Not received SIM card

Lily0628
Lily0628 Posts: 3 ✭
edited October 11 in My Mobile
Hi
I ordered my SIM card on 29.September 2024 but didn’t receive yet.

Order # 7380026470

Answers

  • Oli 64JKA
    Oli 64JKA Posts: 6,589 ✭✭
    edited October 11

    I suggest you contact the support we are only clients here. Normaly it should take 3 to 5 days to receive it.

    https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 23,502 admin

    Hello Lily0628  ,

    Sorry to hear about the issue.

    Please reach our customer service on chat : https://fizz.ca/en/support

    Our colleagues need to confirm you delivery address and help you getting a new Sim card if you didn`t receive the current one.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

This discussion has been closed.

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