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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I can't find the live chatLive chat? -
cant find my delivery information for my SIM card on the web siteWhere can I find my delivery information for my SIM card on the web site... does nt show anywhere..…
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can not make connections to any cell phone number serviced by China Telecom.I have had an international calls (to China) add-on for 4+ years, but recently I can not make conne…
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sim activation pending for 4 hoursi have paid and followed all steps for activation but still receive no msg for a confirmation. plz …
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Trouble connecting to websiteIs anyone else having trouble connecting to www.mangadex.org? Safari says either Server stopped res…
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Pixel 8 - VoLTE Option Greyed Out, People Cannot Hear Me When They Call MeI recently moved my service from Koodo to Fizz and purchased a Pixel 8 (Android 14, all updates ins… -
I somehow fixed my mobile connection issueNot sure how permanent of a fix this is. Feel free to share you experience/insight. I've had no …
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What do you need to use your mobile data in the US? Is "Canada+US" coverage necessary?For customers who have a data-only plan on their Fizz mobile plan... No text, no minutes, no voice… -
Fizz BC beta calls getting dropped frequently, where else to report bugs?I understand fizz is in beta so what would be the best way to report bugs? Located in Vancouver aro…
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it's been a week i am having a trouble to connect my data.Actually i can see the lTE sign with one bar on top of phone but i cant use the browser not even m…
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How do I track my order?How do I track my order?
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Sim card order that never comeOrdered on Dec 10 2023.. still waiting till when?
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How long do I need to wait for the activationAlready waited for 1 hour since activated SIM card and rebooted/reinserted multiple times. No luck.…
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coverage in VancouverHow to switch to Fizz data plan with original phone number? how to do it? How is the coverage in V…
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Cell phone reception in Montreal just brutalNew to Fizz and got a brand new Pixel 8 phone. The cell reception is atrocious - 90% of inbound ca…
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No internet at all. Chat is not answering on fizz apInternet out today. buttons 2 and 3 flashing. 4th internet is not on what’s the situation. Ea…
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Fizz Beta unable to reset Voicemail PINI've seen the instructions My plans-> Manage plan-> Advanced parameters-> PIN to access yo…
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Can Fizz Mobile clients access the SSID (wifi) of the companies it piggybacks on (Rogers Bell Telus)When I was on Freedom mobile, we could use ShawMobileHotspot SSID networks for free. What about fo…
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Data will be transfered in different planDear officers, I have a question. Suppose I make a mobile plan with 40G in Quebec, and 10G left for…
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returning a simI ordered 2 sim cards on the same day, i received only one, while the other's expected date of deli…
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Home home with Fizz SimI wonder if I insert a sim of Fizz in a home phone adaptor (ZTE WF 723 seems unlocked), it could w…
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New customer - voice mail doesn't workI pressed 1 and recorded a message and entered a pin. It seemed happy. I called my phone and rece…
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transfer question and Coverage in VancouverI want to know how to transfer the old phone number to Fizz. Do I need to contact my old phone plan…
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Can I use a Fizz SIM card purchased in 2019 for a new account?I bought 2 Fizz SIM cards in 2019 - they are non-volte capable I presume. Can I give one to a fri…
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How to port in a number from Speak Out 7 elevenI have a number with speak out that I've been trying to port in. I've called them and they said …
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Visiting Mexico from January to February of 2024Hello, what must be done in order to maintain the functionality of my phones data while in Mexico? …
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Has anyone seen the $5 sim cards in Couche-Tard yet?Current promotions | Fizz -
I don't have internet from early morning. Even after restarting it doesn't works. Could you pleaseHello, I don't have internet from early morning. Even after restarting it doesn't works. Could you…
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Travelling to USA from Quebec- will I be charged extra for roaming?Hi all, I will be travelling to Ny soon. I have added some money to my wallet. When I get to NY, t…
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