Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
Reset voicemailSorry it's me again I just activated 2 phones through you the other day and my question is I got t… -
If I don't have an active data plan, do I still benefit from the 500 MB upgrades from levels?If I changed my plan recently for March-April to have 0 GB as I have enough rolling over, do I stil…
-
Need to reset my pin for voicemailI forgot what the default one was and had difficulties changing that one so please reset for my num…
-
Number of rings setting failedI followed the following instructions to set number of rings. It came back as Registration failed. … -
Travel to China and is Fizz Data restricted or not?Hi, I wish to know if I add Data travel add on with Fizz before I go to China, am I be able to log …
-
Extremely high network latency?Hi, I am in Toronto and whenever I do a latency test with a server in Toronto it is always over 200… -
Samsung A71 VolteSamsung A71 is listed as a certified volte phone. When I go to enable volte, the option to turn it…
-
5 lines one packageI like to have 5 lines in one package deal it is possible and what's the process to do the subscrip…
-
Hi all. I have the Canada/US packageWondering if I’m in the US and get a call from Canada is it long distance for the person calling me…
-
Incorrect data usage is being reported on my accountI am a Fizz user, and I need to address a significant issue with my account's data usage reporting.…
-
VoLTE, 3G phase out, what does it mean for data and SMS?I don't use calls or 911 on Fizz, only data, and I occasionally receive an SMS for the old 2FA syst…
-
VoLTE and OnePlusWill Fizz add support for the OnePlus to their VoLTE certification list ?
-
voicemail greeting if somebody calls they can modify their message...Hello, I am still new to Fizz. So far so good. Yesterday an older friend was calling me and it went…
-
Volte support for unlisted phonesI have (myself & parent) 3 Phones all of which support 4G and VOLTE. One is A Samsung Note 10+ …
-
"Your balance is too low"?Just trying to troubleshoot... using Textra on a Samsung phone. This morning, every time I try to s…
-
Receiving calls from Canada while travelingHi all, I am currently a Fizz subscriber in Manitoba. I am currently travelling abroad (Vietnam to … -
U.S. Add-Ons Payment Cycle QuestionI am adding US data & voicemail to a plan with a billing cycle date of February 10th. It says t…
-
Why am I getting the error "message not sent: service not activated on network" when I have dataI have a ton of data available but am not able to send group texts. I keep getting the error "…
-
add on minute-expired durationIs "add on mins" have limit on usage period? -
Wallet price per textGreetings, According to the screenshot on the right, texts are supposed to be $0.05 per text but ac…
-
Lost my phone and didn't turn on Find my phoneI have phone's IMEI code, How do I track the location of my phone?
-
transfer numberHi, i am waiting for the message to transfer my number from fizz but haven't received it yet
-
I can not Reactivate my mobile cell phone number *******840 deactivated only a few days agoHello, I can not Reactivate my mobile cell phone number ********840 deactivated only a few days ago…
-
STARTED PLAN DEC.16/24Hi all 🥰 I'M fairly new here, so please forgive my asking the following question (that you've prob…
-
Add voicemail to existing planDuring signup, somehow the voicemail was not checked by default and it led me to signup without voi…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.