I can only receive text but can not send

jannyoak
jannyoak Posts: 4 ✭
in My Mobile
iPhone11 with eSIM, new activation with unlimited call and text plan. I can only receive text but can not send. I've tried reset Network Setting, restart the phone. Still can not send text. Receiving and making calls work. only sending text does not work. Any idea?

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 8,294 ✭✭

    Hi have you data on your plan or activate gift ?

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 11,759 ✭✭

    Please make sure that you have the right SMSC number in your settings

    https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages#8

  • MobileFizzer_VBMV6
    MobileFizzer_VBMV6 Posts: 586 ✭✭
    edited 9:55AM

    Aside from this,
    https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages,
    make sure you update to the most recent iOS version. Then, go to Settings->General->About. If you get a popup about a Carrier Settings Update, make sure to install it.
    Check the app "Messages" from Apple is installed and make it the default messaging app, Settings->Apps->Default Apps.
    Go to Settings->Apps->Messages and disable all of the following:

    • iMessage
    • RCS Messaging
    • MMS Messaging

    and see if you then can send a simple legacy text message, i.e. only English alphabet text characters, no pictures or any media other than English text.
    Once that works, you can work your way backwards to turn the fancy stuff back on one-by-one and see what breaks it.
    If it still won't work, contact Fizz.

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