Deleted my eSim

iAshiqur
iAshiqur Posts: 2 ✭
edited February 13 in My Mobile
I mistakenly deleted my eSim right after I bought a plan with eSim. Can I get a new QR code without paying extra money or do I have to purchase a new plan worth $60 again?

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 10,362 ✭✭
    edited February 13 Answer ✓

    Hi @iAshiqur

    At the moment is not possible, Fizz is working on that

    You need to buy a new SIM https://fizz.ca/en/faq/how-do-i-order-sim-card , after contact the support and they will associate the SIM to your plan. Go under My plans > Manage plan > Change SIM card to start

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