Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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I am at Dunedin Florida since this morning at can’t make a call it is disconnect automatically?I will need a answer because I need to fix my phone I steel working and my phone is my tool for wor…
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Paiment was the 3rd Mars passed earlier this monthsHello so I have received an email telling me that my payment method was the 3rd Mars the payment pa…
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Problème livraison SIMDelivery status says i received my SIM on Monday now it’s Wednesday and I still didn’t get it. I gu…
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Anyone else having problems with data and internet?i have a gig of data with my current package which renewed yesterday. I’ve tried restarting my phon…
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Cannot make callsCannot make calls
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ActivationHello, I have a problem with the activation of my plan. I received a message with the number of IME…
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two factor authenticationI am in Quebec and would like to know when they will implement two factor 2FA authentication for ou…
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My fizz SIM card has no internet serviceMy SIM card in some places has no wireless service. It works well when I used my wife's fizz SIM ca…
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Allow us to call free to UkraineWhy you are not allowing us to call free to Ukraine. Other mobile providers took steps. Do it us we…
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My daughter activated the new SIM i ordered and created a new account too fast...She went a bit too fast: is not legal age for payments, how to transfert her newly ordered fizz …
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Billed on two different cardsHello, I got billed on both credit cards on file for 40.20 (the one that expires and my rbc one). …
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Are you suppose to notify previous cell provide that it's been cancelled?I've changed provide to with you. In the instruction it says that you will speak with the previous …
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I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?I have 3 mobile numbers and i whant to renounce at one of them. How do i do it?
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I cant apply my 500mbHello everyone, i am at level 2 and I got 500 mb in my reward but i cant apply it. Accidentally i j…
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Missing 4G Data from the monthly plan.So I have 6G of rollover data but no data from my monthly plan (which is supposed to be 4G per mont…
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Can't make calls in USAGood morning! We are 3 persons in the United States, all android phones, all with the Canada + US …
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My SIM card delivery status indicates "Delivered," but we never received anything.After reading answers from previous similar questions, I understand that this issue can sometimes o…
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Calls not working in USAI've been in the US for just over a week with the Canada+USA plan. All of a sudden this morning I c…
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Data not working, although availableHi everyone, I have been trying to contact Fizz about this issue but I can't get the chat to work a…
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Everybody Please I beg, push Fizz mobile to make free calls to UkraineWe cant reach to our mothers, our brothers who are fighting on the war, our grandparents who terrif…
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How do I set up voice mail?That kind of says it all. I activated my phone and thought I had set up my voice mail, but it does…
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Is it possible to use lucky mobile sim card?I went to buy fizz sim card in Couche Tard. I requested to fizz sim card, but they gave me lucky mo…
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What is contact number for costumer service?Because i want to change my plan for my internet.!
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I need 20 go for the next two weeks. Is there a discount?Hey there! So here's the thing. I just got a new remote job and my internet at home is too awful to…
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Why is my phone saying its busy while someone tries to call?Hello, I have had this issue for a week, and I was wondering how I could fix it? When someone tries…
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I got a notice saying my plan was going from $60 to $55 a month - amount posted is $57 wassup?Ealrier this month I was advised my plan cost was being reduced from $60 to $55 for 120mbps D - 20 …
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Credit card declined for add onHello, i’m trying to pay for an add on with my credit card, but it keeps getting declined. I need h…
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Why my phone keep popping up the same message saying that SIM card activation failed?After my Fizz SIM Card being successfully activated and mobile data and MMS message for my phone se…
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Please tell me my account numberI want to know my account number. My phone number is 514 *******
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Suspended serviceHi, my credit card does work anymore so I cant pay the next month's payment plan and I got a text s…
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