unsubscribing from mobile
The FAQ states:
"You can unsubscribe from your plan at any time, but the cancellation will officially take effect at the end of your current payment cycle."
My question is will service for the current month continue until the end of the payment cycle as well? Or will it stop as soon as I hit unsubscribe?
TIA
Best Answer
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You payed for this cycle, it'll be valid until the end of this last cycle if your leaving and on the next one they'll be no payment that will go through and it'll be deactivated and you'll be good to go
Don't forget to tell them by chat @Whizz that you want to unsubscribe beforehand, before the end of the cycle atleast 5 days or before that will be even better
But if you want to keep your number, do the transfer before deactivating or you'll lose that number if it was precious to you, hope it helps, cheers 🤝
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Answers
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Hi @fuzzywuzzy
Yes the service will continue till the end of the current billing cycle
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Oh yes very important:
If you want to keep your number, transfer before deactivating.
If you have money in the wallet, ask the support to pay it back before the end of your cycle.
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