps, but…
-
Subcription AreaIs Fizz slowly expanding the subscription area in Ontario. I would like to port my current # but c…
-
Not receiving calls (ZTE WF723)My sim card works (voice all dial-in & dial-out) on my moto z3 play. However, when I insert th…
-
temporary away from canadacan I pay $8 to keep my cell number？how long can it go？will i lost my number？how about my previo…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.