Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Delayed SMSHi, I subscribed to Fizz a couple of weeks ago and I noticed I've been getting most texts but toda… -
When others call me they got messages say can not reach the numberMy call can not receive call, they hear “the phone is not reachable” all the time
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Are technicians serious about not being able to input the address to activate SIM?I bought a Fizz SIM card at PJC in Montrél, and when I came back home to make the activation I wasn…
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Hello, anyone having issue sending SMS with Samsung Galaxy S24?With the new Samsung S24 I cannot send SMS, but I can receive them. Anyone fixed that issue yet? Ye…
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I’m missing bonus data from sim upgradeI’m missing bonus data from sim upgrade can you please help
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eSimI recently purchased an iPhone that only supports eSIM. Can you please provide any updates or infor…
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I couldn’t get my verification codeHow do I get verification code because it says we can’t send sms to your number
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Keep stabilisation period plan or change?I have been with Fizz for almost 5 years. As I was with them before, during, and after their stabil… -
When changing mobile plan, do we lose the upgrades and perks once the new plan takes effect ?For example, I have 1 dollar rebate, and 500 MB and 250 MB additional data. Will I lose them ? Than…
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how to tranfer my sim to another companyI just moved to another company and I want to transfer my phone number
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Basically No Mobile Service in Suburban Ottawa - Half a BarI switched to Fizz in November on the advice of my son, who lives in downtown Ottawa, and who has b… -
I am going to HawaiiI am going to Hawaii in April. If I switch my service for one month to Canada and USA, will I be ab…
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Must dial TWICE t make a callAny update on why we have to dial twice in order to call a Fizz number from other providers??
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Unable to change plan?I am unable to change my mobile plan. I currently have a data-only plan, 15GB, Quebec coverage, for… -
Can I get $4 each month？My cousin recommended that I open an account with fizz because of the $4 plan, and at the time I pu…
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Can I call from the US?Hi, I have the 60 gb / month plan, with unlimited minutes and texts. This plan allows me to use my …
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Discussion was closed as soon as it became active?I posted a question about configuring APN a couple of days ago. The post needed approval so didn't…
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HiUpon application, how many days would it take to avail your services. I am planning to switch from …
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What is the average time for open tickets?I opened a ticket about my mobile bills around 3 weeks ago. I would like to know if it is normal to… -
Hi, I have phone no on other company, can I transfer the phone to your side?Hi, I have phone no on other company, can I transfer the phone to your side?
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Please help configerating Fizz APN for dataI just activated the SIM, received a text to configerate APN automatically. I clicked on the link,…
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Can we make and receive calls abroad now?I was in Mexico in December and could not, why can't these features be available? it 2024! -
The volte SIM cardHi, I didn't receive my New volte Sim card with fizz, I have the Pixel 7, ready for IT! How can I o…
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I HAVE SAMSUNG A13 5G AND Call forwardingI HAVE SAMSUNG A13 5G AND HIM NOT ABBLE TO MAKE CALL FOWRDING BUT IS VERY IMPORTANT FOR ME. POSS…
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Calls drop when driving or walking; Fizz not being helpfulHi All, My phone calls drop all the time when I am driving or walking. I brought the issue to Fizz,…
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Unable to dial 811 in Calgary using Fizz.Has anyone been able to dial 811 using Fizz? I contacted support regarding this but they advised it…
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Canada-US Friend Texting/Call ChargesHello! I have a Canada-US plan with unlimited texts & calls. I know this means any outgoing tex…
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Where can i see in my account where is my sim card after i bought it?I bought a sim card and i've been waiting for 7 work days. Where can i see in my fizz account where…
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How do I get my voicemail PIN we just bought 2 a14 but don't know our PWHow do I get my Voicemail PIN we just bought 2 A14's but don't know our PW?
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i changed plans the the price is differnt nowi changed my plan to 15G with USA plan it was suppose to be 38, i look now its 40$ the change becau…
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