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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Possible to activate Fizz when you need to be contacted before any new "credit" account opened?Hoping that someone might know the answer before I spend the time to make the switch. I have fr…
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"This activation code is expired. Please use a different SIM card."I tried to re-activate a SIM card that I was having at home. This SIM card was working few months …
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Sign in to network issue.I have a gigabyte of data left and I have not gone outside of the coverage zone. It tells me to sig…
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Activation page errorWhen activating my SIM card, the site asks me to enter my address but there is no place to enter th…
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how long I need to wait for FIZZ to deactive my phone numberHi, I am transferring to another provider, I have received confirmation from FIZZ. But the bar is s…
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Problem with home address in ordering new SIMI got a message saying that I have to change my SIM. I started ordering a new SIm as per instructio…
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how do i contact fizz supporti need help with call forwarding
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Can't buy a phone in EdmontonI just got out of a plan, switched to fizz for the beta thinking i could buy a phone when my sim ca…
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No rebates on 256GB phonesI've seen that now there are the Black Friday rebates on phones, and they are great. Like a Pixel 8…
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test alert not receivedWhen I didn't receive the recent test emergency alert, I contacted Fizz and they opened a ticket. T…
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Switch from Koodo, can’t receive incoming call and text messagesSwitch is successful but no income call and text messages. Need help.
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Call failures / dropsMy gf and I have been experiencing call drops after a couple of minutes, this started happening a c…
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Trying to sign up for a mobile plan but getting 145$ monthly price and told area not eligibleHello all, I am currently trying to get a phone and mobile plan but encountering multiple issues. …
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Question for FIZZ about 5GFreedom has 5G, Videotron has 5G, When Fizz get the 5G?
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Phones discountSo i just bought a new iphone 14 with fizz. I used a “15% discount on the phone of your choice” and…
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When does the Fizz 5 years special price on phone ends?Hii! Does anyone know how long the special will last? I'd like to pay a phone in full, but I don't …
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Roaming charges while in CubaHi, I will be going to Cuba soon and have bought a travel add-on of data to use while there. Since …
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My cell phone network showing Fizz Ext and Edge datahi I purchased a fizz sim card and got a number which was later deactivated as i went abroad for t…
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Has anyone been experiencing call failures?Since last week, every call i'm on gets cut off after few minutes. it's really annoying specially w…
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Anyone record the test alert today on Fizz's network?I live in Gatineau I didn't the test alert that was supposed to happen today, does this mean that …
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Fizz down?Does anyone have a problem with the Data and Network connection? Can't call, or send SMS and can no…
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Why my card did not work after transfer?Why my card did not work after transfer?
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I want to reactivate my sim cardI was in indua for 9 months and stopped sim services so now i m back and want to reactivate my serv…
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Can't change my mobile planI'm trying to change my mobile plan, but get a message saying that I can't do it until after the 24…
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We'll be traveliing to Florida for 5monthsDO i just get a new sim card from FIZZ and a (40gb fro $42.00) mobile plan? Will fizz work in Flor…
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On Quebec plan, can I call and text Canada/international numbers if they are in Quebec?I'm currently on Canada plan, but the person I kept that plan for passed away last month.. So, I'm …
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Kids 4G smartwatch APN settings are not workingI bought my son a Chinese 4G smartwatch that runs Android 9. The Fizz sim is working and I can cal…
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My message sending has suddenly stopped working (as of 4 days).Recently my sms and mms messages have stopped working. I still receive messages from others but am …
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Standalone Hotspot DevicesHello, May I use my fizz nano SIM into a battery powered mobile hotspot device to share internet wi…
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Why are some calls going straight to voicemailFriends say when they call me the calls sometimes go straight to voicemail
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