Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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No Mobile Internet Detected on Xiaomi Redmi Note 12s phoneHi everyone, I activated the Fizz sim card today. My coverage is in Toronto, Ontario. Followed … -
Roaming to KoreaHello, I am planning to travel to Korea for about 11 months next year. If I use the pay as you go…
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Roaming to the US for two days from quebec - please hlpe clarifyHi I'm going to the states for two days I have $16 in my wallet and it seems that I cannot do a pay…
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Poor and non existent service during the power outI live in south shore and the power was out for 18 hours for thousands of homes. During this period…
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Data roaming: validityGood morning. I just purchased fizz data package for travel. My understanding is that it will be …
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Data usage in the US?Hi all 👋 Brand new Fizz user here. I live in Ontario normally, but I am currently in the US. I s…
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Points for gifting past 25?I know you get points for gifting data, but there isn’t a badge past 25 donations. I’m confused,… -
Can I drop off a phone I don't want instead of sending it back?I also received a free SIM card with it. Do i have to return it as well? Thanks -
I ordered a sim card more than 5 working days ago and it still hasn't been delivered.Support doesn't help at all, which is why I'm turning to this forum!
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Travel and RoamingI'm leaving Canada and will be transiting through South Korea for a few hours. Will there be any ad…
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chatchat with support
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VoLTE not working on Galaxy s10I recently switched my father over to Fizz but unfortunately VoLTE is not working on his Galaxy S10…
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Contacting supportI cannot contact support, non of links are working
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Is the Fizz Wallet available in Ontario?I am living in Ontario, south of Toronto. If possible I want to remove the unlimited minutes from m… -
I can't activate my SIM card - It says all my credit cards are expired when they aren'tI cant find anyway around completing the activation of my new sim card and transferring my line. I …
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pending activationHi, I'm transferring from another providerto Fizz. I have completed all the steps however did not …
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Mobile Hotspot Device recommendations + questionsHi everyone! Just order a new sim card and waiting for it to get here. I am planning on using Fi… -
RCS when abroadDoes fizz allow text via RCS using wifi when abroad for free? -
Data outside Home provinceHello there, I have a provincial plan (QC only) and I'm planning a vacation to the west of Canada.… -
My mobile data doesn't work anymoreHi, A few days ago my phone mobile internet data stopped worked. I can still call and receive calls…
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Still on Fizz EXT after 2 weeksHello, I joined Fizz just over 3 weeks ago. I’m in Vaughan, Ontario and I’m still on Fizz EXT. …
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Since Transferring to fizz I am unable to hear people when they call me but they can hear me?It’s only been one day since I’ve been here, really thinking about switching
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REFUND OF CHARGES FOR SERVICES NEVER ACTIVATEDHi. After 30hours of multiple failed attempts on FIZZ's behalf to port my ph# over, I have requeste…
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Can't Receive Incoming Calls from WSIBHi Everyone! I switched to Fizz about a month ago and have unlimited talk, text, and US and 40gb…
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Why can't I get past 'Activate New Sim card'Hey all😊 I'm new here! Just received my new Fizz SIM card & got to 'activate new sim card' step…
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Still connecting to FIZZ EXT?Hi everyone, I am located in Richmond BC and just started yesterday. Everything looks fine but rig…
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Long distance call?Hi, I based in Montreal and today I tried to call a Vancouver number, it says "you are calling…
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What happens when you run out of data?I'm switching to fizz this week what happens when you run out of data dose it turn off? Or dose it …
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PSA: $5 Sims For ON/MB/AB/BCI haven't seen it posted officially anywhere but there is currently an on going promotion for sim c… -
I have a Quebec coverage and I sent some text messages while in the US (out of my coverage zone)I have an unlimited text message and call phone plan within Quebec. I do not have a travel add on. …
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