Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Lost SIM, can I get an eSIM?Is it possible? The only option I see is "change my sim" and only physical sim. -
PlansI signed up 2 phones and customised both plans. (Week plus ago) My question is when I go the web… -
Fizz contributing to e-waste problem by refusing to certify existing VOLTE-enabled phonesI've already searched and see that Fizz/Videotron does not plan to certify OnePlus phones. Just wan…
-
PSA: Enable WiFi calling on android before testing for VoLTEI tried the VoLTE compatibility test by dialing #8378, my phone failed with the message "the … -
EntryWhere do I enter the puk code
-
Default pinI activated my phone and voicemail with the pin provided for the voicemail but forgot that pin that…
-
request from an old device to a new one with the esim replacementI had a old iphone and the esim card has already downloaded for use a while, then I get a new devic…
-
Is it fair that Quebec has the highest prices?Why when Fizz is based in Quebec, do they leave us with highest prices in Canada?? if thats not eno… -
Deleted my eSimI mistakenly deleted my eSim right after I bought a plan with eSim. Can I get a new QR code without…
-
Reset voicemailSorry it's me again I just activated 2 phones through you the other day and my question is I got t…
-
If I don't have an active data plan, do I still benefit from the 500 MB upgrades from levels?If I changed my plan recently for March-April to have 0 GB as I have enough rolling over, do I stil…
-
Need to reset my pin for voicemailI forgot what the default one was and had difficulties changing that one so please reset for my num…
-
Number of rings setting failedI followed the following instructions to set number of rings. It came back as Registration failed. … -
Travel to China and is Fizz Data restricted or not?Hi, I wish to know if I add Data travel add on with Fizz before I go to China, am I be able to log …
-
Extremely high network latency?Hi, I am in Toronto and whenever I do a latency test with a server in Toronto it is always over 200… -
Samsung A71 VolteSamsung A71 is listed as a certified volte phone. When I go to enable volte, the option to turn it…
-
5 lines one packageI like to have 5 lines in one package deal it is possible and what's the process to do the subscrip…
-
Hi all. I have the Canada/US packageWondering if I’m in the US and get a call from Canada is it long distance for the person calling me…
-
Incorrect data usage is being reported on my accountI am a Fizz user, and I need to address a significant issue with my account's data usage reporting.…
-
VoLTE, 3G phase out, what does it mean for data and SMS?I don't use calls or 911 on Fizz, only data, and I occasionally receive an SMS for the old 2FA syst…
-
VoLTE and OnePlusWill Fizz add support for the OnePlus to their VoLTE certification list ?
-
voicemail greeting if somebody calls they can modify their message...Hello, I am still new to Fizz. So far so good. Yesterday an older friend was calling me and it went…
-
Volte support for unlisted phonesI have (myself & parent) 3 Phones all of which support 4G and VOLTE. One is A Samsung Note 10+ …
-
"Your balance is too low"?Just trying to troubleshoot... using Textra on a Samsung phone. This morning, every time I try to s…
-
Receiving calls from Canada while travelingHi all, I am currently a Fizz subscriber in Manitoba. I am currently travelling abroad (Vietnam to …
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.