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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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i want to change my actual phone number to a new number without loosing my rewards & benefitscan you provide me the alternative phone number in order to change the existing one 😉 -
Bought s22 5g ultraI feel so good. Good deal Fizz ! You are always amazing ! -
SupportThat picture was from yesterday when I chatted with them when I tried to chat a new chat today it o…
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How can I tell whether my credit card will be charged for the next billing cycle?How can I tell whether my credit card will be charged for the next billing cycle, or whether I stil…
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Flip phone in ItalyI use a good old flip-phone (provided by Fizz). I will be travelling in Sicily (Italy) with my wif…
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Cannot activate my new sim cardHi there, I received today my new sim card and when I try to activate it, I receive the message : …
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12hr chat for sim activation... That never actually got activated!It is inconceivable that I have been trapped in the same chat for 12 excruciating hours, enduring t…
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No ringingMy daughter has a galaxy s9 10 yr old phone, she is in the fizz Network, when I call her, I can her…
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What to do if I travel to Europe ?Hi! :) I'm going to Europe next week and I was wondering : when should I activate my data for trave… -
Freedom Mobile VoLTE Compatibility CheckHello, Fizz parent company Freedom has a VoLTE compatibility checker on its website. This list has… -
I just tried to call my wife's phone number it's not ringing on my sideI tried to call my wife's phone number and it's not ringing at all
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Fizz VoLTE Compatible Devices?Hello, two questions for you fine folks about this list of phones: 1) How often is this list upda…
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How much it takes to activate a lost SIM card?How much it takes to activate a lost SIM card?
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can i get more then 80 gigs?Can i get more then 80 gigs? If i get gifted data or roll over happens, can I go over the 80g amou… -
Net work set up on new accountI switched carriers to Fizz yesterday and got a message about 2 texts I would receive to set up FI…
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How do I disable VoiceMail SMS alerts from FizzI already have visual voicemail so I get alerts on my iphone, but I still get annoying sms message …
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No ringingI can call my daughter's phone it rings on her side but I don't hear any ringing on my phone when I…
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Nobody can hear me, calls constantly dropHi, nobody can hear me and calls constantly drop when I am on Fizz network. I am inside of your ser…
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NO serviceHi, I activated one phone# with fizz for around three weeks & I got "No service" thre…
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How activate function that fizz recognise who is calling me?I have noticed that when i was with another provider they recognise automatically the name of calli… -
Is 5G coming or no?I used Videotron and Freedom. Both has 5G. Wake up Fizz, we pay money too.
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How to track pointsHi, I've been using Fizz for a little over a month, and I see my points ticking up, and can usually… -
Service not working for over 3 monthsLooking for some advise from fellow members. On April 27th I changed my number, the process was fa…
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Data not working on browserI set up a new fizz sim today with data, the internet is able to connect to WhatsApp and other soci…
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sim Volte activation problemHi, I received my new sim Volte card last week. I activated it but it seems to not have fully comp…
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esim available ?esim available ?
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How long does Sim card ship to your house/apartment? Which delivery company?Hi, I live in Montreal however, I ordered a Sim card on August 8th on a Thursday to be delivered i…
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How can I seamlessly switch to a Fizz plan immediately after my current carrier's contract plan endsHello everyone, Can I send a request to switch carriers before my contract plan ends, so that the s…
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Help with activation and port number inHello, I’ve been trying to activate my plan for almost a month and trying to port my old number in.…
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Can I top up data through text messages?On fizz website I can see options for top up of data like 20$ for 2gb. Is there a way to top up dat…
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