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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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activation pendingMy account shows activation pending. I haven't received a text from my current provider ***. Is tha… -
Activation Pending For Over A WeekI transferred my mobile number to Fizz over a week ago from Bell. I replied to the text message fro…
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My Rewards Data Plan Coverage Across Canada？Hello, I have a question about my data plan. The data plan I purchased is for BC, but the data plan…
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Buy a phoneIf I buy a phone, it's asking me to put it on a plan, I just want to buy a phone, can I just buy a …
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Does Visual Voicemail transcribe?Hi all, So I'm 95% sure that I know the answer but I'd figure I ask. It looks like from the FAQ …
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Changing plan takes a month?I'm going to the US for 2 weeks, and wanted to change my plan to Canada+US. I tried a week ago, and…
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Free 20 Gbs from October, can I "skip" payement for a month?Hi, just wondering if I can use the 20 free Gbs for a month instead of paying the monthly fee? Or d…
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esim for Apple WatchIf I purchase an eSIM and get a new number, can I use it exclusively for a cellular Apple Watch? I …
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Can I use Mobile data from my Perks if travelling to Western Canada if I have Quebec coverage plan?I'm on the Quebec coverage only and will travel outside the province. I plan to add funds to my wal… -
How to get rid of blank pagesWhen I want to check how much data I've used there's a whole bunch of blank pages and one deactivat…
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Data problemHey I have a problem with my mobile plan, I payed the plan but my plan is not activated on my phone…
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My mobile plan is still pending activationI activated my new mobile plan with fizz yesterday and as of this morning it still says "pendi…
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PhonesWas looking at a preloved phone , what do you think are they good?
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Can I use free 20gb data with no data plan?Hi, Fizz has gifted me 2 20gb data perks and also I got a 500mb data upgrade. Can I change my plan… -
Possible to switch eSim to Sim card?I recently just bought an eSim, however, it looks like my phone doesn't allow eSim. I'm wondering i…
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I couldn’t change my planI changed my plan 8 days before the next payment cycle, and I received the confirmation message rig…
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Unable to create new mobile planI am unable to create a new mobile Canada plan (I live in Quebec) with an eSIM. I have tried two di…
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Why won't Fizz let me transfer my phone number?I am already with Fizz for my mobile service-TV-Internet. My SIM card on my old Pixel was no longer…
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Mobile plan change without approval pt2Discussion has been closed. Technical team still "investigating". Issue is still not fixe…
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Why is my APN disabled:I am currently in San Francisco, my data plan works only in Canada, so when I landed here I decided…
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Canada Post strikeHow do I get my modem during Canada post strike?
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Mobile plan change without approvalHi, I changed my plan on Nov 14 for the same plan but lower price. Now Fizz removed my data coverag…
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Lots of New User QuestionsHey all Bunch of questions for the group regarding Fizz Thanks in advance for details 1- If I … -
!!! Who experienced his/her cell number disconnected over a week by Fizz ??? And continued....BigwowTimeline In the morning time on December 2nd, Fizz SIM car in mail. Start to activiate with a refer… -
loyalty programHi!I finally reached level 7! And i get extra 2 $ off, but i could not activate it , beacause i hav…
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