Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Cant add fizz friendThere is an error on website -
0 GB data planHi, just a quick question, I am thinking to set a "no data" plan for my child, texts and …
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Is there a solution yet for dialling short numbers? (e.g., 311)I am in Toronto and I cannot access 311 while using LTE. But if I switch to 3G it works. In respon…
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Any updates on RCS support for Apple devices?Been a couple months of radio silence since iOS18. Any news? -
VoLTE Certified: No on Account PageFor some reason, my Fizz account settings says that my phone is not certified with VoLTE, even thou…
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Both Fizz numbers I have will not receive text message from my other provider accountI have two numbers with Fizz. One number brand new with Fizz and on an iPhone, the other number tra…
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Very high latency (200ms)Hello is anyone else having latency (high ping) problems lately on Fizz? I am always above 200ms in… -
Data Usage and End of bill CycleHello, my bill cycle will be end at 24th October. But today is 21st October and my internet usage i…
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Can change plans multiple times in a cycle?Since a plan change only takes effect on the next billing cycle, does self-serve allow changing pla…
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Can't receive the activation SMS / voice call from WhatsappBeen trying to activate WhatsApp (brand new user) with my new fizz enabled mobile but it's been fai…
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Private profileDoes anyone knows how to make my profile private I'm just curios how people here doing it Thanks
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unsubscribing from mobileHi The FAQ states: "You can unsubscribe from your plan at any time, but the cancellatio…
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I just ordered a SIM card, put in Visa etc. But I do have a order# or confirmation. Is it okay?Not much explanatory info on this site. I think I ordered a SIM card, followed all the instruction…
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Using tablet as phone. Is that possible?I am thinking to buy a Samsung S9 FE 5G tablet to use as phone. Is that possible? Do I only put my …
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While in the USA... options for voice mail and text only with no minutes?I will be in the USA for the next couple of months. I have a USA phone and only need to know if I h…
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I can't add travel add-onsHi Fizz, 2 years later, I ran into the same issue as reported here: https://forum.fizz.ca/en/disc…
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If choose "no" for minutes unlimited?Hi, just a quick question, if I choose "no" for "minutes unlimited" when I set …
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travel within canadahello, thank you all in advance :) i know the answer is somewhere, but i cannot, at this time, find…
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If I buy a travel data add on 2 days before I fly, will the add on start decreasing ?I would like to buy a travel data add on before I fly. Doing a financial transaction in a foreign a… -
I order simcard at 29 September. But not get it yet. I want to know what happened.Not get order simcard
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Address is not listed for shipping addressI am trying to add a shipping address, but it is not coming up in the suggested drop down suggestio…
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Phonista BadgeHi all, I recently bought a preloved phone and was just curious how long I have to wait to earn tha… -
Not received SIM cardHi I ordered my SIM card on 29.September 2024 but didn’t receive yet. Order # 7380026470
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Can you add a PIN to your account?My son wants to add a PIN to his account for security (not voicemail PIN). Can this be done?
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