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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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VoLTE compatible phone for 1$, but taxes ...I have an offer from Fizz , that I can get a "preloved" phone for 1$ to replace my not Vo…
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Confirmation of set-up, Sim Activation & Phone # transferHow do I confirm of set-up account, e-Sim Activation & Phone # transfer?
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Still No SIM After 2 OrdersI ordered a SIM card twice. The first one never arrived. I contacted support last week, and they le…
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Cannot load up fizz loginHello this has been happening to me since January 2025. Everytime I try login to my fizz account i…
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sign up proceduresI am not clear if I can use the sim card in my present phone. I want to keep my phone number. I wa…
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RCS not functionning on new phone, was working previously with same simHi Folks, I have been on Fizz for almost five years now and I need your help with a problem I cann…
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Moved: J’ai besoin d’un nouveau SIM carteThis discussion has been moved. -
Just opened a new plan with a new number and looking to port my existing numberHi! I started a new plan with fizz this evening with a new phone number. I assumed that I would be …
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Did not receive a message from my current provider to confirm number transferI switched from Fido to Fizz on Monday with an eSIM activation and the intent of keeping my old num…
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Going from 250mb upgrade to 500mb upgradeAs the title says, I have just hit level 2, and I wanted to change the 250mb upgrade to the 500mb u…
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Moved: Data giftThis discussion has been moved.
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why I didn't have Perk 50GB?does anybody know ,why I haven't received the PERK 50GB . does anybody know the reason? I jus…
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When will my data work?I have the Quebec coverage plan, I was camping outside the coverage area (in ontario) , and I just …
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No internet after lightning storm and NO ONE IN ANSWERING ON CHATLooks like whole building was taken out. "Rob" said it would be transferring to an agent,…
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New Customer - Caller ID has not displayed for any calls I've receivedI am a new customer and none of the calls I've received since moving to Fizz have shown who is call…
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Changing Physical SIM to E-SIMHi, I'm trying to move from physical sim to e-sim on the website. When I tried to do it though i…
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No ANSWERINGI applied to transfer to fizz from another carrier on July 1 and tried to port my number to fizz wi…
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Suggestion on mobile phone planHi All, i have a suggestion for Fizz.. When i joined Fizz a 20 GB plan was available for $30. Now i…
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Why can't we change our mobile plan!? This is ridiculousI m changing mobile provider. This is bullshit
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RCS glitch the.n completely stopped - statusI'm using this phone for about two month and since 2 weeks I got sporadic issues while texting. …
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One of my line has no data for a whileOne of my line has no data for a while. Can still call and send/receive msgs.
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More than 12 hours and my Fizz eSim is still not activatedhello , it has been more than 12 hours and my Fizz eSim is still not activated. Yesterday I started…
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Phone on VoLTE list, but #TEST (#8378) failedHello, I've purchased a Samsung S20 FE 5G (not from Fizz). It's on the VoLTE list, I have the s…
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Internet outage since July 4th and unclear customer support — need adviceHello, I have been without home internet service since July 4th. Despite multiple contacts with cu…
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