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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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PrepaymentHello How can I make a lump advance pre-payment on my account? Is this possible? I want to pay $449… -
I can't activating sim card,I can't transfer my old fido number to fizzWhen activating the mnp6 bit, an error message appears and the next step cannot be performed. Yeste…
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LTEAre we ever going to have 5G mobile LTE? -
A friend gave me a ref code for $50, how do I apply it?A friend gave me a ref code for $50, how do I apply it?
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Can't send text message (error 2)Can't send text message (error 2) since September 2023. I can only receive.Answered ✓ Closed barefootuptomysoul 166 views 6 comments 0 points Most recent by barefootuptomysoul -
Phone call historyI know that I can see my phone call history on my phone but the call history I want to see is for D…
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cannot input my addressWhen activating my SIM card, the site asks me to enter my address but there is no place to enter th…
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How do I enable volte on my device?How can I have volte enabled on my device worked with my previous carrier.
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How can I check whether my friend's phone number can be ported over to fizz?I have invited my friend to join fizz mobile. How can we tell whether their number can be ported ov…
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no options come up for a selecting a nmbr after refreshing 4x and i cant go nextwhen activating my sim card, after refreshing the list 4 times, i went back and made a change in my…
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Fizz SIM card won't update to new number.I ported my Fizz number to a different provider, I then re-activated the Fizz SIM card with a new F…
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international call to China only works occasionally.I got 1000 international call minutes to China. However I can only call through occasionally. Is th…
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Same plan different price (update versus plan builder)Hello Fizz Community, I noticed a few days ago that my plan was offered at a lower rate, $32 in…
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Joining the beta test without changing current numberHi. I've been used the FIZZ several years in Quebec and recently I moved to Alberta. I want to join…
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When will Fizz finally solve the download Invoice problemWhen you download your invoice (in pdf format), this is how it looks: All lineheights are wrong etc…
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Anyone else having Issues surfing when abroad ?I like Fizz due to the easy to use , share data ( which should be common ) border plans and budget …
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Data gifting to another number same accountHello, Is it possible to gift some data to another Fizz number when both numbers (the one giving an…
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SIM - IMESSAGE - FACETIME - PHONE NUMBERHas anyone have had this issue before ? It's been two months and they've closed my ticket without m… -
How to enter referral code to get the bonus?Today I have transferred my cellphone to Fizz. My friend gave me referral code CJPWA, but I have no…
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Slightly worried that my phone's always in Fizz EXT.Hey, all! I'm a new Fizz user from Vancouver, so I'm still in their beta testing phase. Love it so …
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compatability LTEHiya, I'm having some trouble getting my Nokia 7.2 on the LTE network of Fizz. Previously (with dif…
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Data add on not working in South africaHi, I purchased a data add-on. Got to South Africa and it’s not working. I am on the 1st network …
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I got a new plan but can’t retrieve the old numberI got a new plan but can’t retrieve the old number
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Amber/Emergency alerts keep going off every 10 minutesHello everyone! I’m trying to get my iPhone 12 to stop vibrating the same Amber Alert every 10 minu…
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One Plus 10T VolteHi all, I am planning to move over to Fizz Mobile in Vancouver and currently uses One Plus 10T v…
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$5 SIM cardI am unable to find the SIM card for $5 at the participating stores. They do not seem to be aware o…
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Data roll over when changing plansI currently have a 4go plan but thanks to data rollover, I have a lot more with the data I did not …
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Export saved voicemail messages? (death of a loved one)My mom died 11 days ago and I have some voicemail messages saved with her voice. I'd really like to…
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update to esim ?My wife got a new iphone 15 but it seem we dont have any option to transfer sim card to esim in the…
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why the new service in FIZZ starts with deception of users ?Hi! I ordered and received a sim card to upgrade to Fizz service. But at the time of sale the comp…
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