I have an activated Fizz plan. Now I would like to move my old number to Fizz WITHOUT losing my plan

sharms
sharms Posts: 2 ✭
edited October 30 in My Mobile
I'm assuming I'd have to buy another SIM so that I can transfer during the activation process. That's fine. What I want to know is since I don't want to setup a new plan, can I keep the plan and transfer it to another Fizz SIM? I have a beta user pricing currently locked in.

Answers

  • Oli 64JKA
    Oli 64JKA Posts: 5,073 ✭✭
    edited October 28

    You cant swap number on a plan, I sudgest you wait for the november 8 there will be deals so you could create a new plan and port your number!

  • G225 code IRSGE
    G225 code IRSGE Posts: 2,889 ✭✭
    https://forum.fizz.ca/en/discussion/2655945/i-have-an-activated-fizz-plan-now-i-would-like-to-move-my-old-number-to-fizz-without-losing-my-plan

    No, not possible, you have probably a best price.

  • Whizz
    Whizz Posts: 22,810 admin

    Hello sharms, 
    As you were already informed by the other users and also by the customer service agents, for the moment, at Fizz,  it is not allowed to transfer your number on an existing line. 
    You will need a new SIM in order to activate a new plan in order to transfer your line from the other provider. 
    Here are more details: https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz 

    Regarding your price, please know that you can only activate with a plan available on the website therefore if the offer you are using on your other plan is no longer offered, you will not be able to obtain it. 
    Our prices are changing constantly therefore you can always switch it if you will find a better deal. 
    To do that, you can access My plans- Manage plan- Change my plan and the changes will apply at the starting of your next payment cycle.
    Your understanding is highly appreciated. 
    Have a great day. 
    -Lavinia, Community Moderator 

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