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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Unable to reply TD fraud alertHi there, I’ve been a fizz user for 2 or 3 years. My plan doesn’t include text but I can use my wal… -
Travel to Asian countryDear, I have plan visit the Asian country as Vietnam, Thailand, Singapore. I want to know my phone …
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How long do data roaming add-ons last?I bought some US data for a trip back in September but didn't use it all. Now I'm going to the US a…
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Can leftover roaming data be used back in Canada once the trip is over?I'm trying to figure out how big of a data add-on to get for an upcoming trip. If I end up with som…
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Is there a voicemail recording time limit?On average I spend 0-10 minutes on the phone monthly so I was thinking about changing my plan from … -
My SIM is activated but won’t accept payment from my credit cardDesperately wanting to get this fixed, have also tried my partners credit card (his is Canadian) an…
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prime de référence mobileEst-il possible d’appliquer la prime de référence mobile sur une facture de forfait internet? Merci…
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Rodney AlfonsoHello. If I have a SIM card that I never used with a plan requested. This same SIM can be used to a…
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US Canada Plan - 3 month ruleQuestion for the pros. From what I understand, when on the Canada-US plan, you can only be in the …
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When does the billing cycle begin?I am wondering when does the billing cycle begin exactly for a new plan? Does it begin when I place… -
How can I find my plan payment history for my unlimited internet plan?I'm trying to submit my payment history for work from home reimbursements but I need the bills and …
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Referral bonus applicable if you already have Data plan?If I already have an internet plan and want to add a mobile plan, can I still use a referral code f… -
Are there any benefits in putting 2 mobile plans under 1 account?Are there any benefits in putting 2 mobile plans under 1 account? Or better to have separate accoun…
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Advanced settings not showing upAfter clicking on My Plans>Manage Plan, the Advanced Settings is not showing up. I need it to re…
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New line goes to another personI open a new mobile line 6 days ago. It is activated immediately. However, I can only make a call. … -
Using international text to send sms to Japanese mobile phoneHi, If any one can send a message to Japanese mobile phone number, please share with me which way …
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Issue with ChromebookGood Morning, I have a SIM card I was using for a IPhone 8, everything work fine, now I purchase a …
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Does anyone have an internet perk they don't need to use? I have just couple of days left.Does anyone have an internet perk they don't need to use? I have just couple of days left. I promis…
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Missing a SIM card out of my orderOn August 25th 2022 I ordered three SIM cards however, I have received two of the three ordered. I…
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My iphone is declared not allowedIMEI : ***********9521 It was working for the past month. How do i fix this
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Text to JapanHello again. It is not possible to send a text by using 011 81 then cell number, or +81 then cell n…
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SOLVED - Call dropping OR audio silence OR audio garbledWorks for me at least: use 3G only. Also called WCDMA. This will disable LTE which seems to not wor…
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I cannot send international textHi, Can any one on Fizz help why I cannot send a international text? I tried to send international … -
Sendings International text to Japanese mobile.Hello again, Thank you @Mamie for your detailed explanation. It is vey kind of you. Yes, my plan in…
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International textingHello, I have an issue with sending international text messages but only to Japanese mobile phone. …
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perks not workingif i go on website either on mobile or computer, when i apply perks, the fizz site seems to freeze,…
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