Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why my add-ons data not working in Japan?I hope this could help others in case you need data roaming outside Canada. i bought add-ons roami… -
Trying to activate new mobile plan: There has been an error. Please try again.https://forum.fizz.ca/en/discussion/2657155/unable-to-create-new-mobile-planI'm having the same pro…
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Do I need to purchases the text add-on, if all I use is WhatsApp?WhatsApp is all I use for texting. Can I get away with not purchasing any text add-ons?
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VoicemailHow do I access my voicemail
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VoLTE drops and doesn't reconnect until rebootWhenever I lose connectivity (Underground parking lot, Airplane mode, etc..) VoLTE connectivity doe… -
Any news for VoLTE deadline?Still using S4 from Samsung
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Increase Data Gifting LimitHello, Is there a way to increase the limit to gift data, 2 GB limit is not very much. Thanks, Ba… -
Why am I being threatened about abnormally high usage of partner networks?Why in the hell am I being threatened by Fizz in Manitoba? We are driving across the city of Winnip…
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I changed my plan in December . In Jan, I found that the old plan was still being chargedI changed my plan in Dec . In Jan, I found that the old plan was still being charged And I changed …
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Receiving SMS/texts in SouthEast AsiaWe will be traveling in Singapore, Vietnam, and Cambodia and I am wondering if I will still be able…
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Sim LockedHi, I am currently in Europe and did not use my Fizz SIM card for a few months. I cannot remember … -
Traveling to Saint Lucia, can I forward my number to a number in Saint LuciaWe will be going to Saint Lucia shortly. I was wondering if I get a SIM card with a local number f…
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travel add on not workingHi. I am in Europe and purchased a travel add on. The data portion is working, roaming is turned on…
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Imessage activation errorI bought a new iphone 16 pro max (upgrade from my iphone 14 pro) at the apple store yesterday and t…
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iPhone 15 Imessage activation error with phone numberis anyone else having this issue where iPhone iMessage is no longer activated with their phone numb…
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Lost SIM, can I get an eSIM?Is it possible? The only option I see is "change my sim" and only physical sim. -
PlansI signed up 2 phones and customised both plans. (Week plus ago) My question is when I go the web…
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Fizz contributing to e-waste problem by refusing to certify existing VOLTE-enabled phonesI've already searched and see that Fizz/Videotron does not plan to certify OnePlus phones. Just wan…
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PSA: Enable WiFi calling on android before testing for VoLTEI tried the VoLTE compatibility test by dialing #8378, my phone failed with the message "the …
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EntryWhere do I enter the puk code
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Default pinI activated my phone and voicemail with the pin provided for the voicemail but forgot that pin that…
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request from an old device to a new one with the esim replacementI had a old iphone and the esim card has already downloaded for use a while, then I get a new devic…
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Is it fair that Quebec has the highest prices?Why when Fizz is based in Quebec, do they leave us with highest prices in Canada?? if thats not eno… -
Deleted my eSimI mistakenly deleted my eSim right after I bought a plan with eSim. Can I get a new QR code without…
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Reset voicemailSorry it's me again I just activated 2 phones through you the other day and my question is I got t…
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