Not able to get a Phone Number from the list

Minjun
Minjun Posts: 1 ✭
edited 12:59AM in My Mobile
I live in Calgary Alberta.
I received a physical SIM card and tried to activate it.
However, a message appears saying the number is no longer available in my area.
How can I obtain a phone number?

Answers

  • Whizz
    Whizz Posts: 25,728 admin

    Hello Minjun,

    I'm sorry to hear that you're experiencing difficulties.
    Could you please try to activate the SIM card again using an incognito or private browsing window, or by clearing your cookies and cache? Then, visit fizz.ca/activate and follow the simple on-screen steps.
    For more information, you can see detailed instructions here:  https://fizz.ca/en/faq/activate

    If you continue to encounter errors, please don't hesitate to contact our support team. Our agents will be happy to assist you further. You can reach us via live chat here: https://fizz.ca/en/support

    Thank you understanding! 
    Have a good one, 
    Alexandra, Community Moderator

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