eSIM activation failed for iphone 17 pro

Anton S.

I transferred my phone number from android to iPhone and eSIM failed. Please assist as soon as possible

MobileFizzer_VBMV6

Check out
https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan
Be aware of the timing. It takes 30 minutes to activate after the SIM transfer. Do not delete the eSim from your iPhone.

If the transfer failed for good, your original sim should still be active for you to use your services. Wait for a @Whizz, contact support or simply try another transfer on a day or two.

Bois_3ISKD

@Anton S. said:
I transferred my phone number from android to iPhone and eSIM failed. Please assist as soon as possible

Contact support
https://fizz.ca/en/support

Whizz

Hello @Anton S. ,

Verifying your account, the SIM swap order is completed at 9:55 AM today, the system needs 30 minutes to complete it from the moment you are placing it.
Please restart your phone and test the services.
You can consult our FAQ too:https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan
If you encounter any issues, please contact us by chat to assist you further:https://fizz.ca/en/support
Thank you for your cooperation.
Have a great day!
-Simona, Community Moderator