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My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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international call to China only works occasionally.I got 1000 international call minutes to China. However I can only call through occasionally. Is th…
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Same plan different price (update versus plan builder)Hello Fizz Community, I noticed a few days ago that my plan was offered at a lower rate, $32 in…
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Joining the beta test without changing current numberHi. I've been used the FIZZ several years in Quebec and recently I moved to Alberta. I want to join…
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When will Fizz finally solve the download Invoice problemWhen you download your invoice (in pdf format), this is how it looks: All lineheights are wrong etc…
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Anyone else having Issues surfing when abroad ?I like Fizz due to the easy to use , share data ( which should be common ) border plans and budget …
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Data gifting to another number same accountHello, Is it possible to gift some data to another Fizz number when both numbers (the one giving an…
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SIM - IMESSAGE - FACETIME - PHONE NUMBERHas anyone have had this issue before ? It's been two months and they've closed my ticket without m…
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How to enter referral code to get the bonus?Today I have transferred my cellphone to Fizz. My friend gave me referral code CJPWA, but I have no…
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Slightly worried that my phone's always in Fizz EXT.Hey, all! I'm a new Fizz user from Vancouver, so I'm still in their beta testing phase. Love it so …
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compatability LTEHiya, I'm having some trouble getting my Nokia 7.2 on the LTE network of Fizz. Previously (with dif…
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Data add on not working in South africaHi, I purchased a data add-on. Got to South Africa and it’s not working. I am on the 1st network …
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I got a new plan but can’t retrieve the old numberI got a new plan but can’t retrieve the old number
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Network coverage in QuebecPlease tell me what kind of coating you use Roger/Videotron?
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Amber/Emergency alerts keep going off every 10 minutesHello everyone! I’m trying to get my iPhone 12 to stop vibrating the same Amber Alert every 10 minu…
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One Plus 10T VolteHi all, I am planning to move over to Fizz Mobile in Vancouver and currently uses One Plus 10T v…
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$5 SIM cardI am unable to find the SIM card for $5 at the participating stores. They do not seem to be aware o…
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Data roll over when changing plansI currently have a 4go plan but thanks to data rollover, I have a lot more with the data I did not …
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Export saved voicemail messages? (death of a loved one)My mom died 11 days ago and I have some voicemail messages saved with her voice. I'd really like to…
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update to esim ?My wife got a new iphone 15 but it seem we dont have any option to transfer sim card to esim in the…
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why the new service in FIZZ starts with deception of users ?Hi! I ordered and received a sim card to upgrade to Fizz service. But at the time of sale the comp…
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Do not use wallet funds for data roaming outside QCHello, For Fizz plans with QC coverage (not Canada-wide), when travelling outside QC like to Ontari…
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the unspoken ruleI would propose that there is an unspoken rule that binds fizz customers together; we stick by fizz…
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Fizz beta rebate calculation incorrect after changing plansAfter changing plans, the 90 percent rebate calculates correctly when making the initial change (fi…
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I can't find the live chatLive chat?
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cant find my delivery information for my SIM card on the web siteWhere can I find my delivery information for my SIM card on the web site... does nt show anywhere..…
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can not make connections to any cell phone number serviced by China Telecom.I have had an international calls (to China) add-on for 4+ years, but recently I can not make conne…
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sim activation pending for 4 hoursi have paid and followed all steps for activation but still receive no msg for a confirmation. plz …
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Trouble connecting to websiteIs anyone else having trouble connecting to www.mangadex.org? Safari says either Server stopped res…
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Pixel 8 - VoLTE Option Greyed Out, People Cannot Hear Me When They Call MeI recently moved my service from Koodo to Fizz and purchased a Pixel 8 (Android 14, all updates ins…
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I somehow fixed my mobile connection issueNot sure how permanent of a fix this is. Feel free to share you experience/insight. I've had no …
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