How do I convert my Sim to e-Sim

Oxitora
Oxitora Posts: 31 ✭✭
edited January 22 in My Mobile

How do I convert my Sim to e-Sim ?

Answers

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 679 ✭✭
    edited January 20

    Go to https://zone.fizz.ca/dce/customer-ui-prod/account/plan
    Manage my plan -> Change my SIM. Follow the instructions.
    Make sure to install the eSim in your phone within 30 minutes after ordering and that your phone is connected to WiFi while installing.
    Please be aware that it will take 30 minutes and possibly a phone reboot for the new eSim on the new phone to activate. DO NOT delete the new eSim from the new phone if it doesn't seem to work at first.

    Refer to this for more information:
    https://fizz.ca/en/faq/how-can-i-change-sim-associated-my-mobile-plan

  • Mike RZMAX
    Mike RZMAX Posts: 8,061 ✭✭
    edited January 20

    @Oxitora said:
    How do I convert my Sim to e-Sim ?

    See following FAQ
    https://forum.fizz.ca/en/discussion/2660984/issue-converting-existing-sim-to-esim

  • Oxitora
    Oxitora Posts: 31 ✭✭

    Can I do this on my MacBook or does it have to be on my iPhone?

  • Oxitora
    Oxitora Posts: 31 ✭✭

    Tried but it won't let me confirm my CC

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 679 ✭✭

    Tried but it won't let me confirm my CC

    I guess, you'd have to contact support for that.

  • Charrylee
    Charrylee Posts: 138 ✭✭

    You should validate your identity as the owner of the plan. If you can't confirm your CC, contact https://fizz.ca/en/support?

  • propea
    propea Posts: 572 ✭✭

    @Oxitora said:
    How do I convert my Sim to e-Sim ?

    ✅ Before you start (important)

    Your phone must support eSIM

    Your phone must be unlocked

    You need a stable Wi-Fi connection

    Keep your physical SIM in the phone until the process is finished

    🔄 Steps to convert SIM → eSIM (Fizz)

    Log in to your Fizz account
    👉 https://fizz.ca

    Go to My plans → Mobile → Manage my plan

    Select Change SIM card

    Choose eSIM

    Confirm the change

    Fizz will generate a QR code

    On your phone:

    iPhone:
    Settings → Cellular → Add eSIM → Scan QR code

    Android (varies by brand):
    Settings → Network → SIMs → Add eSIM → Scan QR code

    Wait a few minutes for activation

    Your physical SIM will automatically deactivate

    📱 After activation

    Restart your phone

    Test:

    Calls

    SMS

    Mobile data

    ⚠️ Important things to know

    eSIM transfers are not automatic
    If you change phones later, you’ll need to repeat the eSIM process

    You cannot move eSIMs freely like a physical SIM

    Keep your Fizz login credentials safe (you’ll need them again)

    💡 Should you switch?

    eSIM is great if:

    You travel

    You want dual-SIM

    You don’t want to handle tiny SIM cards

    Stick with physical SIM if:

    You change phones often

    You want quick, carrier-free SIM swaps

  • BeakBird
    BeakBird Posts: 5,719 ✭✭

    AI generated.

  • Mike RZMAX
    Mike RZMAX Posts: 8,061 ✭✭

    @BeakBird said:
    AI generated.

    Yes, it is indeed AI.

This discussion has been closed.

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