Can make calls, not receive.

elleno
elleno Posts: 2 ✭
edited August 17 in My Mobile
Tried all fixes and nada, HELP! I can send SMS and receive. Already tried with the Chat, no help.

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,334 ✭✭
    edited August 17

    Hi have you compatible Volte phone? Try #8378. If yes reboot your phone. Fizz have problems too. Contact support.
    https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 25,798 admin

    Hello elleno,

    I'm sorry to hear about your situation.
    I have verified your account and it seems that you already got in contact with our support team and that an open ticket has been created for your case.

    Our agents will get back to you with an update regarding this matter as quickly as possible.

    Thank you very much for your patience and understanding. 
    Have a good one! 
    Alexandra, Community Moderation

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