carrier setting update

secretoktober

My Fizz account has just been activated but I have not received the carrier setting update. I have an iPhone 11 and followed Fizz's instructions on their help page but still nothing. My phone is showing SOS at the top and in the about settings is showing No network available.

Whizz

Hello secretoktober 

Following my verification, there is no active plan on your account. In order to add a mobile plan, please access your Fizz account -> My plans -> Add a mobile plan, then follow the on screen instructions.

More details can be seen here https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz

If you have other questions, feel free to contact us directly: https://fizz.ca/en/support

Have a lovely day ahead!

-Ingrid, Community Moderator 

Oli 64JKA

It might take 30 minutes to an hour before it work but if it doesnt you can folloe the instructions in the video bellow.

What are the Fizz network settings (APN)?