Did service drop for September?

RoadWarrior
RoadWarrior Posts: 60 ✭✭
edited September 30 in My Mobile

For the first time my voice service did not work though same location many times worked well during summer.

What gives?

Internet still seems OK but not great, but traveled a half hour to get better service. Not good.

Best Answer

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,421 ✭✭

    Hi @RoadWarrior

    It can be a tower problem, if you are using less than 50% on that zone, you can always try to select manually the operator when you are there

  • Drividor
    Drividor Posts: 660 ✭✭

    Sometime when i put plane mode and remove it, i get better signal

  • RoadWarrior
    RoadWarrior Posts: 60 ✭✭
    edited September 28

    Maybe it was local towers powering down for service, as a half day later my service has returned to normal without any changes on my end.

    TThank you to those who lent a hand.

  • Whizz
    Whizz Posts: 23,026 admin

    Hello RoadWarrior 

    Please try switching your phone to airplane mode for a couple seconds, then switch it back to normal. After that, reinsert your Sim and restart the phone. More details can be seen here https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why

    If the issue still persists, contact us directly and we will gladly assist you further https://fizz.ca/en/support

    Have a lovely rest of the night!

    -Ingrid, Community Moderator 

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