Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why is it that my monthly fee is taken 2 days before it's dueI had an e transfer sent on 29th of December and Fizz froze 45$ of the 60$ sent to my account when … -
Awful customer serviceA mixture of incompetence and stupidity in one. Their customer service agent is telling me the mess… -
international texting (Costa Rica)Will I be able to receive texts and voice calls from Canada when I am vacationing in Costa Rica
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Request an eSIM not completingI am trying to get a new eSIM issued for my new phone. I have gone to My Plans -> Select My Plan…
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Pay per use rate for UAEThe travel add-on for UAE only has data. Can you use text or voice in UAE? What is the rate?
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Can't send sms - error 38Whizz, can you please let me know why?
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Usage in JanThe report says I have 0mb usage for every day in Jan. This is not correct. Is anyone seeing data u…
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My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17My e sim transfer is stuck on “Turn on this line- Activating” on iphone 17
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Activation pendingRecently, I have ported from Fido to Fizz, but my activation is still in progress. It has has been …
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transfer from virgintransfer mobile from virgin
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payment failed.there has an error. please try again laterHas anyone encountered the same error where the payment cannot be processed? I contacted FIZZ, and…
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Number port stuck in activateNew fizz esim is registered and working but have not received text from freedom mobile. How do I ge…
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How can I enable the use of a international eSIM on my Galaxy S21 FE 5G?When I go to the COnnections in Settings, their is no option to add an eSIM or Manage eSims. From t…
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my qr code for esim is not scannable , there is no data !my qr code for esim is not scannable , there is no data !
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Problem with number porting/transfer from Spaekout- please help!Hi, I am a new Fizz user and wanted to port my number from Speakout. I was told by SpeakOut that th…
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I'm not receiving a confirmation code from a US based numberHow can I get the number to not be "blocked?"
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Visual Voicemail When RoamingHow does voicemail work when I am roaming without a data package? I have an iPhone and set up visua…
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unable to transfer phone numberHi, I am trying to transfer my friend's phone number from Public Mobile to Fizz. However, I …
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Reactivate ported lineIf I reactivate with Fizz a ported line, can I use my old Fizz SIM or I need a new one?
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I bought travel pack for data already in Mexico. Why it does not workI bought travel pack for data already in Mexico. Why it does not work Packs activate in Canada wor…
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Can't send texts or make calls, receiving them is ok.I just signed up a couple of days ago. Text and calls was working, but the next day it stopped. R…
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Please unblock the voicemail app for GoogleUS accountsTrying to download the Fizz Voicemail app https://play.google.com/store/apps/details?id=com.streamw…
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I have to click send on 3 pages to gift dataI have to click send on 3 pages to gift data which is overkill. Suggestion to Fizz is to make it on…
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Voicemail won't enter when call comes from MexicoHi My voicemail works when someone calls me from Canada but when someone calls me from Mexico and …
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Group messaging issue - iphoneLast kick at things before I switch carriers after MANY years with Fizz. Had iphone 12 pro and used…
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