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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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special question for Fizz in FloridaHello my Fizz friends, I have a special question to use Fizz in Florida. My kid is going to travel … -
Can I use a Canada+USA plan in Puerto Rico? If course with a VoLTE phone and SIM.Hi all. I have a VoLTE phone and SIM and will be spending 2 weeks in Puerto Rico. -
When people phone my number they struggle to hear meI moved to fizz and the data has been great. I mainly speak to people on WhatsApp and facetime so d…
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I can't make or receive calls. What do I do?I've reached out to support about it and I've tried all proffered solutions but to no avail.
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0,03$ Roaming fees abroadI don’t understand what these are. My data is off and I still have at least 30x these fees that slo…
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Canada/us questionsHi all, im thinking of switching up. Wondering how it works if my kid is in the states for around h…
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Before leaving for Peru and Chile I added $20.00. Where can I see what was used.I only turned cellular data on a couple of times for short periods.
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Porting Issue ( Textnow to Fizz)I am trying to port the textnow number to Fizz. Textnow support team gave me all the precise portin… -
Not able to get a Phone Number from the listHello, I am trying to get a phone number in my area ( Calgary) ; Fizz always gives me NO PHONE NUM…
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Porting a QC 514 number and using it in Ontario in Beta ?A family member is working in London, Ontario for the foreseeable future and saw the beta test. Is …
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Activation was interrupted and now I can't select the numberHello, Activation was interrupted and now I can't select the number. What I have to do to activat…
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Adjust my planHi, Can I still adjust my plan while it's pending? It's only on the 19th but it seems like I don't …
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Coverage Weak in Steveston (Richmond BC)Have been on beta for about 6 weeks and has been fine (a little laggy at times but ok) Noticed t…
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I cannot activate my new SIM card, can you please help me with this?I cannot activate my new SIM card, can you please help me with this?
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Fizz EXT ?Trying to use my data but when I turn it on, it's asking me to connect to network. I see 'Fizz EXT'…
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Texts while overseasI am currently overseas and purchased a travel add on plus I have money in my fizz wallet. I am abl…
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upload speeds in yeg sure are uh... somethingBeen in the beta for a month or so and they just switched me off the ext network this last week. Th…
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Youtube Kids not working on mobile data (Vancouver, BC)Youtube Kids not working on mobile data (Vancouver, BC), my kid can't watch youtube kids, it says …
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Why I can't transfert my numHi, I can't transfert, my number:
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Data disappeared from my account + can't receive gifted dataHi community, All my data was used up on a single day when I was home! My phone indicates that I o…
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Change number after activationHow can I change my number from roger to fizz after activating fizz SIM card and getting fizz numbe…
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My sim code isn’t workingIt says a member already has this code but that’s me. I can’t put in my phone number now :(
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Will my rollover data follow when switching from a Canada plan to a Canada us plan?Will my rollover data follow from Canada to Canada us plan?
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European texts receivedHas anyone here traveled to Europe and received texts/SMS messages with their FIZZ SIM? I don't nee…
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No incoming SMS after porting number to FizzA ticket has been created with tech support but its the third day and no recent updates. I have …
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My SIM Card is assigne to another user??I was in middle of activating until I noticed the monthly price suddenly changed. At first it w…
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Receiving texts/SMS messages in EuropeI will be traveling to Europe for a few weeks. Most banking apps and many other apps require two-f…
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Delayed SMSHi, I subscribed to Fizz a couple of weeks ago and I noticed I've been getting most texts but toda…
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When others call me they got messages say can not reach the numberMy call can not receive call, they hear “the phone is not reachable” all the time
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Are technicians serious about not being able to input the address to activate SIM?I bought a Fizz SIM card at PJC in Montrél, and when I came back home to make the activation I wasn…
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