SIM Activation code is taken

Alex_Casilio2024
Alex_Casilio2024 Posts: 2
edited October 31 in My Mobile
I'm trying to add a third line to my account, however, when I enter the code to activate my SIM card it says it's taken. How soon can I get my code released for use?

Best Answer

  • Whizz
    Whizz Posts: 22,869 admin
    Answer ✓

    Hello Alex_Casilio2024 

    Following my verification, the 3rd plan is now active and ready to be used. Here are more details regarding activating a Sim card https://fizz.ca/en/faq/activate

    Feel free to contact us directly if you have other questions and we will gladly assist you further: https://fizz.ca/en/support

    Have a lovely night !

    -Ingrid, Community Moderator 

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,277 ✭✭

    if the card was used in an other plan, you can reused when the plan will be unsupported

    If the sim was not associated with a previous plan, and for some reason you try to activate it before, the card is locked for 2 hours

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