Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Expired perksIs there a way to use the expired perks? Like data gifts. -
closing chat sessioni have s chat session that i cannot close. i want to start a nee chat but will not let me. keeps …
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chat doesn't workwhen I got to help and support, click talk to a agent , i login to my account and then the chat to…
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The chat is still not workingI click chat to a agent I sign in but I can't click on the chat with a agent doesn't work, doing it…
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Conditional Call forwardingJust activated my sim and I am trying to get call forwarding when Busy/NA/un-answer set up to forwa…
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Why Can't I use Group Chat?My Group Chat isn't working even though I'm on RCS. Yes, my data is depleted, but a friend gifted m…
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Phone call qualityHas anyone noticed that the phone call quality is somewhat muffled? I don’t know if that’s because …
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2 factor sms not working with freedom mobileI could not receive my sms text pin from freedom mobile when attempting to login with 2 factor auth…
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Need to chatChat doesn't seem to be working for days. It's just unresponsive...what can I do
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Having issues transferring my phone number and no luck getting to customer service on the chatI tried to transfer my phone number, contacted my old carrier, got the notification, text yes and t…
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How to use pay as you go upon activating SIM card?I'd like to use the pay as you go option, not a phone plan. Currently I'm at the steps for activa…
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Number transferWhat happens if when you’re transferring your number to fizz, you don’t reply to the text from the …
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Customer service is not 24/7I asked a question at 8:21 PM. It is now 10:03 PM and I am still without an answer (minus the one c…
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Fizz ExtHey guys I am in freedom 5g area. But my fizz service still registered as Fizz Ext . What's going o…
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Roaming in Canada?So I've got Canada + USA coverage and I'm in Canada currently, why is roaming necessary to have mob…
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Fizz support not workingI need to urgently speak with someone at FIZZ URGENTLY regarding my account. I haven’t been a custo…
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Activation pendingMy activation still shows as " Activation Pending " even after waiting two hours. How lon…
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How to earn Expert badge really?I have tried all 3 tasks: Add money to my Fizz wallet Got one referral bonus Post an answer But I s…
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Mobile plan price more expensive for existing user vs new plan?Hi everybody, Hoping to get some help figuring out how to change my plan price. I currently have…
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iPad using data through iphone (US Canada plan)Hey Gang, I'm interested in getting Fizz because of the great pricing for the US / Canada plan. Wi…
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Unable to post picturesI tried attaching a picture in one of my posts but the picture doesn't show up in the post. I se… -
Considering itJust wondering about switching over. Does Fizz have 5G by default? Also what's it like in the U…
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Why is my device stuck at "Fizz EXT" in Vancouver?I'm in Vancouver, and no matter which device I use (I tried 2 Androids and 1 iPhone) and all of the…
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New customer: Calls are noisyHi there, I recently made the switch to Fizz. I have an iPhone 12 Pro, my settings are set to L…
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Unable to port number over to fizz for over 1 week. (Alberta)I have been trying to port my phone number to fizz for over a week including having 2 tickets creat…
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