Issue with using the add-a-line number
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Shanto2025
Posts: 5 ✭✭
Hey,
I had added another line under my account and I brought the number over from a different company. But the thing is - it's not working, like I can call on that number but I can't receive call from that number
I had added another line under my account and I brought the number over from a different company. But the thing is - it's not working, like I can call on that number but I can't receive call from that number
0
Answers
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Hello Shanto2025,
I have verified your account and I can confirm that you your plan has been transferred to us successfully.
Have you tried to restart the phone?
Sometimes a simply restart can fix these situations.
Do you encounter the issue with all phone numbers or this specific one?
More details can be found here https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
If the situations persists you can reach us to https://fizz.ca/en/support
Have a nice day.
-Mihai, Community Moderator0
This discussion has been closed.