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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why won't Fizz let me transfer my phone number?I am already with Fizz for my mobile service-TV-Internet. My SIM card on my old Pixel was no longer… -
Mobile plan change without approval pt2Discussion has been closed. Technical team still "investigating". Issue is still not fixe…
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Why is my APN disabled:I am currently in San Francisco, my data plan works only in Canada, so when I landed here I decided…
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Canada Post strikeHow do I get my modem during Canada post strike?
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Mobile plan change without approvalHi, I changed my plan on Nov 14 for the same plan but lower price. Now Fizz removed my data coverag…
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Lots of New User QuestionsHey all Bunch of questions for the group regarding Fizz Thanks in advance for details 1- If I … -
!!! Who experienced his/her cell number disconnected over a week by Fizz ??? And continued....BigwowTimeline In the morning time on December 2nd, Fizz SIM car in mail. Start to activiate with a refer… -
loyalty programHi!I finally reached level 7! And i get extra 2 $ off, but i could not activate it , beacause i hav… -
Be ready for the eSIMFizz introduced the eSIM, if you try to activate a new account, you can pick the eSIM option -
Payment cycleIs Fizz payment cycle monthly or 30 days?
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My SIM card might not support VoLTEI have a SIM card with the red lightning bolt. My phone doesn't support VoLTE, but my brother's pho…
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Is it possible to change from a sim to an eSim?I just noticed you added eSim Support and I want to change to using an eSim
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With eSim - Does this mean Apple Watch Support?I cannot help but dream about connecting my Apple Watch to cellular and leaving my phone behind. Do…
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My ticket was cancelled and closed by the support time every time I reopened it!!Ticket #317470 My account: 42731522 I created my plan and ported my number on the 7th but i did …
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Data UpgradeWill I get it next month if I'm not paying for data? I saw something about people not being able to… -
I’m leaving for 6 months and want to keep my numberWhat should I do?
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Refurbished PhonesAnyone bought refurbished phones from Fizz? How are the quality?
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I ported out but account still activeHi, I ported out to another provider and my line is working with them and all. On their end it is …
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voicemailHey! How i can have access to a voicemail? i think I forgot my code to enter to voice massanger🙄 Th…
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Lost phone, can I replace with eSIM?hello, I lost my phone and blocked it and the SIM card. I am physically in the US for another 10 d…
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Please! Expedite the eSIM for current users.Please! Expedite the eSIM for current users. Could you please let us know how much longer we need t…
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active a ESIM on iPAD?Hi everyone, can you active a ESIM on iPAD?
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fizz mobile service coverage near Queen's university in KingstonHi guys, just want to know how is your experience using the phone around the school. Is the signal …
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what is going on?plan signed up: $35/month (BC), 100GB data only (opt out voice and text) day 1: took almost an h…
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Unable to get a refund when ticket is open?A few days ago, I attempted to activate the new eSIM service on my iPhone 16 Pro, but unfortunately…
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